Alorica Sales Department Employee Reviews | Comparably
Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
EMPLOYEE
PARTICIPANTS
3107
TOTAL
RATINGS
28736
HR or Marketing? Claim Your Free Employer Account

Alorica Sales Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

We are working as a one

Review from Sales Dept

If you are new to a team, they will teach you some best practices.

Review from Sales Dept

Good communication, always providing feedback

Review from Sales Dept

open and good communication with team

Review from Sales Dept

My leadership is great. They know the business and are always looking at them innovative ways to provide value to our customers as well as provided by value to my career development.

Review from Sales Dept

What does the leadership team need to get better at?

Leadership Reviews

Thhey do not inform their employees of policy chanegs until it is too late too fix the situation

Review from Sales Dept

Very Poor. Only care about lining his personal pockets with money off the backs of workers

Review from Sales Dept

The way you speak to people means a lot.

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

The given rice allowance and incentives

Review from Sales Dept

Earning incentives at top of my salary

Review from Sales Dept

I really think in 2021 a Supervisor with a many responsibilities should get paid better

Review from Sales Dept

better health benefits with more options would be nice

Review from Sales Dept

It’s pretty simple. If the company and client win, so do

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

It feels like I am replaceable

Review from Sales Dept

More pay and incentuve goals clear incentives paid out on schedule

Review from Sales Dept

The 'health insurance' that I signed up for was actually a limited medical benefit program which essentially only gives you a discount on some prescriptions. The first year in any position is not the best with benefits but they supposedly get better after the first year.

Review from Sales Dept

There isn't anything offered really and they never give you any information about open enrollment for benefits. It's like they don't want you to enroll

Review from Sales Dept

Better start off rate

Review from Sales Dept

What are some of the best things about your team?

Team Reviews

We are all friends and knowing each other more

Review from Sales Dept

after our huddle, when everything is all set up, we shared funny things to release our stress we had the whole day

Review from Sales Dept

I am teaming up with the best supervisor ever.

Review from Sales Dept

The work ethic and diverse personalities.

Review from Sales Dept

good experience on my team

Review from Sales Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Alorica yet.
Be the first to contribute a review.

What is most positive about the culture and environment at your company?

Environment Reviews

We are surrounded by business establishments and employees are approachable.

Review from Sales Dept

Having amazing coworkers that I happy about because I met them

Review from Sales Dept

At the moment I am working at home but I feel good with it

Review from Sales Dept

good diverse group of people

Review from Sales Dept

We are driven to make a difference. Whether it is one person or an entire community, we are challenged to make lives better at every interaction.

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

There needs to be better training

Review from Sales Dept

Can be fun on events and holidays.

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

They assist me well when I come there for interview

Review from Sales Dept

They are easy to reach out when you have some questions

Review from Sales Dept

I liked the fact that they give me options at the first time and for my second position it was great

Review from Sales Dept

Strong exposure to top leadership

Review from Sales Dept

I met with 5 different people who each asked solid questions and helped me to understand the great culture I’d be joinin

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

Interview process took 4 hours to work at a call center where manager push gossip out to the floor about employees.

Review from Sales Dept

I was in the office for almost four hours before the interview concluded. The recruiting area is huge and there are always a lot of interviewees waiting, but four hours is absurd.

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

Finishing all my job before my shift ends

Review from Sales Dept

Earning money to sustain my family needs

Review from Sales Dept

Been able to help other people

Review from Sales Dept

enjoy the opportunity to make commision

Review from Sales Dept

I am proud to represent the Alorica brand. That helps.

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

Communication and acknowledged good behavior

Review from Sales Dept

Pay us fairly and provide benefits that are meaningful and enhance our lives

Review from Sales Dept

I just want to be respected and thankful for an employee that is always happy and jolly. More praise for what I do. A simple good job. The training again can be improved

Review from Sales Dept

It's too closed off. Needs more windows. Can be depressing

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

We all get along great as a team

Review from Sales Dept

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Alorica yet.
Be the first to contribute a review.

×
Rate your company