Rakuten
Rakuten is a tech company that offers electronic commerce solutions in Japan and... read more
EMPLOYEE
PARTICIPANTS
113
TOTAL
RATINGS
1063
...

Rakuten Company Culture

A Day in the Life
A Day in the Life
Rakuten employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Rakuten report the work pace is moderate
Work Pace
A Day in the Life
83% of Rakuten employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Rakuten employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
33% of Rakuten employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Rakuten employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
69% of Rakuten employees call their work environment positive
Environment

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Candidates Interested in Working at Rakuten

Candidates By Department

All Industries
39%
Engineering
17%
Product
11%
Marketing
11%
IT
6%
Other
17%

Candidates By Location

San Francisco
33%
Seattle
11%
New York City
11%
Clovis
6%
Charlotte
6%
Other
33%

Curious about what work's like at Rakuten?

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Anonymous Q&A with Rakuten Employees

Most Recent Q&A

How much diversity is there among employees at Rakuten?

Asked to all employees at Rakuten

  • In the big data department more or less 50% of employees are foreigners from everywhere in the world. Rakuten is trying hard to build a...

See 1 More Response

How does Rakuten make decisions around promotions?

Asked to all employees at Rakuten

  • Ostensibly it's like other companies, based on quarterly deliveries and the scope expected at your level. Also like other companies, in...

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What kind of people does Rakuten like to hire?

Asked to all employees at Rakuten

  • People willing to do anything instead of what's defined by their job title. People who love Rakuten enough to take a salary hit.

View Response & Answer »

How do you feel about Rakuten's future?

Asked to all employees at Rakuten

  • The company will continue to grow using its strategy of hiring lots of people, squeezing what knowledge it can from them, and then having...

View Response & Answer »

If you could make changes, how would you improve the culture at Rakuten?

Asked to all employees at Rakuten

  • Someone needs to stand up for the workers and against the man-child CEO.

View Response & Answer »

What perk or benefit should Rakuten have?

Asked to all employees at Rakuten

  • A retirement plan: the company has none.

View Response & Answer »

View All Questions and Answers about Rakuten

Gender Score How positively women rate their overall experience at Rakuten

Top
50%

Rakuten currently ranks in the Top 50% of similarly sized companies

Diversity Score How positively minorities rate their overall experience at Rakuten

Bottom
30%

Rakuten currently ranks in the Bottom 30% of similarly sized companies

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 35%Top 35% of Similar Size Companies
14
eNPS Score
44%Promoters
26%Passives
30%Detractors

Rakuten Culture Video

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Mission, Vision, & Values

Contribute to society by creating value through innovation and entrepreneurship, Empowering people to realize their hopes and dreams, Embracing new thinking, Rakuten changes the world through innovation.

Learn More

Rakuten Culture At a Glance

113 employees at Rakuten have reviewed Rakuten across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 113 Rakuten employees give their leadership a grade of C+, or Top 50% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Rakuten are not very pleased with their total compensation at Rakuten, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Rakuten are generally satisfied with their team. 113 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Rakuten are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Rakuten believe the environment at Rakuten is positive. Most Participants believe the pace of work at Rakuten is moderate. About 69% of the employees at Rakuten work 8 hours or less.

Overall, the employees at Rakuten are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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Rakuten Competitors Video

Rakuten vs Competitors

  1. 1st
    Amazon
    74 / 100
  2. 2nd
    eBay
    73 / 100
  3. 3rd
    MyTime
    78 / 100
  4. 4th
    Target
    69 / 100
  5. 5th
    Rakuten
    67 / 100
See All Competitors

Perks & Benefits

Financial Benefits
401K / Retirement Plan
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