ADP Outlook Employee Reviews

Successful delivery of client system

Posted a day ago

Being supported and recognized for hard work

Review from Customer Support Dept · Posted a day ago

AI and getting to work on this new technology and learning so many new things with my projects and teams.

Review from IT Dept · Posted a day ago

I love being able to help others and interact with my team. Feel like I make a difference

Review from Customer Support Dept · Posted a day ago

Having time and support to learn and develop my hard skills, getting along with everyone from my team.

Review from Engineering Dept · Posted a day ago

Relationship building makes me most happy at work

Review from Customer Success Dept · Posted 2 days ago

I like knowing that the work I do will benefit our clients. There is a sense of accomplishment when I complete my day's work. I also am given the opportunity to identify areas of opportunity to make the process run better.

Review from Operations Dept · Posted 2 days ago

My leader is absolutely fantastic and that is so important!

Review from HR Dept · Posted 2 days ago

Knowing that i can drive my leader CRAZY :-)

Posted 2 days ago

the benefit of having everything I need at my desk and when the day is going well executed as planned

Review from Operations Dept · Posted 2 days ago

Seeing my team be successful.

Posted 2 days ago

Resources and Client help when needed

Posted 2 days ago

the flexibility and the understanding of it all that we have families

Posted 2 days ago

My coworkers make me the happiest. I truly love the people I get to work with.

Posted 2 days ago

When I help get issues resolved.

Review from Product Dept · Posted 2 days ago

goals and achievements and future technologies been introduced

Review from Operations Dept · Posted 2 days ago

Getting to work with smart people to solve challenging problems

Review from Marketing Dept · Posted 2 days ago

Strategizing with our clients on their benefits offering

Posted 2 days ago

solving hard problems, making clear progress and getting good feedback about my work

Review from IT Dept · Posted 2 days ago

talking with my coworkers, making clients happy

Posted 2 days ago

Lots of sales issues.Ct receive too much sales marketing & they hate it. ADP leaders aren't open to learning. There's a reason or excuse for every suggestion. This is pervasive.I've experience this in interactions with multiple different departments and at multiple different leadership levels.

Review from Operations Dept · Posted a day ago

Lately it got too chaotic and I feel I get too much pressure and I am involved in too many projects. There are too many changes in projects and they are made on the fly.

Review from Operations Dept · Posted 2 days ago

Need more payroll knowledge on the front line and being able to explain things to clients instead of just doing what client says.

Review from Operations Dept · Posted 2 days ago

Nothing on ADP's end, I take ownership of that.

Review from Executive Dept · Posted 2 days ago

Colleagues create a toxic environment

Posted 2 days ago

At times there is gap between effort and recognition and some workflows feel overlay complex. Streamlining processes and ensuring contributions are consistently acknowledged wold improve both morale and productivity

Review from Engineering Dept

more structure would be nice

Need more talented people who don't just ride status-quo. Less red-tape. Empower teams do more things themselves. Going from idea to Production. ADP's risk aversion makes it lag behind competition

Review from Engineering Dept

Providing WFH will be better for some employees who are willing to do WFH

Review from IT Dept

I used to be excited but not anymore. company culture is no fun anymore

Review from Engineering Dept

Treat all employees equally. Regardless of race, colour, location. Stop higher ppl that have zero payroll knowledge.

I think we've always struggling to maintain enough reps to give clients the most time and attention that they honestly expect from us. Burn out becomes very real and hard because with experience, you feel pushed to take on more.

See my previous statement about leadership and a vision for the company.

People surrounding me and their drive.

Review from Engineering Dept

ADP can value tenured employees way more. In sales, its a a turn and burn operation. Everyone just feels like a number and it doesn't make tenured folks such as myself feel valued.

Review from Sales Dept

there is no support between departments

Review from Customer Support Dept

Stop babysitting us by making some required to report to an office while others are not. We worked independently from home for over 3yrs and being forced to go back to an office for some while it doesn't apply to everyone seems extremely unfair.

the company is looking forward the investor more than the associates and that's not good. Money should be re-invested in the company to retain skilled people and do team building more than increasing the stock value. Actions like forced migration to the cloud is not understandable.

Review from Engineering Dept

Investment on the region. We are too underestimated, and with incredible untapped potential. And that frustrates me.

Review from Sales Dept

The tools the company purchased to process payroll are often either not aligned with our partners/vendors, very manual (risky and laborious) or extremely inefficient. I cannot see what the Celergo environment looked like when it first rolled out but even now inefficiency is obvious.

The culture and team environment.

Review from Sales Dept

Easy to do

Review from Design Dept

Nothing comes to mind at this time.

Review from Sales Dept

Salaries are low in parts of the country where it is expensive to live.

Review from HR Dept

More opportunities to move up

Wish it was more challenging

Review from Design Dept