eBay Claimed Company

EMPLOYEE PARTICIPANTS: 539

TOTAL RATINGS: 5775

Rakuten

EMPLOYEE PARTICIPANTS: 207

TOTAL RATINGS: 1606

eBay vs Rakuten

Compare eBay versus Rakuten for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 539 employees and customers of eBay and 207 employees and customers of Rakuten.

eBay

eBay's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of eBay. Their current market cap is $42.17B.

Rakuten

Rakuten's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Rakuten.

3.2/5

Product Quality

3.7/5

3.2/5

Pricing

3.5/5

3.2/5

Customer Service

3.6/5

-5

NPS Score

39%	Promoters
17%	Passive
44%	Detractors

NPS Score

47%	Promoters
21%	Passive
32%	Detractors

Net Promoter Score
Winner by 20

See how eBay compares to its competitors

See how Rakuten compares to its competitors

Working at eBay vs Working at Rakuten

75 / 100

CEO Rating

Hiroshi Mikitani

77 / 100

CEO Rating
Winner by 2%

eBay

eBay doesn't have enough ratings to calculate the Team Culture Ratings.

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Rakuten

Employees at Rakuten rate their CEO, Hiroshi Mikitani, 77/100. This score is 2% higher than the scores of eBay's CEO, Jamie Iannone. Employees in the IT and Marketing departments rate Hiroshi Mikitani the highest.

CEO Score 75

CEO Score

CEO Score 77

Overall Culture 73

Overall Culture

Overall Culture 68

eNPS

Gender Score 76

Gender Score

Gender Score 67

Diversity Score 70

Diversity Score

Diversity Score 60

Perk And Benefits 82

Perk And Benefits

Perk And Benefits 65

Professional Dev. 56

Professional Dev.

Professional Dev. 54

Overall Culture at eBay vs Rakuten

/ 100

eBay

Employees at eBay rate their Overall Culture a 73/100, with Communications and Admin as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

/ 100

Rakuten

Employees at Rakuten rate their Overall Culture a /100, with Customer Support and IT as the two departments that rate their experience the highest.

eBay73
Rakuten

Employee Net Promoter Score at eBay vs Rakuten

eNPS

eBay

188 Promoters 47%

85 Passives 21%

127 Detractors 32%

Employee Net Promoter Score
Winner by 4%

eNPS

Rakuten

64 Promoters 42%

40 Passives 27%

46 Detractors 31%

eBay16
Rakuten

Gender Score at eBay vs Rakuten

/ 100

eBay

Employees at eBay rate their Gender Score a 76/100, with Communications and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 9%

/ 100

Rakuten

Employees at Rakuten rate their Gender Score a /100.

eBay76
Rakuten

Diversity Score at eBay vs Rakuten

/ 100

eBay

Employees at eBay rate their Diversity Score a 70/100, with Customer Support and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 10%

/ 100

Rakuten

Employees at Rakuten rate their Diversity Score a /100, with IT and Engineering as the two departments that rate their experience the highest.

eBay70
Rakuten

Perk and Benefits Score at eBay vs Rakuten

/ 100

eBay

Employees at eBay rate their Perk and Benefits Score a 82/100, with Communications and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 17%

/ 100

Rakuten

Employees at Rakuten rate their Perk and Benefits Score a /100, with Customer Support and IT as the two departments that rate their experience the highest.

eBay
Rakuten65

Professional Development Score at eBay vs Rakuten

/ 100

eBay

Employees at eBay rate their Professional Development Score a 56/100, with Sales and Design as the two departments that rate their experience the highest.

Professional Development Score
Winner by 2%

/ 100

Rakuten

Employees at Rakuten rate their Professional Development Score a /100, with Engineering as the department that rate their experience the highest.

eBay
Rakuten53

Leadership Culture Ratings vs Rakuten

eBay

72 / 100

Leadership Culture Ratings vs Rakuten
Winner by 2%

Rakuten

70 / 100

eBay rates % higher than Rakuten on Leadership Culture Ratings vs Rakuten Ratings based on looking at 1733 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "How would you rate your executive team?".

eBay72
Rakuten

Compensation Culture Ratings vs Rakuten

eBay

79 / 100

Compensation Culture Ratings vs Rakuten
Winner by 18%

Rakuten

61 / 100

eBay rates % higher than Rakuten on Compensation Culture Ratings vs Rakuten Ratings based on looking at 1136 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your Benefits?".

eBay
Rakuten61

Team Culture Ratings vs Rakuten

eBay

74 / 100

Team Culture Ratings vs Rakuten
Winner by 3%

Rakuten

71 / 100

eBay rates % higher than Rakuten on Team Culture Ratings vs Rakuten Ratings based on looking at 950 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

eBay
Rakuten71

Environment Culture Ratings vs Rakuten

eBay

73 / 100

Environment Culture Ratings vs Rakuten
Winner by 8%

Rakuten

65 / 100

eBay rates % higher than Rakuten on Environment Culture Ratings vs Rakuten Ratings based on looking at 969 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Does someone you work with closely, make you want to quit your job?".

eBay
Rakuten65

Sentiment Culture Ratings vs Rakuten

eBay

76 / 100

Sentiment Culture Ratings vs Rakuten
Winner by 2%

Rakuten

74 / 100

eBay rates % higher than Rakuten on Sentiment Culture Ratings vs Rakuten Ratings based on looking at 1223 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

eBay76
Rakuten