Dillard's

EMPLOYEE PARTICIPANTS: 1527

TOTAL RATINGS: 12715

J. C. Penney Claimed Company

EMPLOYEE PARTICIPANTS: 489

TOTAL RATINGS: 5682

Dillard's vs J. C. Penney

Compare Dillard's versus J. C. Penney for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1527 employees and customers of Dillard's and 489 employees and customers of J. C. Penney.

Dillard's

Dillard's's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Dillard's. Their current market cap is $1.41B.

J. C. Penney

J. C. Penney's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of J. C. Penney. Their current market cap is $58.39M.

3.2/5

Product Quality

2.5/5

3/5

Pricing

2.6/5

3/5

Customer Service

2.3/5

-8

NPS Score

40%	Promoters
12%	Passive
48%	Detractors

Net Promoter Score
Winner by 31

-39

NPS Score

26%	Promoters
9%	Passive
65%	Detractors

See how Dillard's compares to its competitors

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See how J. C. Penney compares to its competitors

Working at Dillard's vs Working at J. C. Penney

52 / 100

CEO Rating

Marc Rosen

61 / 100

CEO Rating
Winner by 9%

Dillard's

Dillard's doesn't have enough ratings to calculate the Team Culture Ratings.

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J. C. Penney

Employees at J. C. Penney rate their CEO, Marc Rosen, 61/100. This score is 9% higher than the scores of Dillard's' CEO, William Dillard II. Employees in the HR and Admin departments rate Marc Rosen the highest.

CEO Score 52

CEO Score

CEO Score 61

Overall Culture 52

Overall Culture

Overall Culture 60

-47

eNPS

-26

Gender Score 54

Gender Score

Gender Score 63

Diversity Score 55

Diversity Score

Diversity Score 67

Perk And Benefits 52

Perk And Benefits

Perk And Benefits 52

Professional Dev. 40

Professional Dev.

Professional Dev. 47

Overall Culture at Dillard's vs J. C. Penney

/ 100

Dillard's

Employees at Dillard's rate their Overall Culture a 52/100, with Marketing and Design as the two departments that rate their experience the highest.

/ 100

J. C. Penney

Employees at J. C. Penney rate their Overall Culture a /100, with HR and Admin as the two departments that rate their experience the highest.

Overall Culture
Winner by 8%

Dillard's
J. C. Penney60

Employee Net Promoter Score at Dillard's vs J. C. Penney

-47

eNPS

Dillard's

242 Promoters 20%

166 Passives 13%

830 Detractors 67%

-26

eNPS

J. C. Penney

116 Promoters 29%

62 Passives 16%

216 Detractors 55%

Employee Net Promoter Score
Winner by %

Dillard's
J. C. Penney-26

Gender Score at Dillard's vs J. C. Penney

/ 100

Dillard's

Employees at Dillard's rate their Gender Score a 54/100, with Operations and Marketing as the two departments that rate their experience the highest.

/ 100

J. C. Penney

Employees at J. C. Penney rate their Gender Score a /100, with Admin and HR as the two departments that rate their experience the highest.

Gender Score
Winner by 9%

Dillard's54
J. C. Penney

Diversity Score at Dillard's vs J. C. Penney

/ 100

Dillard's

Employees at Dillard's rate their Diversity Score a 55/100, with Marketing and Design as the two departments that rate their experience the highest.

/ 100

J. C. Penney

Employees at J. C. Penney rate their Diversity Score a /100, with HR and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 12%

Dillard's55
J. C. Penney

Perk and Benefits Score at Dillard's vs J. C. Penney

/ 100

Dillard's

Employees at Dillard's rate their Perk and Benefits Score a 52/100, with Marketing and Customer Success as the two departments that rate their experience the highest.

Tied

/ 100

J. C. Penney

Employees at J. C. Penney rate their Perk and Benefits Score a /100, with HR and Admin as the two departments that rate their experience the highest.

Tied

Dillard's52
J. C. Penney51

Professional Development Score at Dillard's vs J. C. Penney

/ 100

Dillard's

Employees at Dillard's rate their Professional Development Score a 40/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

J. C. Penney

Employees at J. C. Penney rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 7%

Dillard's
J. C. Penney46

Leadership Culture Ratings vs J. C. Penney

Dillard's rates % lower than J. C. Penney on Leadership Culture Ratings vs J. C. Penney Ratings based on looking at 3959 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "Do you approve of the job your executive team is doing at your company?".

Dillard's48
J. C. Penney60

Compensation Culture Ratings vs J. C. Penney

Dillard's

56 / 100

Compensation Culture Ratings vs J. C. Penney
Winner by 8%

J. C. Penney

48 / 100

Dillard's rates % higher than J. C. Penney on Compensation Culture Ratings vs J. C. Penney Ratings based on looking at 2806 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Do you believe you're paid fairly?".

Dillard's56
J. C. Penney48

Team Culture Ratings vs J. C. Penney

Dillard's rates % lower than J. C. Penney on Team Culture Ratings vs J. C. Penney Ratings based on looking at 2523 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What do your coworkers need to improve and how could you work together better?".

Dillard's
J. C. Penney68

Environment Culture Ratings vs J. C. Penney

Dillard's rates % lower than J. C. Penney on Environment Culture Ratings vs J. C. Penney Ratings based on looking at 2400 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What % of the time are you bored at work?".

Dillard's
J. C. Penney70

Sentiment Culture Ratings vs J. C. Penney

Dillard's rates % lower than J. C. Penney on Sentiment Culture Ratings vs J. C. Penney Ratings based on looking at 3402 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "Are you typically excited about going to work each day?".

Dillard's
J. C. Penney60