Dillard's

EMPLOYEE PARTICIPANTS: 1538

TOTAL RATINGS: 12811

Macy's Claimed Company

EMPLOYEE PARTICIPANTS: 2587

TOTAL RATINGS: 25092

Dillard's vs Macy's

Compare Dillard's versus Macy's for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1538 employees and customers of Dillard's and 2587 employees and customers of Macy's.

Dillard's

Dillard's's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Dillard's. Their current market cap is $1.41B.

Macy's

Macy's's brand is ranked #254 in the list of Global Top 1000 Brands, as rated by customers of Macy's. Their current market cap is $4.88B.

3.2/5

Product Quality

3.1/5

3/5

Pricing

3.1/5

3/5

Customer Service

2.9/5

-8

NPS Score

40%	Promoters
12%	Passive
48%	Detractors

Net Promoter Score
Winner by 3

-11

NPS Score

38%	Promoters
13%	Passive
49%	Detractors

See how Dillard's compares to its competitors

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Working at Dillard's vs Working at Macy's

52 / 100

CEO Rating

Jeff Gennette

62 / 100

CEO Rating
Winner by 10%

Dillard's

Dillard's doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Macy's

Employees at Macy's rate their CEO, Jeff Gennette, 62/100. This score is 10% higher than the scores of Dillard's' CEO, William Dillard II. Employees in the Finance and HR departments rate Jeff Gennette the highest.

CEO Score 52

CEO Score

CEO Score 62

Overall Culture 52

Overall Culture

Overall Culture 62

-47

eNPS

-18

Gender Score 54

Gender Score

Gender Score 63

Diversity Score 55

Diversity Score

Diversity Score 61

Perk And Benefits 52

Perk And Benefits

Perk And Benefits 54

Professional Dev. 40

Professional Dev.

Professional Dev. 54

Overall Culture at Dillard's vs Macy's

/ 100

Dillard's

Employees at Dillard's rate their Overall Culture a 52/100, with Marketing and Design as the two departments that rate their experience the highest.

/ 100

Macy's

Employees at Macy's rate their Overall Culture a /100, with Admin and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 10%

Dillard's52
Macy's

Employee Net Promoter Score at Dillard's vs Macy's

-47

eNPS

Dillard's

245 Promoters 20%

168 Passives 13%

834 Detractors 67%

-18

eNPS

Macy's

647 Promoters 32%

372 Passives 18%

1033 Detractors 50%

Employee Net Promoter Score
Winner by %

Dillard's-48
Macy's

Gender Score at Dillard's vs Macy's

/ 100

Dillard's

Employees at Dillard's rate their Gender Score a 54/100, with Operations and Marketing as the two departments that rate their experience the highest.

/ 100

Macy's

Employees at Macy's rate their Gender Score a /100, with Engineering and Admin as the two departments that rate their experience the highest.

Gender Score
Winner by 9%

Dillard's54
Macy's

Diversity Score at Dillard's vs Macy's

/ 100

Dillard's

Employees at Dillard's rate their Diversity Score a 55/100, with Marketing and Design as the two departments that rate their experience the highest.

/ 100

Macy's

Employees at Macy's rate their Diversity Score a /100, with Finance and Product as the two departments that rate their experience the highest.

Diversity Score
Winner by 6%

Dillard's55
Macy's

Perk and Benefits Score at Dillard's vs Macy's

/ 100

Dillard's

Employees at Dillard's rate their Perk and Benefits Score a 52/100, with Marketing and Customer Success as the two departments that rate their experience the highest.

/ 100

Macy's

Employees at Macy's rate their Perk and Benefits Score a /100, with Business Development and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

Dillard's52
Macy's

Professional Development Score at Dillard's vs Macy's

/ 100

Dillard's

Employees at Dillard's rate their Professional Development Score a 40/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Macy's

Employees at Macy's rate their Professional Development Score a /100, with IT and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 14%

Dillard's39
Macy's

Leadership Culture Ratings vs Macy's

Dillard's rates % lower than Macy's on Leadership Culture Ratings vs Macy's Ratings based on looking at 8411 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Does your manager seem to care about you as a person?".

Dillard's48
Macy's

Compensation Culture Ratings vs Macy's

Dillard's

56 / 100

Compensation Culture Ratings vs Macy's
Winner by 4%

Macy's

52 / 100

Dillard's rates % higher than Macy's on Compensation Culture Ratings vs Macy's Ratings based on looking at 5815 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "How often do you get a raise?".

Dillard's56
Macy's

Team Culture Ratings vs Macy's

Dillard's rates % lower than Macy's on Team Culture Ratings vs Macy's Ratings based on looking at 5220 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

Dillard's56
Macy's

Environment Culture Ratings vs Macy's

Dillard's rates % lower than Macy's on Environment Culture Ratings vs Macy's Ratings based on looking at 4983 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "Is your work environment positive or negative?".

Dillard's57
Macy's

Sentiment Culture Ratings vs Macy's

Dillard's rates % lower than Macy's on Sentiment Culture Ratings vs Macy's Ratings based on looking at 6921 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What would you most like to see improved at your company?".

Dillard's52
Macy's