Costco

EMPLOYEE PARTICIPANTS: 2531

TOTAL RATINGS: 24030

Dillard's

EMPLOYEE PARTICIPANTS: 1528

TOTAL RATINGS: 12726

Costco vs Dillard's

Compare Costco versus Dillard's for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 2531 employees and customers of Costco and 1528 employees and customers of Dillard's.

Costco

Costco's brand is ranked #1 in the list of Global Top 100 Brands, as rated by customers of Costco. Their current market cap is $157.15B.

Dillard's

Dillard's's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Dillard's. Their current market cap is $1.41B.

4.3/5

Product Quality

3.2/5

4.1/5

Pricing

3/5

4.2/5

Customer Service

3/5

NPS Score

68%	Promoters
14%	Passive
18%	Detractors

Net Promoter Score
Winner by 58

-8

NPS Score

40%	Promoters
12%	Passive
48%	Detractors

See how Costco compares to its competitors

See how Dillard's compares to its competitors

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Working at Costco vs Working at Dillard's

79 / 100

CEO Rating
Winner by 27%

William Dillard II

52 / 100

CEO Rating

Costco

Costco doesn't have enough ratings to calculate the Team Culture Ratings.

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Dillard's

Employees at Dillard's rate their CEO, William Dillard II, 52/100. This score is 27% lower than the scores of Costco's CEO, W. Craig Jelinek. Employees in the Design and Marketing departments rate William Dillard II the highest.

CEO Score 79

CEO Score

CEO Score 52

Overall Culture 77

Overall Culture

Overall Culture 52

eNPS

-47

Gender Score 84

Gender Score

Gender Score 54

Diversity Score 83

Diversity Score

Diversity Score 55

Perk And Benefits 90

Perk And Benefits

Perk And Benefits 52

Professional Dev. 56

Professional Dev.

Professional Dev. 40

Overall Culture at Costco vs Dillard's

/ 100

Costco

Employees at Costco rate their Overall Culture a 77/100, with Communications and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 25%

/ 100

Dillard's

Employees at Dillard's rate their Overall Culture a /100, with Marketing and Design as the two departments that rate their experience the highest.

Costco
Dillard's52

Employee Net Promoter Score at Costco vs Dillard's

eNPS

Costco

1131 Promoters 55%

323 Passives 16%

583 Detractors 29%

Employee Net Promoter Score
Winner by 73%

-47

eNPS

Dillard's

243 Promoters 20%

166 Passives 13%

830 Detractors 67%

Costco
Dillard's-48

Gender Score at Costco vs Dillard's

/ 100

Costco

Employees at Costco rate their Gender Score a 84/100, with Design and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 30%

/ 100

Dillard's

Employees at Dillard's rate their Gender Score a /100, with Operations and Marketing as the two departments that rate their experience the highest.

Costco
Dillard's54

Diversity Score at Costco vs Dillard's

/ 100

Costco

Employees at Costco rate their Diversity Score a 83/100, with Communications and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 28%

/ 100

Dillard's

Employees at Dillard's rate their Diversity Score a /100, with Marketing and Design as the two departments that rate their experience the highest.

Costco
Dillard's55

Perk and Benefits Score at Costco vs Dillard's

/ 100

Costco

Employees at Costco rate their Perk and Benefits Score a 90/100, with Finance and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 38%

/ 100

Dillard's

Employees at Dillard's rate their Perk and Benefits Score a /100, with Marketing and Customer Success as the two departments that rate their experience the highest.

Costco
Dillard's52

Professional Development Score at Costco vs Dillard's

/ 100

Costco

Employees at Costco rate their Professional Development Score a 56/100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 16%

/ 100

Dillard's

Employees at Dillard's rate their Professional Development Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Costco
Dillard's39

Leadership Culture Ratings vs Dillard's

Costco

75 / 100

Leadership Culture Ratings vs Dillard's
Winner by 27%

Dillard's

48 / 100

Costco rates % higher than Dillard's on Leadership Culture Ratings vs Dillard's Ratings based on looking at 8021 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "Is your company invested in your career growth?".

Costco
Dillard's48

Compensation Culture Ratings vs Dillard's

Costco

87 / 100

Compensation Culture Ratings vs Dillard's
Winner by 31%

Dillard's

56 / 100

Costco rates % higher than Dillard's on Compensation Culture Ratings vs Dillard's Ratings based on looking at 5759 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Costco
Dillard's56

Team Culture Ratings vs Dillard's

Costco

77 / 100

Team Culture Ratings vs Dillard's
Winner by 21%

Dillard's

56 / 100

Costco rates % higher than Dillard's on Team Culture Ratings vs Dillard's Ratings based on looking at 5263 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "How would you rate the quality of your coworkers?".

Costco
Dillard's55

Environment Culture Ratings vs Dillard's

Costco

79 / 100

Environment Culture Ratings vs Dillard's
Winner by 22%

Dillard's

57 / 100

Costco rates % higher than Dillard's on Environment Culture Ratings vs Dillard's Ratings based on looking at 5022 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What needs to change to make the company culture better?".

Costco
Dillard's57

Sentiment Culture Ratings vs Dillard's

Costco

77 / 100

Sentiment Culture Ratings vs Dillard's
Winner by 25%

Dillard's

52 / 100

Costco rates % higher than Dillard's on Sentiment Culture Ratings vs Dillard's Ratings based on looking at 7047 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How confident are you about the future success of your company?".

Costco
Dillard's52