Costco

EMPLOYEE PARTICIPANTS: 2491

TOTAL RATINGS: 23760

Crate and Barrel Claimed Company

EMPLOYEE PARTICIPANTS: 250

TOTAL RATINGS: 2301

Costco vs Crate and Barrel

Compare Costco versus Crate and Barrel for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 2491 employees and customers of Costco and 250 employees and customers of Crate and Barrel.

Costco

Costco's brand is ranked #1 in the list of Global Top 100 Brands, as rated by customers of Costco. Their current market cap is $157.15B.

Crate and Barrel

Crate and Barrel's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Crate and Barrel.

4.3/5

Product Quality

3/5

4.1/5

Pricing

2.7/5

4.2/5

Customer Service

2.5/5

NPS Score

68%	Promoters
14%	Passive
18%	Detractors

Net Promoter Score
Winner by 73

-23

NPS Score

30%	Promoters
17%	Passive
53%	Detractors

See how Costco compares to its competitors

See how Crate and Barrel compares to its competitors

Amazon

Container Store

Williams-Sonoma

Working at Costco vs Working at Crate and Barrel

79 / 100

CEO Rating
Winner by 31%

Janet Hayes

48 / 100

CEO Rating

Costco

Costco doesn't have enough ratings to calculate the Team Culture Ratings.

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Crate and Barrel

Employees at Crate and Barrel rate their CEO, Janet Hayes, 48/100. This score is 31% lower than the scores of Costco's CEO, W. Craig Jelinek. Employees in the Sales and Operations departments rate Janet Hayes the highest.

CEO Score 79

CEO Score

CEO Score 48

Overall Culture 78

Overall Culture

Overall Culture 53

eNPS

-45

Gender Score 84

Gender Score

Gender Score 53

Diversity Score 83

Diversity Score

Diversity Score 56

Perk And Benefits 90

Perk And Benefits

Perk And Benefits 47

Professional Dev. 59

Professional Dev.

Professional Dev. 60

Overall Culture at Costco vs Crate and Barrel

/ 100

Costco

Employees at Costco rate their Overall Culture a 78/100, with Communications and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 25%

/ 100

Crate and Barrel

Employees at Crate and Barrel rate their Overall Culture a /100, with Marketing and Design as the two departments that rate their experience the highest.

Costco78
Crate and Barrel

Employee Net Promoter Score at Costco vs Crate and Barrel

eNPS

Costco

1110 Promoters 55%

320 Passives 16%

572 Detractors 29%

Employee Net Promoter Score
Winner by 71%

-45

eNPS

Crate and Barrel

40 Promoters 20%

29 Passives 15%

128 Detractors 65%

Costco26
Crate and Barrel

Gender Score at Costco vs Crate and Barrel

/ 100

Costco

Employees at Costco rate their Gender Score a 84/100, with Design and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 31%

/ 100

Crate and Barrel

Employees at Crate and Barrel rate their Gender Score a /100, with Design and Sales as the two departments that rate their experience the highest.

Costco84
Crate and Barrel

Diversity Score at Costco vs Crate and Barrel

/ 100

Costco

Employees at Costco rate their Diversity Score a 83/100, with Communications and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 27%

/ 100

Crate and Barrel

Employees at Crate and Barrel rate their Diversity Score a /100, with Sales and Design as the two departments that rate their experience the highest.

Costco83
Crate and Barrel

Perk and Benefits Score at Costco vs Crate and Barrel

/ 100

Costco

Employees at Costco rate their Perk and Benefits Score a 90/100, with Finance and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 43%

/ 100

Crate and Barrel

Employees at Crate and Barrel rate their Perk and Benefits Score a /100, with Design and Sales as the two departments that rate their experience the highest.

Costco90
Crate and Barrel

Professional Development Score at Costco vs Crate and Barrel

/ 100

Costco

Employees at Costco rate their Professional Development Score a 59/100, with Marketing and Customer Support as the two departments that rate their experience the highest.

/ 100

Crate and Barrel

Employees at Crate and Barrel rate their Professional Development Score a /100.

Professional Development Score
Winner by 1%

Costco59
Crate and Barrel

Leadership Culture Ratings vs Crate and Barrel

Costco

75 / 100

Leadership Culture Ratings vs Crate and Barrel
Winner by 25%

Crate and Barrel

50 / 100

Costco rates % higher than Crate and Barrel on Leadership Culture Ratings vs Crate and Barrel Ratings based on looking at 5643 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "Are your company's goals clear, and are you invested in them?".

Costco75
Crate and Barrel

Compensation Culture Ratings vs Crate and Barrel

Costco

87 / 100

Compensation Culture Ratings vs Crate and Barrel
Winner by 44%

Crate and Barrel

43 / 100

Costco rates % higher than Crate and Barrel on Compensation Culture Ratings vs Crate and Barrel Ratings based on looking at 4146 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "How often do you get a raise?".

Costco88
Crate and Barrel

Team Culture Ratings vs Crate and Barrel

Costco

77 / 100

Team Culture Ratings vs Crate and Barrel
Winner by 18%

Crate and Barrel

59 / 100

Costco rates % higher than Crate and Barrel on Team Culture Ratings vs Crate and Barrel Ratings based on looking at 3837 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Does Your Boss Hurt Your Company Culture?".

Costco77
Crate and Barrel

Environment Culture Ratings vs Crate and Barrel

Costco

79 / 100

Environment Culture Ratings vs Crate and Barrel
Winner by 14%

Crate and Barrel

65 / 100

Costco rates % higher than Crate and Barrel on Environment Culture Ratings vs Crate and Barrel Ratings based on looking at 3716 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Does someone you work with closely, make you want to quit your job?".

Costco79
Crate and Barrel

Sentiment Culture Ratings vs Crate and Barrel

Costco

78 / 100

Sentiment Culture Ratings vs Crate and Barrel
Winner by 26%

Crate and Barrel

52 / 100

Costco rates % higher than Crate and Barrel on Sentiment Culture Ratings vs Crate and Barrel Ratings based on looking at 4965 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How confident are you about the future success of your company?".

Costco78
Crate and Barrel