88
out of 100
Rakuten is a tech company that offers electronic commerce solutions in Japan and internationally. read more
Rakuten Competitors
Rakuten competitors include Amazon, eBay, MyTime, Target and Macy's. Rakuten ranks 2nd in CEO Score on Comparably vs its competitors. See below how Rakuten compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
5th
Diversity Rank
6th
Product Quality
4th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th
See Rakuten Culture vs Competitors:
Rakuten Competitors at a Glance
CEO Ratings Comparison
Rakuten's CEO Score Ranks 2nd
148 Employees at Rakuten rate Hiroshi Mikitani a 77 out of 100, which ranks them 2nd below MyTime's CEO,Ethan Anderson. Last rating was a month ago.
- 1st
Ethan AndersonMyTime28 Employees at MyTime rate Ethan Anderson a 88 out of 100, which ranks them 1st out of Rakuten's competitors. Last rating was months ago.
- 3rd
Jamie IannoneeBay75out of 100412 Employees at eBay rate Jamie Iannone a 75 out of 100, which ranks them 3rd out of Rakuten's competitors. Last rating was 7 days ago.
- 4th
Andy JassyAmazon73out of 1008369 Employees at Amazon rate Andy Jassy a 73 out of 100, which ranks them 4th out of Rakuten's competitors. Last rating was a day ago.
- 5th
Brian CornellTarget63out of 1004399 Employees at Target rate Brian Cornell a 63 out of 100, which ranks them 5th out of Rakuten's competitors. Last rating was 10 days ago.
- 6th
Jeff GennetteMacy's62out of 1002003 Employees at Macy's rate Jeff Gennette a 62 out of 100, which ranks them 6th out of Rakuten's competitors. Last rating was 17 days ago.
Product Quality Score Comparison
Rakuten Ranks 4th in Product Quality Score
124 Customers rate Rakuten's Product Quality Score a 3.7/5, which ranks it 4th against its competitors, below Target.
NPS Comparison
Rakuten Ranks 4th in Net Promoter Score
168 Customers rate Rakuten's Net Promoter Score a 15, which ranks it 4th against its competitors, below Target. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Rakuten to a friend?”.
Pricing Score Comparison
Rakuten Ranks 4th in Pricing Score
113 Customers rate Rakuten's Pricing Score a 3.5/5, which ranks it 4th against its competitors, below Target.
Customer Service Comparison
Rakuten Ranks 4th in Customer Service
105 Customers rate Rakuten's Customer Service a 3.6/5, which ranks it 4th against its competitors, below Target.
Overall Culture Score Comparison
Rakuten Ranks 4th in Overall Culture Score
209 Employees rate Rakuten's Overall Culture a 68/100, which ranks it 4th against its competitors, below eBay. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Rakuten Ranks 3rd in Employee Net Promoter Score
152 Employees rate Rakuten's Employee Net Promoter Score a 13, which ranks it 3rd against its competitors, below eBay. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Rakuten to a friend?”.
Gender Score Comparison
Rakuten Ranks 5th in Gender Score
9 Employees rate Rakuten's Gender Score a 67/100, which ranks it 5th against its competitors, below Target. The Gender Score tracks how positively women rate their experience at Rakuten.
Diversity Score Comparison
Rakuten Ranks 6th in Diversity Score
26 Employees rate Rakuten's Diversity Score a 60/100, which ranks it 6th against its competitors, below Macy's. The Diversity Score tracks how positively diverse employees rate their experience at Rakuten.
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