eBay vs Rakuten | Comparably
Profile Image
VS
eBay Claimed Company
EMPLOYEE
PARTICIPANTS
543
TOTAL
RATINGS
5809
Rakuten
EMPLOYEE
PARTICIPANTS
209
TOTAL
RATINGS
1616

eBay vs Rakuten

Compare eBay versus Rakuten for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 543 employees and customers of eBay and 209 employees and customers of Rakuten.

eBay

eBay's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of eBay. Their current market cap is $42.17B.

Rakuten

Rakuten's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Rakuten.


3.2/5
Product Quality
3.7/5
3.2/5
Pricing
3.5/5
3.1/5
Customer Service
3.6/5
-5
NPS Score
39%Promoters
17%Passive
44%Detractors
15
NPS Score
47%Promoters
21%Passive
32%Detractors

Net Promoter Score
Winner by 20


Working at eBay vs Working at Rakuten

Jamie Iannone eBay's CEO
75 / 100

CEO Rating

77 / 100

CEO Rating
Winner by 2%

eBay

eBay doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Rakuten

Employees at Rakuten rate their CEO, Hiroshi Mikitani, 77/100. This score is 2% higher than the scores of eBay's CEO, Jamie Iannone. Employees in the IT and Marketing departments rate Hiroshi Mikitani the highest.


CEO Score 75
CEO Score
CEO Score 77
Overall Culture 73
Overall Culture
Overall Culture 68
15
eNPS
13
Gender Score 76
Gender Score
Gender Score 67
Diversity Score 70
Diversity Score
Diversity Score 60
Perk And Benefits 82
Perk And Benefits
Perk And Benefits 65
Professional Dev. 55
Professional Dev.
Professional Dev. 54

Overall Culture at eBay vs Rakuten

73
/ 100
eBay

Employees at eBay rate their Overall Culture a 73/100, with Communications and Admin as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

68
/ 100
Rakuten

Employees at Rakuten rate their Overall Culture a /100, with Customer Support and IT as the two departments that rate their experience the highest.

  • eBay73
  • Rakuten

Employee Net Promoter Score at eBay vs Rakuten

15
eNPS
eBay
189 Promoters 47%
85 Passives 21%
128 Detractors 32%

Employee Net Promoter Score
Winner by 2%

13
eNPS
Rakuten
66 Promoters 43%
40 Passives 27%
46 Detractors 30%
  • eBay16
  • Rakuten

Gender Score at eBay vs Rakuten

76
/ 100
eBay

Employees at eBay rate their Gender Score a 76/100, with Communications and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 9%

67
/ 100
Rakuten

Employees at Rakuten rate their Gender Score a /100.

  • eBay76
  • Rakuten

Diversity Score at eBay vs Rakuten

70
/ 100
eBay

Employees at eBay rate their Diversity Score a 70/100, with Customer Support and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 10%

60
/ 100
Rakuten

Employees at Rakuten rate their Diversity Score a /100, with IT and Engineering as the two departments that rate their experience the highest.

  • eBay70
  • Rakuten

Perk and Benefits Score at eBay vs Rakuten

82
/ 100
eBay

Employees at eBay rate their Perk and Benefits Score a 82/100, with Communications and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 17%

65
/ 100
Rakuten

Employees at Rakuten rate their Perk and Benefits Score a /100, with Customer Support and IT as the two departments that rate their experience the highest.

  • eBay82
  • Rakuten

Professional Development Score at eBay vs Rakuten

55
/ 100
eBay

Employees at eBay rate their Professional Development Score a 55/100, with Sales and Design as the two departments that rate their experience the highest.

Professional Development Score
Winner by 1%

54
/ 100
Rakuten

Employees at Rakuten rate their Professional Development Score a /100, with Engineering as the department that rate their experience the highest.

  • eBay55
  • Rakuten

Leadership Culture Ratings vs Rakuten

eBay
72 / 100

Leadership Culture Ratings vs Rakuten
Winner by 2%

eBay rates % higher than Rakuten on Leadership Culture Ratings vs Rakuten Ratings based on looking at 1744 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "How often do you get valuable feedback on how to improve at work?".

  • eBay72
  • Rakuten

Compensation Culture Ratings vs Rakuten

eBay
79 / 100

Compensation Culture Ratings vs Rakuten
Winner by 18%

eBay rates % higher than Rakuten on Compensation Culture Ratings vs Rakuten Ratings based on looking at 1142 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Does your company give annual bonuses?".

  • eBay79
  • Rakuten

Team Culture Ratings vs Rakuten

eBay
74 / 100

Team Culture Ratings vs Rakuten
Winner by 3%

eBay rates % higher than Rakuten on Team Culture Ratings vs Rakuten Ratings based on looking at 953 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What are some of the best things about your team?".

  • eBay74
  • Rakuten

Environment Culture Ratings vs Rakuten

eBay
73 / 100

Environment Culture Ratings vs Rakuten
Winner by 8%

eBay rates % higher than Rakuten on Environment Culture Ratings vs Rakuten Ratings based on looking at 972 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What's the work pace at your company?".

  • eBay73
  • Rakuten

Sentiment Culture Ratings vs Rakuten

eBay
75 / 100

Sentiment Culture Ratings vs Rakuten
Winner by 1%

eBay rates % higher than Rakuten on Sentiment Culture Ratings vs Rakuten Ratings based on looking at 1231 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "How do your customers perceive your company?".

  • eBay75
  • Rakuten