Alorica Mission, Vision & Values | Comparably
Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Alorica Mission, Vision & Values

Alorica Mission Statement

At Alorica, our mission is simple: to deliver insanely great customer experiences. We’re making lives better…one interaction at a time. We combine passionate people with powerful solutions.

Alorica Vision Statement

No one has added Alorica's vision statement yet.

Alorica Values

  • Be Bold
  • Be True
  • Be Connected
  • Be Relentless

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Alorica Employee Alignment

Alorica's mission, vision & values motivate 67% of Alorica employees. Besides getting paid, the “company mission” is the most important thing about their work for 7% of employees at Alorica. 7% of employees say that the main reason they stay at Alorica is because of the Alorica company mission. When asked to whom they feel the most loyal at work, 18% of employees said Alorica's mission and vision. Comparably data clearly shows that a focused mission statement and cohesive core company values are vital to maintaining employee alignment.

AnswerPercent
Yes73%
No27%
Are you proud to be a part of your company?
AnswerPercent
Yes67%
No33%
Are you motivated by your company's mission, vision, & values?
AnswerPercent
Very Important36%
Important32%
Neutral9%
Less Important18%
Not Important5%
How important was your Company's mission while job searching?
AnswerPercent
Yes63%
No37%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Career Advancement Opportunities35%
Work Life Balance32%
Company Mission7%
Healthcare & Benefits10%
Culture & Environment16%
Besides your Salary, what's most important to you about work?
AnswerPercent
Boss or Manager35%
Coworkers5%
Direct Reports24%
Company Mission/Vision18%
No One18%
To whom do you feel most loyal at work?
AnswerPercent
Company Mission7%
Comp & Benefits17%
Co-Workers10%
Comfort & Familiarity63%
Career Advancement Opportunities3%
What's the main reason you stay at your current company?
AnswerPercent
Transparency & Integrity61%
Teamwork & Winning22%
Speed & Innovation6%
Fun & Passionate11%
Diversity & Inclusion0%
Which of the following set of Company Values is most meaningful to you?

Alorica Culture at a Glance

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