Bank of America Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
Review from Sales Dept
Review from Sales Dept
Review from Sales Dept
Great company to work for. I don’t plan to ever leave this com
Review from Sales Dept
What do you like best about the leadership team?
As an employee I have been treated fairly. They stick to policy and procedures. That's why we are the #1 bank in America. I enjoy working for Bank of America.
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They try to place themselves in the shoes of the people who are required to enforce the decisions made
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They seem to be going in the right direction.
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Driven to achieve results, always.
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Easy to talk to and reachable
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What does the leadership team need to get better at?
They treat employees like students at a preschool instead of adults.
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Making sure the right people are in the correct position that matches their skills. Have better planning for when associates call off sick, go on leave or are on vacation. Have more employees for these times so the financial centers don't suffer & our clients continue to get excellent service.
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think more of employees personal lives and the balance they need with life/work
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Leadership needs to be more empathetic towards the employees. They take advantage of hardworking people.
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Thinking of the little guy
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What is the best part about your compensation package?
I get to work overtime.
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Low premium cost from my paycheck
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Work hard and you'll get paid.
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The company cares for you. It's amazing the respect and care they have in the HR department.
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Fairly compensated for products sold that enhance financial lives.
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Why do you feel undervalued and what would make you feel better about your compensation?
our pay plan is constantly updated, and our target pay is lowered year after year. Annual raises do not happen and bonus are not paid arbitrarily
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I don’t get paid enough for the work and responsibility I have and do.
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I have to do the job of 3 people. I have no free second to catch a breath. I am not paid enough for what I do
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Better pay for all the work I do. They want their employees to do more with less people.
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We work with a skeletal staff so one person does the work of five people, yet is not getting paid enough for all that hard work.
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What are some of the best things about your team?
They are all team players.
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We genuinly try to help each other suceed
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They are relatable and good communicators.
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Fun to work with and goal oriented.
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They turn their back on you if you give them a chance
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What do your coworkers need to improve and how could you work together better?
Not professional to many managers have "personal" relationships.
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Coworkers are a bunch of lazy people who ignore the customers while they hide in the kitchen to make coffee.
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meeting usually take a long time and consist of people whining.
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Nobody seems to know what they are doing. A few are scared to do their real job and just want to be a teller.
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Participate, be consistant, and focus without having to be micro managed
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What is most positive about the culture and environment at your company?
It’s a very busy banking center
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The company’s one team strategy focuses on working together
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Cooperation and willingness to get the job done.
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everyone seems to get along well
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Bank of America strives to allow growth and opportunity with every chance possible. This truly shines through our whole executive team.
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What needs to change to make the company culture better?
My coworkers are extremely sekfish abd stuck up and self centered
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Sales should not be the main concern. When a customer comes in who has medical documentation of heart surgery and got almost 400 dollars in overdrafts fee and the management refuses to click a button. He died and was revived none of the coworkers cared.
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It’s stressful chasing goals and goals are not that realistic
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Company has to actually do what it says it's doing. Leadership likes to talk about putting our customers as our number one priority but that's really not what's going on.
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Have back up plans for unexpected absences. There never seems to be enough employees to cover the market.
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What did you like most about the interview process?
The person who interviewed me was actually a very nice, caring person who showed a genuine interest in me.
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they allowed me to ask questions as well
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Although hearing back from them took forever, once the interview took place it was smooth and not out of this world.
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It was straight forward. Followed procedure which was planned perfectly
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Flow of conversation was smooth and human.
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What would you improve about your company's interview process?
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What makes you most happy at work?
All my team mates and the job itself.
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Being able to help make a difference
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Knowing that I can make a difference in someone's financial life, but also that I'm getting paid for it.
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I love being the person my clients can turn to and always receive the best solutions and service possible.
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Clients are wonderful and my team has a genuine desire to help them
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What's going wrong and how can it be improved?
All of one and one for themselves
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Sales need to be cut. We should actually just be customer service and financial advisors
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The company needs to listen to its customers.
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focus on treating people like adults and show them they are valued. pushing a snack cart around the office and carry a clip board to see who deserves a snack is emancipating.
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for management to stop putting so much pressure on meeting our goals,
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What do you like best about your company?
The work is exciting and fun
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What would you most like to see improved at your company?
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