ADP Leadership Employee Reviews
What do you like best about the leadership team?
The Team has a vision, and we are aware of the roadmap to achieve that.
Review from Operations Dept · Posted 5 hours ago
THEY PROVIDED ALL THE RESOURCES NEEDED AND NOT JUST CARE ABOUT WORK BUT PERSONAL ASPECT AS WELL
Posted a day ago
Communicating with their associates and getting in touch
Posted 3 days ago
The leadership team as clear vision of what are they expecting from the business and from the associates, which empowers associates to work towards the goal
Review from Customer Support Dept · Posted 10 days ago
clear communication and employees are heard!
Review from Customer Support Dept · Posted 14 days ago
Understanding Every Associate/Team Needs and implementing policies like Holiday Calendars and other infrastructure needs.
Posted 15 days ago
They are so nice and welcoming.
Posted 15 days ago
MARKET CENTRIC AND BUSINESS DRIVEN AGILITY VS INTERNAL PROCESS FOCUS
Review from Sales Dept · Posted 16 days ago
A transpar?
Review from Admin Dept · Posted 23 days ago
My direct leadership is excellent; inclusive, informative, a dedicated leader.
Review from Customer Support Dept · Posted 24 days ago
They make you feel supported and like you matter.
Posted 24 days ago
Very human. Always lead with empathy and positive leadership.
Review from Sales Dept · Posted 24 days ago
The leadership is always open to feedback and listening to associates.
Review from Operations Dept · Posted 25 days ago
Communicating the actions and results of the company
Posted 25 days ago
They hold round table meetings with lower level staff.
Posted a month ago
engaging, and are open to suggestions
The team has a clear vision for everyone.
Their clear vision, support growth, foster collaboration, and lead with empathy, creating an environment where employees feel valued, heard, and empowered to succeed and innovate, rather than just manage. Strong leaders provide direction, model positive behavior, and help teams overcome challenges.
They see the human side
She CARES for her team
Review from Customer Support Dept
What does the leadership team need to get better at?
Leaders are supposed to provide a vision for the future that employees can get behind and attempt some sort of roadmap towards that goal. This shouldn't be tied to KPIs or goals for profitability, which is always the focus during calls, standups and meetings.
Stop pushing AI down the throat of everyone.
Review from Engineering Dept
listening not to only the associates but the clients
Review from Customer Support Dept
Look for talent everywhere again. Newest PRS were taught payroll at ADP? No prior payroll knowledge? How is that better than hiring knowledgable staff. Remotely if no talent in cities. When positions aren't filled hybrid open to remote staff for transfers.
Review from Operations Dept
Generating a vision for the company and providing leadership beyond financial goals.
To be objective when it comes to the promotion and not to have preferences for the country they represent.
There should be decision making based on associate feedback and input. Actions are not being taken on rather severe issues raised.
Review from Operations Dept
get to know better our problems and duties
Review from HR Dept
Undervaluing the work of collegues in East Germany in comparison to collegues in West Germany
Review from Communications Dept
there is lot of favoritism in ADP and all the awards and rewards are given those employees who manager likes though they are way worse at doing thier day-to-day work
Review from IT Dept
communication & transparency - more legitimate focus on the people and less on the dividends
Communicating in a way that builds trust.
Stop asking us to manipulate stats to give 'sea of green' dashboard. Its uncomfortable & creating stats that mean nothing as they are fake. I am a strong believer in the power that statistics have & how useful they can be but what we are being asked to do by our Service Dir makes a mockery of it all
Get to know my duties and my problems better
Review from HR Dept
transparency in their communication to the company
Review from Operations Dept
We've already lost many of the people who joined when I did and some that joined before/after I did. During larger scale meetings the messaging is the same. We are at X percent for Y. We need to be at Z so keep pushing. No vision. No incentive. No details (at least most the time).
Review from Operations Dept
Talk to the people at associate level at least once in a year and understand their views on improvements, ideas, innovation, and value creation. Conduct staff meetings and one on ones.
Review from IT Dept
Leadership believes spouting numbers and statistics at the employees and then saying we did well or need to do better is motivation. We have several touchpoints with higher ups each quarter and it feels like the company leadership is dead in the water. ADP is floating on regular EEs hard work.
Review from Operations Dept
valuing people that do not want to be managers
Review from Customer Success Dept
communication and transparency as well as being more cutting edge
Review from Operations Dept