J. C. Penney Claimed Company

EMPLOYEE PARTICIPANTS: 491

TOTAL RATINGS: 5686

Kohl's Claimed Company

EMPLOYEE PARTICIPANTS: 1306

TOTAL RATINGS: 13744

J. C. Penney vs Kohl's

Compare J. C. Penney versus Kohl's for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 491 employees and customers of J. C. Penney and 1306 employees and customers of Kohl's.

J. C. Penney

J. C. Penney's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of J. C. Penney. Their current market cap is $58.39M.

Kohl's

Kohl's's brand is ranked #421 in the list of Global Top 1000 Brands, as rated by customers of Kohl's. Their current market cap is $8.31B.

2.5/5

Product Quality

3.4/5

2.6/5

Pricing

3.4/5

2.3/5

Customer Service

3.4/5

-38

NPS Score

26%	Promoters
10%	Passive
64%	Detractors

NPS Score

42%	Promoters
16%	Passive
42%	Detractors

Net Promoter Score
Winner by 38

See how J. C. Penney compares to its competitors

Working at J. C. Penney vs Working at Kohl's

61 / 100

Tied

Michelle Gass

61 / 100

Tied

J. C. Penney

J. C. Penney doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Kohl's

Employees at Kohl's rate their CEO, Michelle Gass, 61/100. This score is 0% lower than the scores of J. C. Penney's CEO, Marc Rosen. Employees in the Finance and HR departments rate Michelle Gass the highest.

CEO Score 61

CEO Score

CEO Score 61

Overall Culture 60

Overall Culture

Overall Culture 64

-26

eNPS

-27

Gender Score 63

Gender Score

Gender Score 69

Diversity Score 67

Diversity Score

Diversity Score 68

Perk And Benefits 52

Perk And Benefits

Perk And Benefits 59

Professional Dev. 47

Professional Dev.

Professional Dev. 61

Overall Culture at J. C. Penney vs Kohl's

/ 100

J. C. Penney

Employees at J. C. Penney rate their Overall Culture a 60/100, with HR and Admin as the two departments that rate their experience the highest.

/ 100

Kohl's

Employees at Kohl's rate their Overall Culture a /100, with HR and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

J. C. Penney
Kohl's64

Employee Net Promoter Score at J. C. Penney vs Kohl's

-26

eNPS

J. C. Penney

116 Promoters 29%

62 Passives 16%

217 Detractors 55%

Employee Net Promoter Score
Winner by 1%

-27

eNPS

Kohl's

285 Promoters 26%

220 Passives 21%

567 Detractors 53%

J. C. Penney
Kohl's-27

Gender Score at J. C. Penney vs Kohl's

/ 100

J. C. Penney

Employees at J. C. Penney rate their Gender Score a 63/100, with Admin and HR as the two departments that rate their experience the highest.

/ 100

Kohl's

Employees at Kohl's rate their Gender Score a /100, with Marketing and HR as the two departments that rate their experience the highest.

Gender Score
Winner by 6%

J. C. Penney62
Kohl's

Diversity Score at J. C. Penney vs Kohl's

/ 100

J. C. Penney

Employees at J. C. Penney rate their Diversity Score a 67/100, with HR and Sales as the two departments that rate their experience the highest.

/ 100

Kohl's

Employees at Kohl's rate their Diversity Score a /100, with Operations and HR as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

J. C. Penney67
Kohl's

Perk and Benefits Score at J. C. Penney vs Kohl's

/ 100

J. C. Penney

Employees at J. C. Penney rate their Perk and Benefits Score a 52/100, with HR and Admin as the two departments that rate their experience the highest.

/ 100

Kohl's

Employees at Kohl's rate their Perk and Benefits Score a /100, with Finance and Design as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 7%

J. C. Penney51
Kohl's

Professional Development Score at J. C. Penney vs Kohl's

/ 100

J. C. Penney

Employees at J. C. Penney rate their Professional Development Score a 47/100, with Sales as the department that rate their experience the highest.

/ 100

Kohl's

Employees at Kohl's rate their Professional Development Score a /100, with Engineering and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner by 14%

J. C. Penney46
Kohl's

Leadership Culture Ratings vs Kohl's

J. C. Penney rates % lower than Kohl's on Leadership Culture Ratings vs Kohl's Ratings based on looking at 4127 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "How would you rate your executive team?".

J. C. Penney
Kohl's63

Compensation Culture Ratings vs Kohl's

J. C. Penney rates % lower than Kohl's on Compensation Culture Ratings vs Kohl's Ratings based on looking at 2995 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

J. C. Penney48
Kohl's

Team Culture Ratings vs Kohl's

J. C. Penney rates % lower than Kohl's on Team Culture Ratings vs Kohl's Ratings based on looking at 2750 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

J. C. Penney68
Kohl's

Environment Culture Ratings vs Kohl's

J. C. Penney rates % lower than Kohl's on Environment Culture Ratings vs Kohl's Ratings based on looking at 2714 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "Does someone you work with closely, make you want to quit your job?".

J. C. Penney70
Kohl's

Sentiment Culture Ratings vs Kohl's

J. C. Penney rates % lower than Kohl's on Sentiment Culture Ratings vs Kohl's Ratings based on looking at 3332 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

J. C. Penney
Kohl's63