Alorica Retention Score | Comparably
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Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
EMPLOYEE
PARTICIPANTS
3087
TOTAL
RATINGS
28664
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Alorica Retention Score

Alorica is in the Top 10% of similar sized companies in its ability to retain quality employees. 44% of employees would not leave Alorica if they were offered a job for more money while 78% are excited to go to work each day. Overall, 48% of Alorica's employees feel the company is doing what it should to retain them while 52% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated 6 days ago.

Where This Score Ranks Alorica's Retention

  • TOP
    10%

    In the Top 10% of 1341 Similar Sized Companies on Comparably

  • TOP
    25%

    In the Top 25% of 402 Nearby Companies in Los Angeles

  • 3rd

    3rd place versus 5 competitors rated on Comparably

78
Aug
78
Sep
78
Oct
78
Nov
78
Dec
A78 / 100
Jan
Who Ranks Alorica's Retention the Highest?
Tenure - Over 10 Years 100/100
Department - Legal 90/100
Department - Marketing 86/100
Who Ranks Alorica's Retention the Lowest?
Tenure - 2 to 5 Years 46/100
Gender - Non-Binary 48/100
Tenure - 1 to 2 Years 55/100

Alorica Retention At a Glance

Alorica's Retention score is rated an "A" by 3044 employees. The category helps understand Alorica's focus and commitment to retaining employees in their organization.

Over the past three months, Alorica's Retention score has remained steady at 78/100. Alorica ranks in 3rd place versus 5 competitors which include TaskUs, Concentrix, VXI Global Solutions, Cognizant Technology Solutions, and Sutherland Global Services. The Legal and Marketing departments are likely to stay at the company the longest, while the Customer Support and IT departments are likely to have the highest turnaround.

Alorica's Retention score is in the Top 10% of 1341 similar sized companies (10,000+ Employees) on Comparably. The Company ranks in the Top 25% compared to 402 nearby companies in Los Angeles.

Alorica's Retention Trendline

  • Alorica78
  • Other Companies in Los Angeles
  • Similar Size on Comparably

How Alorica's Retention Score is Calculated

FILTER RATINGS BY

Results from 3044 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes62%
No38%
Do you believe you're paid fairly?
AnswerPercent
Yes87%
No13%
Do you look forward to interacting with your coworkers?
84
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes78%
No22%
Are you typically excited about going to work each day?
AnswerPercent
Every week39%
Once a month20%
Once a quarter19%
Once a year5%
Never17%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes57%
No43%
Do you approve of the job your executive team is doing at your company?
AnswerPercent
Yes48%
No52%
Do Your Company Leaders Do What They Should to Retain You as an Employee?
AnswerPercent
Very Secure29%
Secure Enough29%
Neutral24%
Insecure13%
Very Insecure5%
How secure do you feel your job is at your company?
AnswerPercent
Yes49%
No51%
Do you have a close friend at work?
AnswerPercent
Yes76%
No24%
Would you leave your current job for a 20% raise at a different company?
AnswerPercent
Multiple times a week12%
Once a week15%
Once a month27%
Once a quarter9%
Never37%
How often do you socialize with team members outside of work?
AnswerPercent
Yes41%
No59%
Do you feel burnt out at work?
AnswerPercent
Yes70%
No30%
Are you challenged at work?
AnswerPercent
Yes44%
No56%
Would you turn down a job offer today, for slightly more money?
AnswerPercent
Yes73%
No27%
Are you proud to be a part of your company?

Alorica's Retention Rank Against Similar Sized Companies on Comparably

TOP
10%

Alorica ranks in the Top 10% of other companies on Comparably with 10,000+ Employees for Retention Score.

  1. Starbucks
    78 / 100
  2. SAP
    78 / 100
  3. Delta Air Lines
    78 / 100
  4. Alorica
    78 / 100
  5. Publix Super Markets
    78 / 100
  6. Whataburger
    78 / 100
  7. Mars
    78 / 100

Alorica's Retention Rank Against Other Companies Nearby

TOP
25%

Alorica ranks in the Top 25% of other companies in Los Angeles for Retention Score.

  1. Nexus BI
    79 / 100
  2. Comic-Con
    79 / 100
  3. Alorica
    78 / 100
  4. Parsons Corporation
    78 / 100
  5. Avery Dennison
    78 / 100
  6. J2 Global
    78 / 100

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