ADP Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept · Posted 17 days ago
I feel very supported in my learning experience by my boss, my coworkers and my mentor.
Review from Sales Dept · Posted a month ago
What do you like best about the leadership team?
MARKET CENTRIC AND BUSINESS DRIVEN AGILITY VS INTERNAL PROCESS FOCUS
Review from Sales Dept · Posted 17 days ago
Very human. Always lead with empathy and positive leadership.
Review from Sales Dept · Posted a month ago
Typically good people, for the most part. Most are interested in their own self interest in sales unfortunately. But, the culture is solid if you are around the right team.
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They go out of their way to help
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Provide opportunities to grow and develop myself
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What does the leadership team need to get better at?
Truly leading and not thinking about what their next promotion will be.
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To stop micromanaging every single thing and to make it more of a work place environment/culture/ structure rather than a college setting
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Transparency is key. Unless you are knew to the company any rep can tell when they are being dishonest and making false promises.
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Being transparent. From hire to training and then to when you get placed into your territory no one tells the truth! ADP should be ashamed at the way they treat their employees.
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Transparency. We have no clear direction, but we are told to keep working and doing our jobs without true annual goals or how our bonuses will be rated.
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What is the best part about your compensation package?
mental health package is great
Review from Sales Dept · Posted a month ago
Options and many perks and benefits
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It's not the greatest but it's aligned with the market
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Bonus plan and Acchievement plan clear.
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i like the monthly payout
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Why do you feel undervalued and what would make you feel better about your compensation?
LOWER RANGER OF THE MARKET WAGES
Review from Sales Dept · Posted 17 days ago
I have worked at this company in sales going on 7 years. It feels like as you succeed, they punish you with larger quotas and more responsibility but less incentive. It becomes harder to match prior year commissions based on high growth targets. All you get in return is a title promotion really.
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I wish my base compensation was more
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match the average fixed salary applied by similar companies in the market
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benchmark vs. other companies on the market
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What are some of the best things about your team?
THEIR EXPERIENCE AND WILLINGNESS TO SUPPORT
Review from Sales Dept · Posted 17 days ago
Everyone is there to support each other
Review from Sales Dept · Posted a month ago
Cheering for one another, collaboration, and seeing their successes
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Good culture and camaraderie. Have made a bunch of friends outside of work at ADP.
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Collaboration mindset and a safety place to share ideas
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What do your coworkers need to improve and how could you work together better?
It is not them as much as it is the environment.
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Be open to real relationships outside of team meetings.
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My coworkers need to have more ethics
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My boss just got let go and everyone else is fake as the day is long.
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A lot of different stakeholders trying to get in the clients pocket. Obviously we need to make numbers but determining what is and could be most useful for a client versus calling every target on a spreadsheet assuming they need workers comp or 401 or PEO is insensitive to their needs
Review from Sales Dept
What is most positive about the culture and environment at your company?
CUSTOMER AND SERVICE CENTRICITY VS TECH ONLY / ABILITY TO DELIVER
Review from Sales Dept · Posted 17 days ago
It's very open minded. People communicate with each other with empathy.
Review from Sales Dept · Posted a month ago
Uplifting sales team, not metrics for metrics sake
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Inclusive culture and at times, it can be fun to be around others in the office if you are on a good team.
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ADP cares about people truly, and that's its strongest trait
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What needs to change to make the company culture better?
A better focus on the people to understand that you can't play favorites.
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More celebration for non sales roles. There are 2-3 large scale trips a year for high performing sales. Add something, on a smaller scale for support and nonsales roles.
Review from Sales Dept
All departments are working in silos and acting as BU within the organization. As a result many time they avoid taking responsibilities and point fingers to other team which impacts clients deliverables and leads to delayed in action. Client feels they are talking to multiple departments within ADP
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Clear communication and expectations about the process in which leads are split.
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It can't be a good ole boys club anymore.
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What did you like most about the interview process?
Meeting my Sales Executive and Vice President.
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Frequent touch points and transparency throughout the process
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They encourage communication between the applicant and the team so that we can ensure that the expectations are clear and everyone has the foundation of transparency from the start.
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The conversational approach used during all interviews.
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i got to meet several leaders from our division which gave me a good sense for what my dat-to-day would look like as well as the people I would be working with
Review from Sales Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of ADP yet.
Be the first to contribute a review.
What makes you most happy at work?
WHAT I DO IS INTERESTING
Review from Sales Dept · Posted 17 days ago
Communicating with my co workers and my customers.
Review from Sales Dept · Posted a month ago
Winning. Exceeding my prospects expectations.
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Seeing my team thrive! We've got multiple tools to support their growth, develop potential, and recalibrate if needed
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To be able to learn new things everyday
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What's going wrong and how can it be improved?
ADP can value tenured employees way more. In sales, its a a turn and burn operation. Everyone just feels like a number and it doesn't make tenured folks such as myself feel valued.
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Investment on the region. We are too underestimated, and with incredible untapped potential. And that frustrates me.
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Having an assignment that is not 3+ hours away from where you live and have accounts listed to me that are going to yield results and put me in a position to win.
Review from Sales Dept
The trainings could be more faceted for each role at ADP so that each role is learning things that are actually relevant to success in their role.
Review from Sales Dept
Too many client escalations on poor response and accuracy. Operations team are not working to improve it and we are losing on promotor clients. This is also limiting sales from getting references from existing clients. Sense of ownership seems missing
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What do you like best about your company?
The culture and team environment.
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What would you most like to see improved at your company?
Nothing comes to mind at this time.
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