Dillard's

EMPLOYEE PARTICIPANTS: 1528

TOTAL RATINGS: 12726

Kohl's Claimed Company

EMPLOYEE PARTICIPANTS: 1304

TOTAL RATINGS: 13738

Dillard's vs Kohl's

Compare Dillard's versus Kohl's for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1528 employees and customers of Dillard's and 1304 employees and customers of Kohl's.

Dillard's

Dillard's's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Dillard's. Their current market cap is $1.41B.

Kohl's

Kohl's's brand is ranked #421 in the list of Global Top 1000 Brands, as rated by customers of Kohl's. Their current market cap is $8.31B.

3.2/5

Product Quality

3.4/5

3/5

Pricing

3.4/5

3/5

Customer Service

3.4/5

-8

NPS Score

40%	Promoters
12%	Passive
48%	Detractors

NPS Score

42%	Promoters
16%	Passive
42%	Detractors

Net Promoter Score
Winner by 8

See how Dillard's compares to its competitors

Burlington Industries

See how Kohl's compares to its competitors

Working at Dillard's vs Working at Kohl's

52 / 100

CEO Rating

Michelle Gass

61 / 100

CEO Rating
Winner by 9%

Dillard's

Dillard's doesn't have enough ratings to calculate the Team Culture Ratings.

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Kohl's

Employees at Kohl's rate their CEO, Michelle Gass, 61/100. This score is 9% higher than the scores of Dillard's' CEO, William Dillard II. Employees in the Finance and HR departments rate Michelle Gass the highest.

CEO Score 52

CEO Score

CEO Score 61

Overall Culture 52

Overall Culture

Overall Culture 64

-47

eNPS

-27

Gender Score 54

Gender Score

Gender Score 69

Diversity Score 55

Diversity Score

Diversity Score 68

Perk And Benefits 52

Perk And Benefits

Perk And Benefits 59

Professional Dev. 40

Professional Dev.

Professional Dev. 61

Overall Culture at Dillard's vs Kohl's

/ 100

Dillard's

Employees at Dillard's rate their Overall Culture a 52/100, with Marketing and Design as the two departments that rate their experience the highest.

/ 100

Kohl's

Employees at Kohl's rate their Overall Culture a /100, with HR and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 12%

Dillard's52
Kohl's

Employee Net Promoter Score at Dillard's vs Kohl's

-47

eNPS

Dillard's

243 Promoters 20%

166 Passives 13%

830 Detractors 67%

-27

eNPS

Kohl's

285 Promoters 26%

220 Passives 21%

566 Detractors 53%

Employee Net Promoter Score
Winner by %

Dillard's-48
Kohl's

Gender Score at Dillard's vs Kohl's

/ 100

Dillard's

Employees at Dillard's rate their Gender Score a 54/100, with Operations and Marketing as the two departments that rate their experience the highest.

/ 100

Kohl's

Employees at Kohl's rate their Gender Score a /100, with Marketing and HR as the two departments that rate their experience the highest.

Gender Score
Winner by 15%

Dillard's54
Kohl's

Diversity Score at Dillard's vs Kohl's

/ 100

Dillard's

Employees at Dillard's rate their Diversity Score a 55/100, with Marketing and Design as the two departments that rate their experience the highest.

/ 100

Kohl's

Employees at Kohl's rate their Diversity Score a /100, with Operations and HR as the two departments that rate their experience the highest.

Diversity Score
Winner by 13%

Dillard's55
Kohl's

Perk and Benefits Score at Dillard's vs Kohl's

/ 100

Dillard's

Employees at Dillard's rate their Perk and Benefits Score a 52/100, with Marketing and Customer Success as the two departments that rate their experience the highest.

/ 100

Kohl's

Employees at Kohl's rate their Perk and Benefits Score a /100, with Finance and Design as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 7%

Dillard's52
Kohl's

Professional Development Score at Dillard's vs Kohl's

/ 100

Dillard's

Employees at Dillard's rate their Professional Development Score a 40/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Kohl's

Employees at Kohl's rate their Professional Development Score a /100, with Engineering and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner by 21%

Dillard's39
Kohl's

Leadership Culture Ratings vs Kohl's

Dillard's rates % lower than Kohl's on Leadership Culture Ratings vs Kohl's Ratings based on looking at 5731 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your CEO?" and "Do you approve of the job your executive team is doing at your company?".

Dillard's48
Kohl's

Compensation Culture Ratings vs Kohl's

Dillard's

56 / 100

Compensation Culture Ratings vs Kohl's
Winner by 1%

Kohl's

55 / 100

Dillard's rates % higher than Kohl's on Compensation Culture Ratings vs Kohl's Ratings based on looking at 4064 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Dillard's56
Kohl's

Team Culture Ratings vs Kohl's

Dillard's rates % lower than Kohl's on Team Culture Ratings vs Kohl's Ratings based on looking at 3662 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Does Your Boss Hurt Your Company Culture?".

Dillard's55
Kohl's

Environment Culture Ratings vs Kohl's

Dillard's rates % lower than Kohl's on Environment Culture Ratings vs Kohl's Ratings based on looking at 3491 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "Is your work environment positive or negative?".

Dillard's57
Kohl's

Sentiment Culture Ratings vs Kohl's

Dillard's rates % lower than Kohl's on Sentiment Culture Ratings vs Kohl's Ratings based on looking at 4847 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What would you most like to see improved at your company?".

Dillard's52
Kohl's