Dillard's

EMPLOYEE PARTICIPANTS: 1558

TOTAL RATINGS: 13065

J. C. Penney Claimed Company

EMPLOYEE PARTICIPANTS: 497

TOTAL RATINGS: 5711

Dillard's vs J. C. Penney

Compare Dillard's versus J. C. Penney for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1558 employees and customers of Dillard's and 497 employees and customers of J. C. Penney.

Dillard's

Dillard's's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Dillard's. Their current market cap is $1.41B.

J. C. Penney

J. C. Penney's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of J. C. Penney. Their current market cap is $58.39M.

3.2/5

Product Quality

2.5/5

3/5

Pricing

2.6/5

3/5

Customer Service

2.3/5

-10

NPS Score

39%	Promoters
12%	Passive
49%	Detractors

Net Promoter Score
Winner by 29

-39

NPS Score

26%	Promoters
9%	Passive
65%	Detractors

See how Dillard's compares to its competitors

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See how J. C. Penney compares to its competitors

Working at Dillard's vs Working at J. C. Penney

52 / 100

CEO Rating

Marc Rosen

61 / 100

CEO Rating
Winner by 9%

Dillard's

Dillard's doesn't have enough ratings to calculate the Team Culture Ratings.

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J. C. Penney

Employees at J. C. Penney rate their CEO, Marc Rosen, 61/100. This score is 9% higher than the scores of Dillard's' CEO, William Dillard II. Employees in the HR and Admin departments rate Marc Rosen the highest.

CEO Score 52

CEO Score

CEO Score 61

Overall Culture 52

Overall Culture

Overall Culture 60

-48

eNPS

-26

Gender Score 53

Gender Score

Gender Score 63

Diversity Score 55

Diversity Score

Diversity Score 68

Perk And Benefits 52

Perk And Benefits

Perk And Benefits 52

Professional Dev. 40

Professional Dev.

Professional Dev. 47

Overall Culture at Dillard's vs J. C. Penney

/ 100

Dillard's

Employees at Dillard's rate their Overall Culture a 52/100, with Marketing and Design as the two departments that rate their experience the highest.

/ 100

J. C. Penney

Employees at J. C. Penney rate their Overall Culture a /100, with HR and Admin as the two departments that rate their experience the highest.

Overall Culture
Winner by 8%

Dillard's52
J. C. Penney

Employee Net Promoter Score at Dillard's vs J. C. Penney

-48

eNPS

Dillard's

247 Promoters 19%

171 Passives 14%

846 Detractors 67%

-26

eNPS

J. C. Penney

117 Promoters 29%

64 Passives 16%

218 Detractors 55%

Employee Net Promoter Score
Winner by %

Dillard's-48
J. C. Penney

Gender Score at Dillard's vs J. C. Penney

/ 100

Dillard's

Employees at Dillard's rate their Gender Score a 53/100, with Operations and Marketing as the two departments that rate their experience the highest.

/ 100

J. C. Penney

Employees at J. C. Penney rate their Gender Score a /100, with Admin and HR as the two departments that rate their experience the highest.

Gender Score
Winner by 10%

Dillard's53
J. C. Penney

Diversity Score at Dillard's vs J. C. Penney

/ 100

Dillard's

Employees at Dillard's rate their Diversity Score a 55/100, with Marketing and Design as the two departments that rate their experience the highest.

/ 100

J. C. Penney

Employees at J. C. Penney rate their Diversity Score a /100, with HR and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 13%

Dillard's55
J. C. Penney

Perk and Benefits Score at Dillard's vs J. C. Penney

/ 100

Dillard's

Employees at Dillard's rate their Perk and Benefits Score a 52/100, with Marketing and Customer Success as the two departments that rate their experience the highest.

Tied

/ 100

J. C. Penney

Employees at J. C. Penney rate their Perk and Benefits Score a /100, with HR and Admin as the two departments that rate their experience the highest.

Tied

Dillard's52
J. C. Penney

Professional Development Score at Dillard's vs J. C. Penney

/ 100

Dillard's

Employees at Dillard's rate their Professional Development Score a 40/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

J. C. Penney

Employees at J. C. Penney rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 7%

Dillard's40
J. C. Penney

Leadership Culture Ratings vs J. C. Penney

Dillard's rates % lower than J. C. Penney on Leadership Culture Ratings vs J. C. Penney Ratings based on looking at 4037 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Is your company invested in your career growth?".

Dillard's48
J. C. Penney

Compensation Culture Ratings vs J. C. Penney

Dillard's

56 / 100

Compensation Culture Ratings vs J. C. Penney
Winner by 8%

J. C. Penney

48 / 100

Dillard's rates % higher than J. C. Penney on Compensation Culture Ratings vs J. C. Penney Ratings based on looking at 2853 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Dillard's56
J. C. Penney

Team Culture Ratings vs J. C. Penney

Dillard's rates % lower than J. C. Penney on Team Culture Ratings vs J. C. Penney Ratings based on looking at 2568 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Are your company's meetings effective?".

Dillard's55
J. C. Penney

Environment Culture Ratings vs J. C. Penney

Dillard's rates % lower than J. C. Penney on Environment Culture Ratings vs J. C. Penney Ratings based on looking at 2439 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What % of the time are you bored at work?".

Dillard's57
J. C. Penney

Sentiment Culture Ratings vs J. C. Penney

Dillard's rates % lower than J. C. Penney on Sentiment Culture Ratings vs J. C. Penney Ratings based on looking at 3461 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What do you like best about your company?".

Dillard's52
J. C. Penney