Alorica Human Resources | Comparably
Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
EMPLOYEE
PARTICIPANTS
3087
TOTAL
RATINGS
28664
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Alorica Human Resources

Alorica's Human Resources Team has a direct impact on the company’s overall culture which is scored an A by employees. Let’s not forget culture starts at the top. Mike Clifton and Max Schwendner, Alorica's CEO, has been rated 79/100 by employees.

How does the HR Team rate Alorica?

A+

The Human Resources Team rates Alorica an A+ in comparison to departments at companies of similar size.

top
20%

The Human Resources Team ranks Alorica in the Top 20% of companies in Los Angeles

Alorica HR Team Versus other Departments

As the enforcers of company culture, it’s intriguing to know what the human resources department thinks about Alorica's culture in comparison to other departments. The human resources team ranks their overall culture 79/100 which is 2% higher than the average overall culture rating of 77/100 provided by the entire company. Other notable culture scores are 85/100 from the Marketing department, 85/100 from the Legal department, and 82/100 from the Finance department.

Marketing
85%
Legal
85%
Finance
82%
Operations
81%
Admin
81%
Customer Success
81%
Business Development
79%
HR
79%
Engineering
78%
Product
78%
Sales
76%
Communications
73%
IT
69%
Customer Support
67%

The Effects of HR on Alorica

Alorica's human resources department has a direct impact on the work environment. Employees rate their environment an A and are very happy at Alorica. When asked what’s positive about the culture and environment at Alorica, one user shared, “The other agents and the coaches are amazing! They make a great community”.

  • Top 10%
    A
    Overall Culture

    Alorica is in the Top 10% of Similar Sized companies on Comparably

  • Top 10%
    A
    Leadership

    Alorica is in the Top 10% of Similar Sized companies on Comparably

  • Top 10%
    A
    Environment

    Alorica is in the Top 10% of Similar Sized companies on Comparably

  • Top 30%
    B
    Happiness

    Alorica is in the Top 30% of Similar Sized companies on Comparably

Recent Questions about HR at Alorica

  • How does Alorica handle HR issues?
    They are very good , they keep things private about your information. they sit down and talk to you. See what is going on, and how they can help you. Make sure that your needs are being met. Keep checking on you to see if their is anything else they can do for you.
    Answered 7 years ago
    With an HR department. Again, money takes precedent over everything else.
    Answered 7 years ago
    View All
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