Dillard's Sales Department Employee Reviews
Briefly describe your overall experience at your company
Very unorganized, nothing makes sense about how things are ran.
Review from Sales Dept
What do you like best about the leadership team?
They are always positive even when we are not doing well.
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Very kind snd caring about employee
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All the managers are awesome
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Management does a great job of not micromanging their dilligent employees. Easy to talk to, always available and meets with sales associates every morning for team meeting.
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Inspiring likes to keep the sales up!
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What does the leadership team need to get better at?
Learn People skills learn respect
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Save your dignity, and do not work for the Dillards in Dothan Alabama at the Wiregrass Commons mall
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New management who is professional and fair
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Not belittling and demeaning their staff. They need to develop their staff and train them, and treat them with respect!!
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Leading, rules & organizational skills
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What is the best part about your compensation package?
Reasonable pricing for dental and vision package.
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The benefits package is very comprehensive including time off, medical, etc
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Benefits and alot double employee discounts
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Fair pay and being paid weekly
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Benefits are amazing to receive
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Why do you feel undervalued and what would make you feel better about your compensation?
To be treated with respect and dignity
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I have been a manager for many years and I believe initially when I accepted the job, I should have asked to be compensated more hourly, for how large my drpartment is & the amonut of work I have put into my job.
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Lie about pay to get employee's quickly
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Hazard pay to be forced to work in an environment where men can do whatever they want to the women
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There is not a single manger in my store that i feel comfortable talking to to resolve conflicts or other Human Resource matters without being treated with such disrespect i end up leaving the office or sales floor in tears. They have no interest in stopping the bullying/treating us equally.
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What are some of the best things about your team?
My employees really want to be successful
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We work together and make sure we each are successful
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We work very well together
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Helpful, great communication, very friendly and open
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The team is commited to achieving the manager's goal.
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What do your coworkers need to improve and how could you work together better?
Stop being messy, childish,and be more customer focused
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build each other up and not tear each other down.
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Just needs better leadership as a whole
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They need to be held accountable
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Less harassment from new manager!
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What is most positive about the culture and environment at your company?
My employees, that want to exceed
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Associates helping one another when management falls short
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The management and coworkers are almost always positive. The customers are treated with respect. The staff doesnt tolerate rascism.
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Most positive environment for me being the SBM up lingerie is enthusiasm, joy and just love what you're doing and being able to help women. It gives me great joy to help and serve other people , By giving five star treatment to every single lady that comes into that department, giving the wow factor
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Family enviroment friends sll over the place nice customers
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What needs to change to make the company culture better?
Better management and less hostility
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Upper management needs to develop their staff rather than belittle them. Offer help when they can see your struggling instead of writing them up for poor performance. Not one person offerd help, training or sollutions when I was struggling. Instead I was wrote up, & told I should already know my job
Review from Sales Dept
Positive leaders and fair pay
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Management needs to all be on the same page
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First and foremost Dillards as a whole needs to listen to their Employees. Not just their favorite employees, ALL OF THEM. Their managers need to be trained in Human Resources. And Sales Quotas for workers need to be a thing of the past.
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What did you like most about the interview process?
Friendly very nice good person
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I liked the communication during the interview.
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It went very smooth the whole process.
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Kind, friendly, and knowledgable of the store
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That it was very informative
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What would you improve about your company's interview process?
They lack professionalism in their entire process to include their conversations regarding their personal lives.
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It takes too long and some people who conduct interviews are very unprofessional
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Nothing much, they just need to be open to ideas
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The management team seems to drive employees faster than they can replace them.
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The woman who interviewed me commented on how I was dressed and said I needed to dress more professionally and wear less make up.
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What makes you most happy at work?
When i get to clock out to go home.
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My coworkers and working as a team
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Interacting with customers in my department
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Meeting new people, putting out new meechandise
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Being able to work with coworkers I'm close with and planning events
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What's going wrong and how can it be improved?
improvements need to be made within management
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Prices are high, merchandise is hideous. Those are my constant complaints.
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The attitudes of certain leaders come off very aggressive and actually scares the customers off
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Employees need to be held accountable and when they aren't, management needs to have consequences too
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Bad Bad Bad Management as well as very very poor communication from management to employee.
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What do you like best about your company?
The Quality of merchandise in the store
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The discount.
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What would you most like to see improved at your company?
Need new management. Unrealistic sales goals
Review from Sales Dept