eBay vs Rakuten | Comparably
Profile Image
VS
eBay Claimed Company
EMPLOYEE
PARTICIPANTS
539
TOTAL
RATINGS
5775
Rakuten
EMPLOYEE
PARTICIPANTS
207
TOTAL
RATINGS
1606

eBay vs Rakuten

Compare eBay versus Rakuten for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 539 employees and customers of eBay and 207 employees and customers of Rakuten.

eBay

eBay's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of eBay. Their current market cap is $42.17B.

Rakuten

Rakuten's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Rakuten.


3.2/5
Product Quality
3.7/5
3.2/5
Pricing
3.5/5
3.2/5
Customer Service
3.6/5
-5
NPS Score
39%Promoters
17%Passive
44%Detractors
15
NPS Score
47%Promoters
21%Passive
32%Detractors

Net Promoter Score
Winner by 20


Working at eBay vs Working at Rakuten

Jamie Iannone eBay's CEO
75 / 100

CEO Rating

77 / 100

CEO Rating
Winner by 2%

eBay

eBay doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Rakuten

Employees at Rakuten rate their CEO, Hiroshi Mikitani, 77/100. This score is 2% higher than the scores of eBay's CEO, Jamie Iannone. Employees in the IT and Marketing departments rate Hiroshi Mikitani the highest.


CEO Score 75
CEO Score
CEO Score 77
Overall Culture 73
Overall Culture
Overall Culture 68
15
eNPS
11
Gender Score 76
Gender Score
Gender Score 67
Diversity Score 70
Diversity Score
Diversity Score 60
Perk And Benefits 82
Perk And Benefits
Perk And Benefits 65
Professional Dev. 56
Professional Dev.
Professional Dev. 54

Overall Culture at eBay vs Rakuten

73
/ 100
eBay

Employees at eBay rate their Overall Culture a 73/100, with Communications and Admin as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

68
/ 100
Rakuten

Employees at Rakuten rate their Overall Culture a /100, with Customer Support and IT as the two departments that rate their experience the highest.

  • eBay73
  • Rakuten

Employee Net Promoter Score at eBay vs Rakuten

15
eNPS
eBay
188 Promoters 47%
85 Passives 21%
127 Detractors 32%

Employee Net Promoter Score
Winner by 4%

11
eNPS
Rakuten
64 Promoters 42%
40 Passives 27%
46 Detractors 31%
  • eBay16
  • Rakuten

Gender Score at eBay vs Rakuten

76
/ 100
eBay

Employees at eBay rate their Gender Score a 76/100, with Communications and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 9%

67
/ 100
Rakuten

Employees at Rakuten rate their Gender Score a /100.

  • eBay76
  • Rakuten

Diversity Score at eBay vs Rakuten

70
/ 100
eBay

Employees at eBay rate their Diversity Score a 70/100, with Customer Support and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 10%

60
/ 100
Rakuten

Employees at Rakuten rate their Diversity Score a /100, with IT and Engineering as the two departments that rate their experience the highest.

  • eBay70
  • Rakuten

Perk and Benefits Score at eBay vs Rakuten

82
/ 100
eBay

Employees at eBay rate their Perk and Benefits Score a 82/100, with Communications and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 17%

65
/ 100
Rakuten

Employees at Rakuten rate their Perk and Benefits Score a /100, with Customer Support and IT as the two departments that rate their experience the highest.

  • eBay
  • Rakuten65

Professional Development Score at eBay vs Rakuten

56
/ 100
eBay

Employees at eBay rate their Professional Development Score a 56/100, with Sales and Design as the two departments that rate their experience the highest.

Professional Development Score
Winner by 2%

54
/ 100
Rakuten

Employees at Rakuten rate their Professional Development Score a /100, with Engineering as the department that rate their experience the highest.

  • eBay
  • Rakuten53

Leadership Culture Ratings vs Rakuten

eBay
72 / 100

Leadership Culture Ratings vs Rakuten
Winner by 2%

eBay rates % higher than Rakuten on Leadership Culture Ratings vs Rakuten Ratings based on looking at 1733 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "How would you rate your executive team?".

  • eBay72
  • Rakuten

Compensation Culture Ratings vs Rakuten

eBay
79 / 100

Compensation Culture Ratings vs Rakuten
Winner by 18%

eBay rates % higher than Rakuten on Compensation Culture Ratings vs Rakuten Ratings based on looking at 1136 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your Benefits?".

  • eBay
  • Rakuten61

Team Culture Ratings vs Rakuten

eBay
74 / 100

Team Culture Ratings vs Rakuten
Winner by 3%

eBay rates % higher than Rakuten on Team Culture Ratings vs Rakuten Ratings based on looking at 950 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

  • eBay
  • Rakuten71

Environment Culture Ratings vs Rakuten

eBay
73 / 100

Environment Culture Ratings vs Rakuten
Winner by 8%

eBay rates % higher than Rakuten on Environment Culture Ratings vs Rakuten Ratings based on looking at 969 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Does someone you work with closely, make you want to quit your job?".

  • eBay
  • Rakuten65

Sentiment Culture Ratings vs Rakuten

eBay
76 / 100

Sentiment Culture Ratings vs Rakuten
Winner by 2%

eBay rates % higher than Rakuten on Sentiment Culture Ratings vs Rakuten Ratings based on looking at 1223 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

  • eBay76
  • Rakuten