EMPLOYEE PARTICIPANTS: 1519

TOTAL RATINGS: 12666

EMPLOYEE PARTICIPANTS: 362

TOTAL RATINGS: 5702

Dillard's vs Sears

Compare Dillard's versus Sears for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1519 employees and customers of Dillard's and 362 employees and customers of Sears.

Dillard's

Dillard's's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Dillard's. Their current market cap is $1.41B.

Sears

Sears's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Sears. Their current market cap is $76.56M.

3.2/5

Product Quality

1.8/5

3/5

Pricing

1.8/5

3/5

Customer Service

1.7/5

-8

NPS Score

40%	Promoters
12%	Passive
48%	Detractors

Net Promoter Score
Winner by 46

-54

NPS Score

22%	Promoters
2%	Passive
76%	Detractors

See how Dillard's compares to its competitors

Burlington Industries

See how Sears compares to its competitors

Working at Dillard's vs Working at Sears

52 / 100

CEO Rating
Winner by 9%

Eddie Lampert

43 / 100

CEO Rating

Dillard's

Dillard's doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Sears

Employees at Sears rate their CEO, Eddie Lampert, 43/100. This score is 9% lower than the scores of Dillard's' CEO, William Dillard II. Employees in the HR and Design departments rate Eddie Lampert the highest.

CEO Score 52

CEO Score

CEO Score 43

Overall Culture 52

Overall Culture

Overall Culture 51

-48

eNPS

-49

Gender Score 54

Gender Score

Gender Score 55

Diversity Score 56

Diversity Score

Diversity Score 53

Perk And Benefits 52

Perk And Benefits

Perk And Benefits 37

Professional Dev. 40

Professional Dev.

Professional Dev. 41

Overall Culture at Dillard's vs Sears

/ 100

Dillard's

Employees at Dillard's rate their Overall Culture a 52/100, with Marketing and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 1%

/ 100

Sears

Employees at Sears rate their Overall Culture a /100, with Design and Admin as the two departments that rate their experience the highest.

Dillard's52
Sears

Employee Net Promoter Score at Dillard's vs Sears

-48

eNPS

Dillard's

240 Promoters 19%

166 Passives 14%

827 Detractors 67%

Employee Net Promoter Score
Winner by 1%

-49

eNPS

Sears

59 Promoters 18%

46 Passives 15%

211 Detractors 67%

Dillard's-48
Sears

Gender Score at Dillard's vs Sears

/ 100

Dillard's

Employees at Dillard's rate their Gender Score a 54/100, with Operations and Marketing as the two departments that rate their experience the highest.

/ 100

Sears

Employees at Sears rate their Gender Score a /100, with HR and Admin as the two departments that rate their experience the highest.

Gender Score
Winner by 1%

Dillard's54
Sears

Diversity Score at Dillard's vs Sears

/ 100

Dillard's

Employees at Dillard's rate their Diversity Score a 56/100, with Marketing and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 3%

/ 100

Sears

Employees at Sears rate their Diversity Score a /100, with Product and Admin as the two departments that rate their experience the highest.

Dillard's55
Sears

Perk and Benefits Score at Dillard's vs Sears

/ 100

Dillard's

Employees at Dillard's rate their Perk and Benefits Score a 52/100, with Marketing and Customer Success as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

/ 100

Sears

Employees at Sears rate their Perk and Benefits Score a /100, with Design and IT as the two departments that rate their experience the highest.

Dillard's52
Sears

Professional Development Score at Dillard's vs Sears

/ 100

Dillard's

Employees at Dillard's rate their Professional Development Score a 40/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Sears

Employees at Sears rate their Professional Development Score a /100, with Marketing and Admin as the two departments that rate their experience the highest.

Professional Development Score
Winner by 1%

Dillard's39
Sears

Leadership Culture Ratings vs Sears

Dillard's rates % lower than Sears on Leadership Culture Ratings vs Sears Ratings based on looking at 4019 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "Do you approve of the job your executive team is doing at your company?".

Dillard's48
Sears

Compensation Culture Ratings vs Sears

Dillard's

56 / 100

Compensation Culture Ratings vs Sears
Winner by 17%

Sears

39 / 100

Dillard's rates % higher than Sears on Compensation Culture Ratings vs Sears Ratings based on looking at 2886 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your stock/equity compensation?".

Dillard's56
Sears

Team Culture Ratings vs Sears

Dillard's rates % lower than Sears on Team Culture Ratings vs Sears Ratings based on looking at 2611 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

Dillard's55
Sears

Environment Culture Ratings vs Sears

Dillard's rates % lower than Sears on Environment Culture Ratings vs Sears Ratings based on looking at 2528 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Is your work environment positive or negative?".

Dillard's57
Sears

Sentiment Culture Ratings vs Sears

Dillard's

52 / 100

Sentiment Culture Ratings vs Sears
Winner by 7%

Sears

45 / 100

Dillard's rates % higher than Sears on Sentiment Culture Ratings vs Sears Ratings based on looking at 3331 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What makes you most happy at work?".

Dillard's52
Sears