68
out of 100
Harbor Freight Tools Claimed Company
We're a 47-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,500 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. read more
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Harbor Freight Tools Competitors
Harbor Freight Tools competitors include HDWR. Harbor Freight Tools ranks 1st in CEO Score on Comparably vs its competitors. See below how Harbor Freight Tools compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
1st
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st
See Harbor Freight Tools Culture vs Competitors:
- 1stHarbor Freight Tools66 / 100
CEO Ratings Comparison
Harbor Freight Tools' CEO Score Ranks 1st
1009 Employees at Harbor Freight Tools rate Eric Smidt a 68 out of 100, which ranks them 1st out of Harbor Freight Tools' competitors. Last rating was 4 days ago.
Product Quality Score Comparison
Harbor Freight Tools Ranks 1st in Product Quality Score
510 Customers rate Harbor Freight Tools' Product Quality Score a 3.3/5, which ranks it 1st against its competitors.
NPS Comparison
Harbor Freight Tools Ranks 1st in Net Promoter Score
584 Customers rate Harbor Freight Tools' Net Promoter Score a 13, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Harbor Freight Tools to a friend?”.
Pricing Score Comparison
Harbor Freight Tools Ranks 1st in Pricing Score
484 Customers rate Harbor Freight Tools' Pricing Score a 3.5/5, which ranks it 1st against its competitors.
Customer Service Comparison
Harbor Freight Tools Ranks 1st in Customer Service
471 Customers rate Harbor Freight Tools' Customer Service a 3.3/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
Harbor Freight Tools Ranks 1st in Overall Culture Score
1288 Employees rate Harbor Freight Tools' Overall Culture a 66/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Harbor Freight Tools Ranks 1st in Employee Net Promoter Score
1079 Employees rate Harbor Freight Tools' Employee Net Promoter Score a -7, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Harbor Freight Tools to a friend?”.
Gender Score Comparison
Harbor Freight Tools Ranks 1st in Gender Score
86 Employees rate Harbor Freight Tools' Gender Score a 68/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Harbor Freight Tools.
Diversity Score Comparison
Harbor Freight Tools Ranks 1st in Diversity Score
61 Employees rate Harbor Freight Tools' Diversity Score a 64/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Harbor Freight Tools.
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