Costco

EMPLOYEE PARTICIPANTS: 2557

TOTAL RATINGS: 24279

Crate and Barrel Claimed Company

EMPLOYEE PARTICIPANTS: 264

TOTAL RATINGS: 2448

Costco vs Crate and Barrel

Compare Costco versus Crate and Barrel for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 2557 employees and customers of Costco and 264 employees and customers of Crate and Barrel.

Costco

Costco's brand is ranked #1 in the list of Global Top 100 Brands, as rated by customers of Costco. Their current market cap is $157.15B.

Crate and Barrel

Crate and Barrel's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Crate and Barrel.

4.3/5

Product Quality

2.9/5

4.1/5

Pricing

2.7/5

4.2/5

Customer Service

2.5/5

NPS Score

68%	Promoters
14%	Passive
18%	Detractors

Net Promoter Score
Winner by 74

-24

NPS Score

30%	Promoters
16%	Passive
54%	Detractors

See how Costco compares to its competitors

See how Crate and Barrel compares to its competitors

Amazon

Container Store

Williams-Sonoma

Working at Costco vs Working at Crate and Barrel

79 / 100

CEO Rating
Winner by 31%

Janet Hayes

48 / 100

CEO Rating

Costco

Costco doesn't have enough ratings to calculate the Team Culture Ratings.

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Crate and Barrel

Employees at Crate and Barrel rate their CEO, Janet Hayes, 48/100. This score is 31% lower than the scores of Costco's CEO, W. Craig Jelinek. Employees in the Sales and Operations departments rate Janet Hayes the highest.

CEO Score 79

CEO Score

CEO Score 48

Overall Culture 77

Overall Culture

Overall Culture 53

eNPS

-45

Gender Score 84

Gender Score

Gender Score 52

Diversity Score 83

Diversity Score

Diversity Score 56

Perk And Benefits 90

Perk And Benefits

Perk And Benefits 45

Professional Dev. 57

Professional Dev.

Professional Dev. 47

Overall Culture at Costco vs Crate and Barrel

/ 100

Costco

Employees at Costco rate their Overall Culture a 77/100, with Communications and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 24%

/ 100

Crate and Barrel

Employees at Crate and Barrel rate their Overall Culture a /100, with Marketing and Design as the two departments that rate their experience the highest.

Costco77
Crate and Barrel

Employee Net Promoter Score at Costco vs Crate and Barrel

eNPS

Costco

1138 Promoters 55%

326 Passives 16%

590 Detractors 29%

Employee Net Promoter Score
Winner by 71%

-45

eNPS

Crate and Barrel

42 Promoters 20%

30 Passives 15%

135 Detractors 65%

Costco26
Crate and Barrel

Gender Score at Costco vs Crate and Barrel

/ 100

Costco

Employees at Costco rate their Gender Score a 84/100, with Design and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 32%

/ 100

Crate and Barrel

Employees at Crate and Barrel rate their Gender Score a /100, with Design and Sales as the two departments that rate their experience the highest.

Costco84
Crate and Barrel

Diversity Score at Costco vs Crate and Barrel

/ 100

Costco

Employees at Costco rate their Diversity Score a 83/100, with Communications and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 27%

/ 100

Crate and Barrel

Employees at Crate and Barrel rate their Diversity Score a /100, with Sales and Design as the two departments that rate their experience the highest.

Costco83
Crate and Barrel

Perk and Benefits Score at Costco vs Crate and Barrel

/ 100

Costco

Employees at Costco rate their Perk and Benefits Score a 90/100, with Finance and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 45%

/ 100

Crate and Barrel

Employees at Crate and Barrel rate their Perk and Benefits Score a /100, with Design and Sales as the two departments that rate their experience the highest.

Costco90
Crate and Barrel44

Professional Development Score at Costco vs Crate and Barrel

/ 100

Costco

Employees at Costco rate their Professional Development Score a 57/100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 10%

/ 100

Crate and Barrel

Employees at Crate and Barrel rate their Professional Development Score a /100.

Costco57
Crate and Barrel

Leadership Culture Ratings vs Crate and Barrel

Costco

75 / 100

Leadership Culture Ratings vs Crate and Barrel
Winner by 26%

Crate and Barrel

49 / 100

Costco rates % higher than Crate and Barrel on Leadership Culture Ratings vs Crate and Barrel Ratings based on looking at 5785 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "Are your company's goals clear, and are you invested in them?".

Costco75
Crate and Barrel

Compensation Culture Ratings vs Crate and Barrel

Costco

87 / 100

Compensation Culture Ratings vs Crate and Barrel
Winner by 44%

Crate and Barrel

43 / 100

Costco rates % higher than Crate and Barrel on Compensation Culture Ratings vs Crate and Barrel Ratings based on looking at 4230 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Costco87
Crate and Barrel42

Team Culture Ratings vs Crate and Barrel

Costco

77 / 100

Team Culture Ratings vs Crate and Barrel
Winner by 19%

Crate and Barrel

58 / 100

Costco rates % higher than Crate and Barrel on Team Culture Ratings vs Crate and Barrel Ratings based on looking at 3909 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

Costco77
Crate and Barrel58

Environment Culture Ratings vs Crate and Barrel

Costco

78 / 100

Environment Culture Ratings vs Crate and Barrel
Winner by 14%

Crate and Barrel

64 / 100

Costco rates % higher than Crate and Barrel on Environment Culture Ratings vs Crate and Barrel Ratings based on looking at 3770 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What % of the time are you bored at work?".

Costco78
Crate and Barrel

Sentiment Culture Ratings vs Crate and Barrel

Costco

77 / 100

Sentiment Culture Ratings vs Crate and Barrel
Winner by 25%

Crate and Barrel

52 / 100

Costco rates % higher than Crate and Barrel on Sentiment Culture Ratings vs Crate and Barrel Ratings based on looking at 5076 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What do you like best about your company?".

Costco77
Crate and Barrel