Alorica CEO & Leadership Team Ratings | Comparably
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Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
EMPLOYEE
PARTICIPANTS
3087
TOTAL
RATINGS
28664
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Alorica CEO & Leadership Team Ratings

Mike Clifton and Max Schwendner and the Alorica leadership team are scored an "A" by 2513 employees placing it in the Top 10% of companies sized 10,000+ Employees on Comparably. The Leadership Score of 79/100 is based on 6241 ratings; it combines employee feedback on their CEO (79/100), Manager (81/100), and Executive Team (79/100).

Mike Clifton and Max Schwendner Alorica CEO Rating

Top 5% Compared to other companies of similar size in Los Angeles
A+
79 / 100
Mike Clifton and Max Schwendner Alorica's CEOMike Clifton and Max Schwendner the CEO of Alorica received an average score of 79 from Alorica employees.
Male employees at Alorica rate the CEO the highest.
Male: 79
Female: 51
The Marketing department at Alorica rate the CEO the highest, while IT department rates the CEO lowest.
Marketing: 87
Finance: 87
Customer Success: 86
Operations: 85
Legal: 85
HR: 84
Engineering: 83
Admin: 83
Product: 82
Business Development: 78
Communications: 77
Sales: 74
Customer Support: 67
IT: 66
Employees who have been at Alorica for Over 10 Years rate the CEO the highest.
65
Less Than 1 Year
64
1 to 2 Years
43
2 to 5 Years
62
5 to 10 Years
88
Over 10 Years
Hispanic or Latino employees at Alorica rate the CEO the highest.
Hispanic or Latino: 85
Asian or Pacific Islander: 83
Native American: 80
Caucasian: 74
Other: 74
African American/Black: 70

Alorica Manager Rating

Top 5% Compared to other companies of similar size in Los Angeles
A+
81 / 100
Managers received an average score of 81 from Alorica employees.
Male employees at Alorica rate their Manager the highest.
Male: 80
Female: 46
The Marketing department at Alorica rate their Manager the highest, while Customer Support department rates their Manager lowest.
Marketing: 91
Admin: 88
Business Development: 88
Operations: 84
HR: 84
Legal: 84
Customer Success: 83
Finance: 82
Engineering: 81
Product: 78
Sales: 77
IT: 75
Communications: 74
Customer Support: 70
Employees who have been at Alorica for 5 to 10 Years rate their Manager the highest.
72
Less Than 1 Year
64
1 to 2 Years
51
2 to 5 Years
73
5 to 10 Years
Hispanic or Latino employees at Alorica rate their Manager the highest.
Hispanic or Latino: 86
Asian or Pacific Islander: 80
Other: 79
Caucasian: 77
Native American: 77
African American/Black: 72

Alorica Executive Team Rating

Top 5% Compared to other companies of similar size in Los Angeles
A+
79 / 100
The Executive team received an average score of 79 from Alorica employees.
Male employees at Alorica rate the Executive Team the highest.
Male: 78
Female: 30
The Marketing department at Alorica rate the Executive Team the highest, while IT department rates the Executive Team lowest.
Marketing: 86
Business Development: 86
Legal: 86
Customer Success: 86
Admin: 84
Finance: 84
HR: 84
Operations: 83
Product: 78
Sales: 75
Engineering: 72
Communications: 72
Customer Support: 66
IT: 66
Employees who have been at Alorica for 5 to 10 Years rate the Executive Team the highest.
58
Less Than 1 Year
48
1 to 2 Years
28
2 to 5 Years
70
5 to 10 Years
Hispanic or Latino employees at Alorica rate the Executive Team the highest.
Hispanic or Latino: 87
Asian or Pacific Islander: 82
Other: 75
Caucasian: 74
Native American: 73
African American/Black: 66
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