34
eNPS Score
Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Diversity at Alorica
Diverse employees at Alorica score the company 78/100 across various culture categories, placing Alorica in the top 10% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Alorica across various culture dimensions.
Diversity and Inclusion at Alorica
Doing the right thing and taking care of each other—that's who we are.
Our TIDE program (Together for Inclusion, Diversity & Equity) isn't just a nice-to-have, it's how we put our values into action. We don't just talk about caring for people, we actually do it. Because it matters.
We know how important it is to listen to our people because that's how real connections happen. Those connections help us create change and build an inclusive, respectful workplace where everyone can be their authentic self.
Real Talk sessions are where Aloricans gather to discuss what matters most—diversity, inclusion, equity, gender bias, discrimination, and breaking down stereotypes. It’s the tough conversations where real progress happens.
Our Women's Initiative Speaker Series showcases female leaders sharing insights to help women break through barriers personally and professionally.
EditAlorica's Diversity & Inclusion Awards
Alorica won 1 award in 2022, 2 awards in 2021, and 1 award in 2017. Alorica won Best CEOs for Women 2022.
Best Company for Women 2021 (Large Companies)
Best Company for Diversity 2021 (Large Companies)
Best CEOs for Women 2022 (Large Companies)
Best Company for Women 2017 (Large Companies)Women at Alorica
A-
Women at Alorica have rated Team, Work Culture, and Meetings as the highest categories they have scored.
TOP
15%
Alorica ranks in the top 15% of other companies on Comparably with 10,000+ Employees for Gender Score.
Diversity at Alorica
A
Diverse employees at Alorica have rated Team, Meetings, and Work Culture as the highest categories they have scored.
TOP
10%
Alorica ranks in the top 10% of other companies on Comparably with 10,000+ Employees for Diversity Score.
Ranked Alorica Culture the Highest
Ranked Alorica Culture the Lowest
How would you rate your CEO?
78
out of 100
Female
79
out of 100
Male
80
out of 100
Diverse Employees
Do you believe you're paid fairly?
Female
62%
Yes
Male
63%
Yes
Diverse Employees
62%
Yes
eNPS - Do employees recommend working at Alorica?
Female
| 57% | Promoters |
|---|---|
| 20% | Passives |
| 23% | Detractors |
Male
39
eNPS Score
| 61% | Promoters |
|---|---|
| 17% | Passives |
| 22% | Detractors |
Diverse Employees
37
eNPS Score
| 59% | Promoters |
|---|---|
| 19% | Passives |
| 22% | Detractors |
Is your company supportive of LGBTQ employees?
Female
92%
Yes
Male
75%
Yes
Diverse Employees
90%
Yes
Is your work environment positive or negative?
Female
Male
Diverse Employees
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Recently asked questions
- What do you wish you knew before starting at Alorica?
- What does PTO look like for full time entry level positions?
- How long does it take to hear back after applying to Alorica?
- What is Alorica's internship program like?
- What is the hardest interview question Alorica asks?
- What makes you the most proud about working at Alorica?
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