79
out of 100
Dillard's Competitors
Dillard's competitors include Costco, Rakuten, Burlington Industries, Macy's and Belk. Dillard's ranks 3rd in Customer Net Promoter Score on Comparably vs its competitors. See below how Dillard's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
5th
eNPS Rank
6th
Gender Rank
5th
Diversity Rank
5th
Product Quality
4th
NPS Rank
3rd
Pricing Rank
5th
Customer Service
4th
See Dillard's Culture vs Competitors:
Dillard's Competitors at a Glance
CEO Ratings Comparison
Dillard's' CEO Score Ranks 5th
1160 Employees at Dillard's rate William Dillard II a 52 out of 100, which ranks them 5th below Belk's CEO,Lisa Harper. Last rating was 4 days ago.
- 1st
W. Craig JelinekCostco1996 Employees at Costco rate W. Craig Jelinek a 79 out of 100, which ranks them 1st out of Dillard's' competitors. Last rating was 17 days ago.
- 2nd
Hiroshi MikitaniRakuten77out of 100148 Employees at Rakuten rate Hiroshi Mikitani a 77 out of 100, which ranks them 2nd out of Dillard's' competitors. Last rating was months ago.
- 3rd
Jeff GennetteMacy's62out of 1002008 Employees at Macy's rate Jeff Gennette a 62 out of 100, which ranks them 3rd out of Dillard's' competitors. Last rating was 22 days ago.
- 4th
Lisa HarperBelk57out of 100363 Employees at Belk rate Lisa Harper a 57 out of 100, which ranks them 4th out of Dillard's' competitors. Last rating was 2 days ago.
- 6th
Burlington Industries42out of 1005 Employees at Burlington Industries rate a 42 out of 100, which ranks them 6th out of Dillard's' competitors. Last rating was months ago.
Product Quality Score Comparison
Dillard's Ranks 4th in Product Quality Score
611 Customers rate Dillard's' Product Quality Score a 3.2/5, which ranks it 4th against its competitors, below Rakuten.
NPS Comparison
Dillard's Ranks 3rd in Net Promoter Score
698 Customers rate Dillard's' Net Promoter Score a -8, which ranks it 3rd against its competitors, below Rakuten. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Dillard's to a friend?”.
Pricing Score Comparison
Dillard's Ranks 5th in Pricing Score
568 Customers rate Dillard's' Pricing Score a 3/5, which ranks it 5th against its competitors, below Belk.
Customer Service Comparison
Dillard's Ranks 4th in Customer Service
536 Customers rate Dillard's' Customer Service a 3/5, which ranks it 4th against its competitors, below Burlington Industries.
Overall Culture Score Comparison
Dillard's Ranks 6th in Overall Culture Score
1527 Employees rate Dillard's' Overall Culture a 52/100, which ranks it 6th against its competitors, below Belk. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Dillard's Ranks 6th in Employee Net Promoter Score
1238 Employees rate Dillard's' Employee Net Promoter Score a -47, which ranks it 6th against its competitors, below Belk. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Dillard's to a friend?”.
Gender Score Comparison
Dillard's Ranks 5th in Gender Score
157 Employees rate Dillard's' Gender Score a 54/100, which ranks it 5th against its competitors, below Belk. The Gender Score tracks how positively women rate their experience at Dillard's.
Diversity Score Comparison
Dillard's Ranks 5th in Diversity Score
116 Employees rate Dillard's' Diversity Score a 55/100, which ranks it 5th against its competitors, below Rakuten. The Diversity Score tracks how positively diverse employees rate their experience at Dillard's.
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