EMPLOYEE PARTICIPANTS: 1528

TOTAL RATINGS: 12726

EMPLOYEE PARTICIPANTS: 362

TOTAL RATINGS: 5702

Dillard's vs Sears

Compare Dillard's versus Sears for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1528 employees and customers of Dillard's and 362 employees and customers of Sears.

Dillard's

Dillard's's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Dillard's. Their current market cap is $1.41B.

Sears

Sears's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Sears. Their current market cap is $76.56M.

3.2/5

Product Quality

1.8/5

3/5

Pricing

1.8/5

3/5

Customer Service

1.7/5

-8

NPS Score

40%	Promoters
12%	Passive
48%	Detractors

Net Promoter Score
Winner by 46

-54

NPS Score

22%	Promoters
2%	Passive
76%	Detractors

See how Dillard's compares to its competitors

Burlington Industries

Working at Dillard's vs Working at Sears

52 / 100

CEO Rating
Winner by 9%

Eddie Lampert

43 / 100

CEO Rating

Dillard's

Dillard's doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Sears

Employees at Sears rate their CEO, Eddie Lampert, 43/100. This score is 9% lower than the scores of Dillard's' CEO, William Dillard II. Employees in the HR and Design departments rate Eddie Lampert the highest.

CEO Score 52

CEO Score

CEO Score 43

Overall Culture 52

Overall Culture

Overall Culture 51

-47

eNPS

-49

Gender Score 54

Gender Score

Gender Score 55

Diversity Score 55

Diversity Score

Diversity Score 53

Perk And Benefits 52

Perk And Benefits

Perk And Benefits 37

Professional Dev. 40

Professional Dev.

Professional Dev. 41

Overall Culture at Dillard's vs Sears

/ 100

Dillard's

Employees at Dillard's rate their Overall Culture a 52/100, with Marketing and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 1%

/ 100

Sears

Employees at Sears rate their Overall Culture a /100, with Design and Admin as the two departments that rate their experience the highest.

Dillard's52
Sears

Employee Net Promoter Score at Dillard's vs Sears

-47

eNPS

Dillard's

243 Promoters 20%

166 Passives 13%

830 Detractors 67%

Employee Net Promoter Score
Winner by 2%

-49

eNPS

Sears

59 Promoters 18%

46 Passives 15%

211 Detractors 67%

Dillard's-48
Sears

Gender Score at Dillard's vs Sears

/ 100

Dillard's

Employees at Dillard's rate their Gender Score a 54/100, with Operations and Marketing as the two departments that rate their experience the highest.

/ 100

Sears

Employees at Sears rate their Gender Score a /100, with HR and Admin as the two departments that rate their experience the highest.

Gender Score
Winner by 1%

Dillard's54
Sears

Diversity Score at Dillard's vs Sears

/ 100

Dillard's

Employees at Dillard's rate their Diversity Score a 55/100, with Marketing and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 2%

/ 100

Sears

Employees at Sears rate their Diversity Score a /100, with Product and Admin as the two departments that rate their experience the highest.

Dillard's55
Sears

Perk and Benefits Score at Dillard's vs Sears

/ 100

Dillard's

Employees at Dillard's rate their Perk and Benefits Score a 52/100, with Marketing and Customer Success as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

/ 100

Sears

Employees at Sears rate their Perk and Benefits Score a /100, with Design and IT as the two departments that rate their experience the highest.

Dillard's52
Sears

Professional Development Score at Dillard's vs Sears

/ 100

Dillard's

Employees at Dillard's rate their Professional Development Score a 40/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Sears

Employees at Sears rate their Professional Development Score a /100, with Marketing and Admin as the two departments that rate their experience the highest.

Professional Development Score
Winner by 1%

Dillard's39
Sears

Leadership Culture Ratings vs Sears

Dillard's rates % lower than Sears on Leadership Culture Ratings vs Sears Ratings based on looking at 4032 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your company invested in your career growth?" and "What does the leadership team need to get better at?".

Dillard's48
Sears

Compensation Culture Ratings vs Sears

Dillard's

56 / 100

Compensation Culture Ratings vs Sears
Winner by 17%

Sears

39 / 100

Dillard's rates % higher than Sears on Compensation Culture Ratings vs Sears Ratings based on looking at 2900 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Dillard's56
Sears

Team Culture Ratings vs Sears

Dillard's rates % lower than Sears on Team Culture Ratings vs Sears Ratings based on looking at 2617 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "What are some of the best things about your team?".

Dillard's55
Sears

Environment Culture Ratings vs Sears

Dillard's rates % lower than Sears on Environment Culture Ratings vs Sears Ratings based on looking at 2532 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Does someone you work with closely, make you want to quit your job?".

Dillard's57
Sears

Sentiment Culture Ratings vs Sears

Dillard's

52 / 100

Sentiment Culture Ratings vs Sears
Winner by 7%

Sears

45 / 100

Dillard's rates % higher than Sears on Sentiment Culture Ratings vs Sears Ratings based on looking at 3341 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

Dillard's52
Sears