Bank of America Competitors | Comparably
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Bank of America Competitors

Bank of America competitors include Rabobank, Ally Financial Inc., BBVA, Wells Fargo and HSBC. Bank of America ranks 2nd in Gender Score on Comparably vs its competitors. See below how Bank of America compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
6th
Gender Rank
2nd
Diversity Rank
4th
Product Quality
4th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

See Bank of America Culture vs Competitors:

Bank of America Competitors
RankCompanyScore
1Rabobank78
2Ally Financial Inc.75
3BBVA74
4Wells Fargo70
5Bank of America68
6HSBC68

Bank of America Competitors at a Glance

Product Quality Score Comparison

Bank of America Ranks 4th in Product Quality Score

157 Customers rate Bank of America's Product Quality Score a 3.5/5, which ranks it 4th against its competitors, below Rabobank.

  1. 1st
    BBVA
    3.9 / 5
  2. 2nd
    HSBC
    3.6 / 5
  3. 3rd
    Rabobank
    3.6 / 5
  4. 4th
    Bank of America
    3.5 / 5
  5. 5th
    Wells Fargo
    3.4 / 5
  6. 6th
    Ally Financial Inc.
    2.1 / 5
Product Quality Score Comparison
RankCompany Score
1BBVA78
2HSBC73
3Rabobank72
4Bank of America71
5Wells Fargo68
6Ally Financial Inc.43
NPS Comparison

Bank of America Ranks 5th in Net Promoter Score

184 Customers rate Bank of America's Net Promoter Score a 2, which ranks it 5th against its competitors, below Wells Fargo. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Bank of America to a friend?”.

  1. 1st
    BBVA
    37
  2. 2nd
    Rabobank
    25
  3. 3rd
    HSBC
    8
  4. 4th
    Wells Fargo
    7
  5. 5th
    Bank of America
    2
  6. 6th
    Ally Financial Inc.
    -40
NPS Comparison
RankCompany Score
1BBVA37
2Rabobank25
3HSBC8
4Wells Fargo7
5Bank of America2
6Ally Financial Inc.-40
Pricing Score Comparison

Bank of America Ranks 5th in Pricing Score

137 Customers rate Bank of America's Pricing Score a 3.3/5, which ranks it 5th against its competitors, below Wells Fargo.

  1. 1st
    BBVA
    4.1 / 5
  2. 2nd
    Rabobank
    3.7 / 5
  3. 3rd
    HSBC
    3.5 / 5
  4. 4th
    Wells Fargo
    3.4 / 5
  5. 5th
    Bank of America
    3.3 / 5
  6. 6th
    Ally Financial Inc.
    2.2 / 5
Pricing Score Comparison
RankCompany Score
1BBVA82
2Rabobank75
3HSBC71
4Wells Fargo68
5Bank of America66
6Ally Financial Inc.45
Customer Service Comparison

Bank of America Ranks 5th in Customer Service

124 Customers rate Bank of America's Customer Service a 3.4/5, which ranks it 5th against its competitors, below Wells Fargo.

  1. 1st
    BBVA
    4 / 5
  2. 2nd
    Rabobank
    3.6 / 5
  3. 3rd
    HSBC
    3.6 / 5
  4. 4th
    Wells Fargo
    3.5 / 5
  5. 5th
    Bank of America
    3.4 / 5
  6. 6th
    Ally Financial Inc.
    2.1 / 5
Customer Service Comparison
RankCompany Score
1BBVA80
2Rabobank73
3HSBC72
4Wells Fargo71
5Bank of America68
6Ally Financial Inc.43
Overall Culture Score Comparison

Bank of America Ranks 5th in Overall Culture Score

734 Employees rate Bank of America's Overall Culture a 68/100, which ranks it 5th against its competitors, below Wells Fargo. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Rabobank
    78 / 100
  2. 2nd
    Ally Financial Inc.
    75 / 100
  3. 3rd
    BBVA
    74 / 100
  4. 4th
    Wells Fargo
    70 / 100
  5. 5th
    Bank of America
    68 / 100
  6. 6th
    HSBC
    68 / 100
Overall Culture Score Comparison
RankCompany Score
1Rabobank78
2Ally Financial Inc.75
3BBVA74
4Wells Fargo70
5Bank of America68
6HSBC68
eNPS Comparison

Bank of America Ranks 6th in Employee Net Promoter Score

583 Employees rate Bank of America's Employee Net Promoter Score a 3, which ranks it 6th against its competitors, below Wells Fargo. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Bank of America to a friend?”.

  1. 1st
    Rabobank
    39
  2. 2nd
    Ally Financial Inc.
    31
  3. 3rd
    BBVA
    26
  4. 4th
    HSBC
    6
  5. 5th
    Wells Fargo
    5
  6. 6th
    Bank of America
    3
eNPS Comparison
RankCompany eNPS
1Rabobank39
2Ally Financial Inc.31
3BBVA26
4HSBC6
5Wells Fargo5
6Bank of America3
Gender Score Comparison

Bank of America Ranks 2nd in Gender Score

233 Employees rate Bank of America's Gender Score a 70/100, which ranks it 2nd against its competitors, below Ally Financial Inc.. The Gender Score tracks how positively women rate their experience at Bank of America.

  1. 1st
    Ally Financial Inc.
    78 / 100
  2. 2nd
    Bank of America
    70 / 100
  3. 3rd
    BBVA
    70 / 100
  4. 4th
    Wells Fargo
    69 / 100
  5. 5th
    HSBC
    58 / 100
Gender Score Comparison
RankCompany Score
1Ally Financial Inc.78
2Bank of America70
3BBVA70
4Wells Fargo69
5HSBC58
Diversity Score Comparison

Bank of America Ranks 4th in Diversity Score

270 Employees rate Bank of America's Diversity Score a 67/100, which ranks it 4th against its competitors, below Rabobank. The Diversity Score tracks how positively diverse employees rate their experience at Bank of America.

  1. 1st
    BBVA
    78 / 100
  2. 2nd
    Ally Financial Inc.
    73 / 100
  3. 3rd
    Rabobank
    70 / 100
  4. 4th
    Bank of America
    67 / 100
  5. 5th
    Wells Fargo
    66 / 100
  6. 6th
    HSBC
    62 / 100
Diversity Score Comparison
RankCompany Score
1BBVA78
2Ally Financial Inc.73
3Rabobank70
4Bank of America67
5Wells Fargo66
6HSBC62
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