Costco

EMPLOYEE PARTICIPANTS: 2536

TOTAL RATINGS: 24095

Crate and Barrel Claimed Company

EMPLOYEE PARTICIPANTS: 260

TOTAL RATINGS: 2433

Costco vs Crate and Barrel

Compare Costco versus Crate and Barrel for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 2536 employees and customers of Costco and 260 employees and customers of Crate and Barrel.

Costco

Costco's brand is ranked #1 in the list of Global Top 100 Brands, as rated by customers of Costco. Their current market cap is $157.15B.

Crate and Barrel

Crate and Barrel's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Crate and Barrel.

4.3/5

Product Quality

3/5

4.1/5

Pricing

2.7/5

4.2/5

Customer Service

2.6/5

NPS Score

68%	Promoters
14%	Passive
18%	Detractors

Net Promoter Score
Winner by 73

-23

NPS Score

30%	Promoters
17%	Passive
53%	Detractors

See how Costco compares to its competitors

See how Crate and Barrel compares to its competitors

Amazon

Container Store

Williams-Sonoma

Working at Costco vs Working at Crate and Barrel

79 / 100

CEO Rating
Winner by 32%

Janet Hayes

47 / 100

CEO Rating

Costco

Costco doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Crate and Barrel

Employees at Crate and Barrel rate their CEO, Janet Hayes, 47/100. This score is 32% lower than the scores of Costco's CEO, W. Craig Jelinek. Employees in the Sales and Operations departments rate Janet Hayes the highest.

CEO Score 79

CEO Score

CEO Score 47

Overall Culture 77

Overall Culture

Overall Culture 53

eNPS

-47

Gender Score 84

Gender Score

Gender Score 53

Diversity Score 83

Diversity Score

Diversity Score 56

Perk And Benefits 90

Perk And Benefits

Perk And Benefits 45

Professional Dev. 56

Professional Dev.

Professional Dev. 47

Overall Culture at Costco vs Crate and Barrel

/ 100

Costco

Employees at Costco rate their Overall Culture a 77/100, with Communications and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 24%

/ 100

Crate and Barrel

Employees at Crate and Barrel rate their Overall Culture a /100, with Marketing and Design as the two departments that rate their experience the highest.

Costco77
Crate and Barrel

Employee Net Promoter Score at Costco vs Crate and Barrel

eNPS

Costco

1132 Promoters 55%

324 Passives 16%

585 Detractors 29%

Employee Net Promoter Score
Winner by 73%

-47

eNPS

Crate and Barrel

40 Promoters 19%

30 Passives 15%

135 Detractors 66%

Costco26
Crate and Barrel

Gender Score at Costco vs Crate and Barrel

/ 100

Costco

Employees at Costco rate their Gender Score a 84/100, with Design and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 31%

/ 100

Crate and Barrel

Employees at Crate and Barrel rate their Gender Score a /100, with Design and Sales as the two departments that rate their experience the highest.

Costco84
Crate and Barrel

Diversity Score at Costco vs Crate and Barrel

/ 100

Costco

Employees at Costco rate their Diversity Score a 83/100, with Communications and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 27%

/ 100

Crate and Barrel

Employees at Crate and Barrel rate their Diversity Score a /100, with Sales and Design as the two departments that rate their experience the highest.

Costco83
Crate and Barrel

Perk and Benefits Score at Costco vs Crate and Barrel

/ 100

Costco

Employees at Costco rate their Perk and Benefits Score a 90/100, with Finance and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 45%

/ 100

Crate and Barrel

Employees at Crate and Barrel rate their Perk and Benefits Score a /100, with Design and Sales as the two departments that rate their experience the highest.

Costco90
Crate and Barrel

Professional Development Score at Costco vs Crate and Barrel

/ 100

Costco

Employees at Costco rate their Professional Development Score a 56/100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 9%

/ 100

Crate and Barrel

Employees at Crate and Barrel rate their Professional Development Score a /100.

Costco56
Crate and Barrel

Leadership Culture Ratings vs Crate and Barrel

Costco

75 / 100

Leadership Culture Ratings vs Crate and Barrel
Winner by 26%

Crate and Barrel

49 / 100

Costco rates % higher than Crate and Barrel on Leadership Culture Ratings vs Crate and Barrel Ratings based on looking at 5746 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "What does the leadership team need to get better at?".

Costco75
Crate and Barrel

Compensation Culture Ratings vs Crate and Barrel

Costco

87 / 100

Compensation Culture Ratings vs Crate and Barrel
Winner by 44%

Crate and Barrel

43 / 100

Costco rates % higher than Crate and Barrel on Compensation Culture Ratings vs Crate and Barrel Ratings based on looking at 4206 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your stock/equity compensation?".

Costco87
Crate and Barrel

Team Culture Ratings vs Crate and Barrel

Costco

77 / 100

Team Culture Ratings vs Crate and Barrel
Winner by 19%

Crate and Barrel

58 / 100

Costco rates % higher than Crate and Barrel on Team Culture Ratings vs Crate and Barrel Ratings based on looking at 3888 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate the quality of your coworkers?".

Costco77
Crate and Barrel

Environment Culture Ratings vs Crate and Barrel

Costco

79 / 100

Environment Culture Ratings vs Crate and Barrel
Winner by 15%

Crate and Barrel

64 / 100

Costco rates % higher than Crate and Barrel on Environment Culture Ratings vs Crate and Barrel Ratings based on looking at 3752 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Is your work environment positive or negative?".

Costco79
Crate and Barrel

Sentiment Culture Ratings vs Crate and Barrel

Costco

77 / 100

Sentiment Culture Ratings vs Crate and Barrel
Winner by 25%

Crate and Barrel

52 / 100

Costco rates % higher than Crate and Barrel on Sentiment Culture Ratings vs Crate and Barrel Ratings based on looking at 5041 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How confident are you about the future success of your company?".

Costco77
Crate and Barrel