Dillard's Employee Reviews
Out of 1251 Dillard's employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Dillard's improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Skills are very good times
The leadership team takes feedback from employees regularly
Willing to listen to internal issues
I have the best area manager who actually takes the time to help and see if we are doing okay
They work well with their employees
What does the leadership team need to get better at?
At doing their actual job. There is an immense amount of pick me energy with this company.
Posted 18 days ago
managing the business, employee retention
Fixing an toxic environment would be a start
check the behavior of the manager and the assistant store manager
Review from Customer Support Dept
About caring more about the safety of the workers than about selling
What is the best part about your compensation package?
The benefits package is one of the best of all companies I’ve worked fo
One paid day off if you are not late clocking in for a few months.
Really good health and dental
The pay is great, but you literally have no life outside of work.
It takes care of my health needs
Why do you feel undervalued and what would make you feel better about your compensation?
This company has made billions on us as staff. Yet we are incredibley underpaid and under supported
Posted 18 days ago
Low pay, small raises, limited growth.
Even playing field with transparency is great start
More flexible vacation time, betwee 401k match,
In spite of what the survey says store managers and below are not compensated well and the benefits especially their relocation package is at the bottom of the industry.
What are some of the best things about your team?
My team really pulls together and helps each other, and we have fun while working!
understanding comprehension respect work best
Review from Customer Support Dept
We all have the same hidden concerns
My coworkers are the kindest most wonderful people. But the managment gets mad at everything.
They're very fun to talk to
What do your coworkers need to improve and how could you work together better?
To stop blackmailing and back stabbing one another to gain favor with management.
Posted 18 days ago
better attitudes, more skilled, more interest in their work
push credit card say ton much, I live in a small town and its not a very rich place
Every sales associate is fighting for sales just to meet their quota and communication is very poor
Work together and recognize they work fot the store betterment.
What is most positive about the culture and environment at your company?
We really all get along, and the average older age of workers contributes to less drama
We all have the same concerns
We eventually get to leave at the end of the day.
The customers the joy of the job most of the employees
My employees, that want to exceed
Review from Sales Dept
What needs to change to make the company culture better?
Change in attitude in all levels of management.
The problem is when you are the store manager and you never smile or interact with your associates
The store just needs updated! A bunch of old furniture and tech
Management and no competition between coworkers
The structure of the company creates a hostile work environment
What did you like most about the interview process?
It was not as formal as other interviews I’ve had with trick questions, but focused more on my strengths and abilities and personali
Detailed and full of information
Its was fairly simple and straightforward you could tell they were hard up for workers
Friendly very nice good person
Review from Sales Dept
Seemed sincere and willing to support in training process
What would you improve about your company's interview process?
Stop creating flase hope for all the future employees.
Posted 18 days ago
managers could do better they don't explain
Review from Customer Support Dept
Stand by what you say and be more professional like you were during interview process
I would improve the companies interview process by showing more interest in others.
More communication with the process would be appreciated .
What makes you most happy at work?
Helping my customers pick out outfits and having conversations with them is fabulous I love it
I love helping my customers find the perfect gift or dress and seeing them smile
customers when they are satisfied and happy with the service
Review from Customer Support Dept
working for a company that cares about its employees and dilliards doesnt
Review from Sales Dept
The people I work with
What's going wrong and how can it be improved?
Policies need to be tweaked
They can sense the foolishness.
Employees need attitude changes don't make no sense how they talk to you especially if you are new
They take notice of the way the employees are treated.
Management should meet with all employees and found out how to organize better
What do you like best about your company?
The Quality of merchandise in the store
Review from Sales Dept
The discount.
Review from Sales Dept
What would you most like to see improved at your company?
Need new management. Unrealistic sales goals
Review from Sales Dept