Alorica Interviews Employee Reviews
What did you like most about the interview process?
very easy and managers willing to help you
Review from Customer Support Dept
They give the most concise, considerate kind of interview questions that is open for employees ideas and of course open for the benefit for the company.
I think it pretty easy and fast.
Very automated and quick to get through
Good communication and clear instruction
Review from HR Dept
It's an interactive process that gets to know the candidate.
I had great interview process. Very knowledgeable questions
The decision making is done if not immediately, very quickly.
Review from HR Dept
Professionalism from our recruiters and respecting my time, clear expectations
Review from Operations Dept
easy to apply and stay connected with the recruiter
Review from HR Dept
I see a new way of doing things. I also learn a lot about myself as I am forced to articulate why I want to work somewhere and what I would bring to the table. All in all, interviews are a great learning exercise.
Review from HR Dept
It was a seamless call with great advancement and the communication was incredible.
Review from HR Dept
I am not involved that process
Review from Admin Dept
They will give you guide of the talking points to review, but also a free time so you can fairly introduce yourself.
Interview Panel was very supportive and nice - it was a meaningful conversation.
Review from HR Dept
Direct and comfortable, making you feel as they knew you already
Review from Operations Dept
The training was well presented
Quick and easy interview and simple
They were not pressing for perfection.
Review from Customer Support Dept
I like that there wasn't too much pressure on the questions that were being asked. I really like how easy the questions were too. It definitely helped me get hired
What would you improve about your company's interview process?
Be honest to applicants let them know you will underpay them and exploit them
They target young people because they are naive enough to stay for longer. Simply providing raises for quality agents who haven't had a chance for a promotion after years or some kind of incentive to staying you would think that would benefit everyone as more experienced agents mean better service
Dont mislead your candidates its wrong and unethical
Review from Customer Support Dept
Takes too long with little guidance
Not take all day for an interview
Review from Customer Support Dept
The promise rate that was advise to me during the interview and also the bonus.
Review from Customer Support Dept
Stop misleading people. Never once was sales being a part of the job ever mentioned; i was told it is strictly customer service which was a bold face lie
Be honest about the time fames and work environment and culture.
I would never apply again
The truth about shifts overall
Review from Customer Support Dept
Stop calling over and over again to confirm you're showing up for the first day. Also stop texting your employees asking if they want to work for you, you have the numbers on file!
Nothing bad about onboarding. It all sounds so good until you are working for them.
Interview process for our team is easy. Recruitment must be expedite.
Review from Finance Dept
Business units need to be better aligned - they are very disconnected at Alorica
Review from Finance Dept
Stop giving the run around.
Review from Operations Dept
The company does not publish internally open positions other than front line operations
Review from Customer Support Dept
To not have you all the day in RH they are very slow
Nothing, I don't recommend this job to anyone. Unless you can learn to be disconnected and lie to people all day based on these SOP's you have to follow.
Review from Communications Dept
The interview process was a little bit confusing because they told me one thing they said that I was going to be paid a certain amount and I am work at a certain time frame and when I came to training it was completely a whole different story
Review from Engineering Dept
It consumes a lot of time, basically hours. On occasions to be decline.
Review from Operations Dept
