Dillard's Employee Reviews
Out of 1215 Dillard's employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Dillard's improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Willing to listen to internal issues
I have the best area manager who actually takes the time to help and see if we are doing okay
They work well with their employees
We have a great time and management is a cheerleader
Theyre all down to earth
What does the leadership team need to get better at?
Everything that has to do with associate relations.
Truth and fairness. Quit assuming and get down to real issues at hand
Better managment less micro managment
Employees never get to give their opinion on how to make our job better we never have meetings to discuss issues the only meetings are when a visit will happen or when big events are going to take place and if an employee doesn’t get credits they are required to stand at the entrance for credi
learn how to crisis manage. learn to care about your employees.
What is the best part about your compensation package?
One paid day off if you are not late clocking in for a few months.
Really good health and dental
The pay is great, but you literally have no life outside of work.
It takes care of my health needs
Retirement benefits and health insurance
Why do you feel undervalued and what would make you feel better about your compensation?
Even playing field with transparency is great start
More flexible vacation time, betwee 401k match,
In spite of what the survey says store managers and below are not compensated well and the benefits especially their relocation package is at the bottom of the industry.
I never felt undervalued by management
To be treated with respect and dignity
Review from Sales Dept
What are some of the best things about your team?
My coworkers are the kindest most wonderful people. But the managment gets mad at everything.
They're very fun to talk to
My coworkers or at least some of them
My employees really want to be successful
Review from Sales Dept
Some have great attitudes and remain true to values. Others not so
What do your coworkers need to improve and how could you work together better?
push credit card say ton much, I live in a small town and its not a very rich place
Every sales associate is fighting for sales just to meet their quota and communication is very poor
Work together and recognize they work fot the store betterment.
Care about your employees feelings and needs
Management needs more maturity and professionalism. Too much gossip which hinders professional growth.
What is most positive about the culture and environment at your company?
We eventually get to leave at the end of the day.
The customers the joy of the job most of the employees
My employees, that want to exceed
Review from Sales Dept
The customers are great as well as the bosses
The team I am on
What needs to change to make the company culture better?
The store just needs updated! A bunch of old furniture and tech
Management and no competition between coworkers
The structure of the company creates a hostile work environment
Everything. Management, pay, work responsibilities, the list can go on
Respect for those working around you.
What did you like most about the interview process?
Its was fairly simple and straightforward you could tell they were hard up for workers
Friendly very nice good person
Review from Sales Dept
Seemed sincere and willing to support in training process
hired on the spot there
It was clear and explained the company's objevtives
What would you improve about your company's interview process?
Stand by what you say and be more professional like you were during interview process
I would improve the companies interview process by showing more interest in others.
More communication with the process would be appreciated .
Stop wasting mf's time and better time management
Everything needs to be modified.
What makes you most happy at work?
Feeling productive, always having somthing to do, also the constant positive feedback i get on the job im doing from the customers
Keeping my clients happy while making sales goals for them
Interacting and getting ti know the customers
Being thankful I have a job although I dread working in the department I'm in.
Helping customers and making sure they leave with a great experience
What's going wrong and how can it be improved?
Policies need to be tweaked
They can sense the foolishness.
Employees need attitude changes don't make no sense how they talk to you especially if you are new
They take notice of the way the employees are treated.
Management should meet with all employees and found out how to organize better
What do you like best about your company?
The Quality of merchandise in the store
Review from Sales Dept
The discount.
Review from Sales Dept
What would you most like to see improved at your company?
Need new management. Unrealistic sales goals
Review from Sales Dept