Dillard's

EMPLOYEE PARTICIPANTS: 1548

TOTAL RATINGS: 12923

Ross Stores Claimed Company

EMPLOYEE PARTICIPANTS: 1600

TOTAL RATINGS: 12544

Dillard's vs Ross Stores

Compare Dillard's versus Ross Stores for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1548 employees and customers of Dillard's and 1600 employees and customers of Ross Stores.

Dillard's

Dillard's's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Dillard's. Their current market cap is $1.41B.

Ross Stores

Ross Stores's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Ross Stores. Their current market cap is $35.03B.

3.2/5

Product Quality

3.4/5

3/5

Pricing

3.5/5

3/5

Customer Service

3.2/5

-10

NPS Score

39%	Promoters
12%	Passive
49%	Detractors

NPS Score

47%	Promoters
15%	Passive
38%	Detractors

Net Promoter Score
Winner by 19

See how Dillard's compares to its competitors

Burlington Industries

Working at Dillard's vs Working at Ross Stores

52 / 100

CEO Rating

Barbara Rentler

59 / 100

CEO Rating
Winner by 7%

Dillard's

Dillard's doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Ross Stores

Employees at Ross Stores rate their CEO, Barbara Rentler, 59/100. This score is 7% higher than the scores of Dillard's' CEO, William Dillard II. Employees in the Product and Sales departments rate Barbara Rentler the highest.

CEO Score 52

CEO Score

CEO Score 59

Overall Culture 52

Overall Culture

Overall Culture 62

-48

eNPS

-25

Gender Score 54

Gender Score

Gender Score 63

Diversity Score 55

Diversity Score

Diversity Score 64

Perk And Benefits 52

Perk And Benefits

Perk And Benefits 51

Professional Dev. 40

Professional Dev.

Professional Dev. 60

Overall Culture at Dillard's vs Ross Stores

/ 100

Dillard's

Employees at Dillard's rate their Overall Culture a 52/100, with Marketing and Design as the two departments that rate their experience the highest.

/ 100

Ross Stores

Employees at Ross Stores rate their Overall Culture a /100, with Sales and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 10%

Dillard's52
Ross Stores62

Employee Net Promoter Score at Dillard's vs Ross Stores

-48

eNPS

Dillard's

246 Promoters 19%

171 Passives 14%

839 Detractors 67%

-25

eNPS

Ross Stores

361 Promoters 29%

217 Passives 17%

680 Detractors 54%

Employee Net Promoter Score
Winner by %

Dillard's-48
Ross Stores-26

Gender Score at Dillard's vs Ross Stores

/ 100

Dillard's

Employees at Dillard's rate their Gender Score a 54/100, with Operations and Marketing as the two departments that rate their experience the highest.

/ 100

Ross Stores

Employees at Ross Stores rate their Gender Score a /100, with Product and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 9%

Dillard's54
Ross Stores

Diversity Score at Dillard's vs Ross Stores

/ 100

Dillard's

Employees at Dillard's rate their Diversity Score a 55/100, with Marketing and Design as the two departments that rate their experience the highest.

/ 100

Ross Stores

Employees at Ross Stores rate their Diversity Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 9%

Dillard's55
Ross Stores

Perk and Benefits Score at Dillard's vs Ross Stores

/ 100

Dillard's

Employees at Dillard's rate their Perk and Benefits Score a 52/100, with Marketing and Customer Success as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

/ 100

Ross Stores

Employees at Ross Stores rate their Perk and Benefits Score a /100, with Product and Customer Support as the two departments that rate their experience the highest.

Dillard's
Ross Stores51

Professional Development Score at Dillard's vs Ross Stores

/ 100

Dillard's

Employees at Dillard's rate their Professional Development Score a 40/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Ross Stores

Employees at Ross Stores rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 20%

Dillard's39
Ross Stores

Leadership Culture Ratings vs Ross Stores

Dillard's rates % lower than Ross Stores on Leadership Culture Ratings vs Ross Stores Ratings based on looking at 5629 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Does your manager seem to care about you as a person?".

Dillard's48
Ross Stores60

Compensation Culture Ratings vs Ross Stores

Dillard's

56 / 100

Compensation Culture Ratings vs Ross Stores
Winner by 6%

Ross Stores

50 / 100

Dillard's rates % higher than Ross Stores on Compensation Culture Ratings vs Ross Stores Ratings based on looking at 3837 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Do you believe you're paid fairly?".

Dillard's
Ross Stores50

Team Culture Ratings vs Ross Stores

Dillard's rates % lower than Ross Stores on Team Culture Ratings vs Ross Stores Ratings based on looking at 3356 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Does Your Boss Hurt Your Company Culture?".

Dillard's
Ross Stores66

Environment Culture Ratings vs Ross Stores

Dillard's rates % lower than Ross Stores on Environment Culture Ratings vs Ross Stores Ratings based on looking at 3140 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "Is your work environment positive or negative?".

Dillard's57
Ross Stores

Sentiment Culture Ratings vs Ross Stores

Dillard's rates % lower than Ross Stores on Sentiment Culture Ratings vs Ross Stores Ratings based on looking at 4975 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What makes you most happy at work?".

Dillard's52
Ross Stores60