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Alorica Claimed Company

Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more

EMPLOYEE PARTICIPANTS: 3110

TOTAL RATINGS: 28754

CEO: Mike Clifton and Max Schwendner

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Alorica Executive Team

The Alorica Executive Team is rated an "A" and led by CEO Mike Clifton and Max Schwendner. Alorica employees rate their Executive Team in the Top 10% of similar size companies on Comparably with 10,000+ Employees.

Hispanic or Latino employees and the Marketing department are more confident in their Executive Team, while employees who have been at the company 2 to 5 Years and Non-Binary employees think there is room for improvement. Out of their 5 competitors, Concentrix, TaskUs, VXI Global Solutions, Sutherland Global Services, and Cognizant Technology Solutions, Alorica's score ranks in 3rd place.

Last updated 3 days ago.

Where This Score Ranks Alorica's Executive Team

TOP
10%
In the Top 10% of 1210 Similar Sized Companies on Comparably
TOP
20%
In the Top 20% of 326 Nearby Companies in Los Angeles
3rd
3rd place versus 5 competitors rated on Comparably

Sep

Nov

Jan

Feb

Mar

A78 / 100

Jul

Alorica Key Executives

Name & Title

Bio

Who Ranks Alorica's Executive Team the Highest?

Ethnicity - Hispanic or Latino 87/100

Department - Marketing 86/100

Department - Business Development 86/100

Who Ranks Alorica's Executive Team the Lowest?

Tenure - 2 to 5 Years 28/100

Gender - Non-Binary 30/100

Tenure - 1 to 2 Years 48/100

Alorica's Executive Team Trendline

Alorica79
Other Companies in Los Angeles
Similar Size on Comparably

Alorica Executive Team At a Glance

The Executive Team Score of 78/100 is calculated by combining aggregate responses to the questions of “How would you rate your executive team?” and “Do you approve of the job your executive team is doing at your company?”

57% of employees say “Yes, they approve of the job the executive team is doing at Alorica”, with 67% of the HR department saying yes.

The last rating scoring Alorica's executive team was provided 3 days ago and has remained stable at 78 over the last 90 days.