State Farm Insurance Sales Department Employee Reviews
Briefly describe your overall experience at your company
We all work great together and communication is key. We are all available for each other
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What do you like best about the leadership team?
They are not coming down on anyone for missing the sales. They look at the tasks and focus on how to get more leads, make more calls and uncover the opportunities that are right in front of you.
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Leadership is wonderful at training us, supporting us, and helping us navigate the numerous issues that constantly arise since Michael Tipsord took over and started to ruin our reputation and company while lining his own pockets at both the employees' and the customers' expense.
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We work great as a Team
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State Farm is an awesome place to work!
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I like that it doesn't exist.
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What does the leadership team need to get better at?
NEEDS MORE DIVERSITY AND IMPROVEMENT
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By listening to their agents
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better leadership skills need to be executed
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They don’t appreciate your hard work. It’s all about them. The agent.
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Stop micromanaging to the point you run off your employees. It is bad enough you lie about the salary range prior to being hired but then to not say the job is nothing more than prospecting like a car salesman is just wrong. You are expected to harass everyone you know to switch their insurance.
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What is the best part about your compensation package?
High commissions are great plus hourly pay
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I receive a great salary. The benefits are great.
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Time off when I want or need it
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Best compensation in the industry
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I'm very happy with the commision.
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Why do you feel undervalued and what would make you feel better about your compensation?
We now have to primarily manage the mismanagement of upper management, but they still get paid for us to do their jobs and babysit them. We dont get paid to do their jobs. Agent offices should be compensated to have to do the work that corporate is no longer doing and is placing on us.
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As Agents we have been the primary distribution point for products and services that has led to the overall succe. The leadership has not been as supportive or appreciative of the ENTIRE agency force and only focuses on the top performing agents. Every agent cycles up and down the performance ranks.
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Health care and more vacation time would be nice.
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I believe I do more than just write policies, office manager & get paid the same as
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I wish I got paid a bit more
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What are some of the best things about your team?
Everyone know what they are doing. The system at SF is very complicated. There is always help available. I never feel like I need to shy away from selling something because I don't know how to get a quote or create/submit the policy. That's the good people we have.
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I hired and trained my team and we take care of our clients.
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They are all friendly helpful and very good with communication with each other
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We are like family. We work together cohesively to get the job done.
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Passionate employees and team members
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What do your coworkers need to improve and how could you work together better?
Cohesion and better team effort. Collectively we are better together
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Some of them weren't picking up on the new system changes so it was up to me to carry the weight when it came to navigating the system.
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Communicate and trust... work as a team to help one another reach goals
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A lot of my coworkers dont have much drive. If agents were more engaged this wouldn't happen.
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My co worker are great. Management is the problem.
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What is most positive about the culture and environment at your company?
We are always laughing in our office. There is video golf we play. Everyone is helpful and we even go do team building like braves game. We all go to lunch at the same place on Friday and take two hours.
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Its my own space as an agent and I make it comfortable
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We motivate each other and help each other
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Occasionally we would go on group trips as team building exercises.
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WE love taking care of people
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What needs to change to make the company culture better?
Be truthful about the hours. You will be expected to work at least 10-12 hours a day and on weekends too. If you take the salary and convert it into an hourly wage, the hours come out to being less than minimum wage.
Review from Sales Dept
Go back to valuing employees and treating them with respect, or morale will continue to decline and customer service will also continue to suffer.
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When we were hired we were lead to believe it was easy to get promoted out of CccSales and we have learned that our jobs are not looked at from other departments as valuable experience
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Communication every Department should know what everyone else is doing
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Sales positions already come with a lot of pressure. There should be more incentive and reward to want to keep doing well rather than negative impact if you don't.
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What did you like most about the interview process?
Lots of hurdles to entry
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I make it simple and as comfortable as possible.
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The manager showed me parts of the system they use to better understand it before getting the job.
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We spoke on relevant topics and discussed opportunity and what we both had to offer the other
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Meeting whom I would be working with
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What would you improve about your company's interview process?
Be truthful! Say this is a job where you will be expected to harass everyone you know and the focus is NOT on customers service/satisfaction but on getting their money and getting them gone. Expectations will be higher for men than women and compensation will be much less than you think.
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What makes you most happy at work?
Being able to meet the needs of my clients
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Taking care of my clients.
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Interacting with my customers and co-workers makes me happy.
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When I get to go home.
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Being able to make a difference in day to day operations in people's lives
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What's going wrong and how can it be improved?
I wish we had better direction and leadership
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Even the agent admits they don't care about retaining customers, it is just get them in, get their premiums and who cares if they leave afterwards. Some customers have to wait weeks for simple changes to their policy because of this.
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Rates are terrible. It’s hard to sell anything
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The morale is down due to downsizing and rehiring at lower pay off the streets.
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Communication needs to improve and sticking to the same system.
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What do you like best about your company?
The Financial strength and the strong brand recognition
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What would you most like to see improved at your company?
Better pay structure for employees and Agents. Turn back to the way employees were appreciated and boost moral.
Review from Sales Dept