Comcast Sales Department Employee Reviews
Briefly describe your overall experience at your company
It has amazing benefits and they are even paying all the upfront cost of my college tuition
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No one company is perfect, this is far from the Google workplace experience.
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What do you like best about the leadership team?
Cheerful and energetic team that will support you if you ask
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Executives understand Vison and motivation
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They are fun, resourceful, knowledgable and caring
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My peers are knowledgeable and supportive.
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Leadership is driven but they are also a bully: It was very demeaning to hear a meeting suggestion to make sales goals(a job losing factor) harder to motivate associates. There are many factors to the numbers that can be pulled from locations, attacking your team isn't the best choice.
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What does the leadership team need to get better at?
Unfair treatment of minorities and African Americans.
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Be more understanding of our real life struggles
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being honest with themselves. It is beyond broken and cant be fixed through natural causes. They need an honest intervention
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Need to understand their customers and the community they live in
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Everything He’s not a good leader or manager in any way at all
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What is the best part about your compensation package?
The very discounted products, health benefits, flex spending and 401k plan are all great wins to lessen the blow of the low pay
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I use to be able to earn a good wage
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Its uncapped commission and the benefits are affordable and vast
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The heavily discounted cable services we recieve
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Great employee prices for services.
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Why do you feel undervalued and what would make you feel better about your compensation?
Its quite simply just the function and structure of a capitalist market
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We have quotas to meet that are sometime unrealistic
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If I were able to work more convenient hours
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Commissions are under paid, deals are dropped after month end and not paid out. It would be better if we were properly paid for our work and deals sold
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A lot of daily task for the pay.
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What are some of the best things about your team?
They address a lot of concerns and even help change some of the companies operations
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Always helpful and genuinely want success from all.
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We keep it real tbh
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the different inputs of the team members and the incentives,
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Everyone treats each other fairly and cares about the work they do
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What do your coworkers need to improve and how could you work together better?
Some could care more to be helpful. It's rare to find a coworker with the same high morals.
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Be system processes and communications between dept. Growth opportunity for blacks.
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Though they're all okay, we are plagued by office gossip.
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The atmosphere is an individual atmosphere. Teammates don’t want to help or get close to you in fear that you won’t be around long
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They need to listen and coordinate their ideas better
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What is most positive about the culture and environment at your company?
Supportive team members that are willing to pitch in whenever needed.
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the values of speaking with customers
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its like an extended family and everyone is positive and willing to help
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It’s a good place to work
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They put the employee first and always do what is right for them
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What needs to change to make the company culture better?
The office is riddled with different levels of associates It feels heavy of distaste, unfairness nepotism and divisiveness True equality would be nice, it seems the executives want to keep very established levels of inequality per department yet nitpick.
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Honesty, labor union, fair treatment.
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Less rudeness would be nice
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change in local leadership at the director level.
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Company is cutting jobs left and right to increase revenue. They don't stop to think about the people and after several years of cutbacks, nearly everyone is worried at some level about weather their job will exist in 2 years or not.
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What did you like most about the interview process?
The interview questions are situational which allows people without a direct background in the job they are applying for to do well. I don't like the Gender & Race hiring quotas that the VPs are bonuses on though.
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Very open and transparent and judgment-free
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I liked that the hiring manager that worked with me kept me updated throughout the process
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Clear understanding of expectations of the position.
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It's a printed scripted interview. Very familiar
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What would you improve about your company's interview process?
Bad questions, no process in place to help get the right talent.
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What makes you most happy at work?
My coworkers and the opportunity to make money
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The people that I work with is what makes me most happy
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The ability to support team in interactions with customers.
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Being the kind persona people want to interact with, call or ask questions to.
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The people I work with are amazing. I hope they are still around in a few months...
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What's going wrong and how can it be improved?
low pay, sales agents had 2 pays and when a merger occurred one pay was taken ways, micromanaging, work/life balance, unrealistic cellphone metrics
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Need more in house surveys, and faster changes.
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The company simply has a negative reputation for ripping off customers
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poor leadership. no one wants to fight for someone they cant trust
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Things are great, they are always working to make things better for employees
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What do you like best about your company?
The people that I work with and the location of my office
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What would you most like to see improved at your company?
I would like for the metrics that we have to meet be adjusted and for the base pay to be higher
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