Dillard's

EMPLOYEE PARTICIPANTS: 1518

TOTAL RATINGS: 12661

Macy's Claimed Company

EMPLOYEE PARTICIPANTS: 2576

TOTAL RATINGS: 25046

Dillard's vs Macy's

Compare Dillard's versus Macy's for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1518 employees and customers of Dillard's and 2576 employees and customers of Macy's.

Dillard's

Dillard's's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Dillard's. Their current market cap is $1.41B.

Macy's

Macy's's brand is ranked #254 in the list of Global Top 1000 Brands, as rated by customers of Macy's. Their current market cap is $4.88B.

3.2/5

Product Quality

3.1/5

3/5

Pricing

3.1/5

3/5

Customer Service

2.9/5

-8

NPS Score

40%	Promoters
12%	Passive
48%	Detractors

Net Promoter Score
Winner by 3

-11

NPS Score

38%	Promoters
13%	Passive
49%	Detractors

See how Dillard's compares to its competitors

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Working at Dillard's vs Working at Macy's

52 / 100

CEO Rating

Jeff Gennette

62 / 100

CEO Rating
Winner by 10%

Dillard's

Dillard's doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Macy's

Employees at Macy's rate their CEO, Jeff Gennette, 62/100. This score is 10% higher than the scores of Dillard's' CEO, William Dillard II. Employees in the Finance and HR departments rate Jeff Gennette the highest.

CEO Score 52

CEO Score

CEO Score 62

Overall Culture 52

Overall Culture

Overall Culture 62

-48

eNPS

-19

Gender Score 54

Gender Score

Gender Score 63

Diversity Score 56

Diversity Score

Diversity Score 61

Perk And Benefits 52

Perk And Benefits

Perk And Benefits 54

Professional Dev. 40

Professional Dev.

Professional Dev. 54

Overall Culture at Dillard's vs Macy's

/ 100

Dillard's

Employees at Dillard's rate their Overall Culture a 52/100, with Marketing and Design as the two departments that rate their experience the highest.

/ 100

Macy's

Employees at Macy's rate their Overall Culture a /100, with Admin and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 10%

Dillard's52
Macy's62

Employee Net Promoter Score at Dillard's vs Macy's

-48

eNPS

Dillard's

240 Promoters 19%

166 Passives 14%

826 Detractors 67%

-19

eNPS

Macy's

643 Promoters 31%

372 Passives 19%

1031 Detractors 50%

Employee Net Promoter Score
Winner by %

Dillard's-48
Macy's-19

Gender Score at Dillard's vs Macy's

/ 100

Dillard's

Employees at Dillard's rate their Gender Score a 54/100, with Operations and Marketing as the two departments that rate their experience the highest.

/ 100

Macy's

Employees at Macy's rate their Gender Score a /100, with Engineering and Admin as the two departments that rate their experience the highest.

Gender Score
Winner by 9%

Dillard's
Macy's63

Diversity Score at Dillard's vs Macy's

/ 100

Dillard's

Employees at Dillard's rate their Diversity Score a 56/100, with Marketing and Design as the two departments that rate their experience the highest.

/ 100

Macy's

Employees at Macy's rate their Diversity Score a /100, with Finance and Product as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

Dillard's
Macy's61

Perk and Benefits Score at Dillard's vs Macy's

/ 100

Dillard's

Employees at Dillard's rate their Perk and Benefits Score a 52/100, with Marketing and Customer Success as the two departments that rate their experience the highest.

/ 100

Macy's

Employees at Macy's rate their Perk and Benefits Score a /100, with Business Development and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

Dillard's52
Macy's54

Professional Development Score at Dillard's vs Macy's

/ 100

Dillard's

Employees at Dillard's rate their Professional Development Score a 40/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Macy's

Employees at Macy's rate their Professional Development Score a /100, with IT and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 14%

Dillard's39
Macy's54

Leadership Culture Ratings vs Macy's

Dillard's rates % lower than Macy's on Leadership Culture Ratings vs Macy's Ratings based on looking at 8369 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Dillard's48
Macy's61

Compensation Culture Ratings vs Macy's

Dillard's

56 / 100

Compensation Culture Ratings vs Macy's
Winner by 4%

Macy's

52 / 100

Dillard's rates % higher than Macy's on Compensation Culture Ratings vs Macy's Ratings based on looking at 5786 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Does your company give annual bonuses?".

Dillard's56
Macy's52

Team Culture Ratings vs Macy's

Dillard's rates % lower than Macy's on Team Culture Ratings vs Macy's Ratings based on looking at 5199 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What are some of the best things about your team?".

Dillard's55
Macy's67

Environment Culture Ratings vs Macy's

Dillard's rates % lower than Macy's on Environment Culture Ratings vs Macy's Ratings based on looking at 4967 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Is your work environment positive or negative?".

Dillard's57
Macy's69

Sentiment Culture Ratings vs Macy's

Dillard's rates % lower than Macy's on Sentiment Culture Ratings vs Macy's Ratings based on looking at 6881 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What's going wrong and how can it be improved?".

Dillard's52
Macy's62