ADP Employee Reviews
Out of 14906 ADP employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping ADP improve their work culture. The Legal team, with 98% positive reviews, reports the best experience at ADP compared to all other departments at the company. The Finance team offered the most constructive feedback, with 17% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from IT Dept · Posted a day ago
I have worked here for 27 years which says it all! LOVE IT HERE!
Review from Marketing Dept · Posted 2 days ago
It's a great company to work for if you want many benefits and room for growth
Review from HR Dept · Posted 2 days ago
Review from Operations Dept · Posted 2 days ago
What do you like best about the leadership team?
the effort they made trying to connect with associates via coffee chats
Review from IT Dept · Posted a day ago
Diversity in leadership to support our business.
Review from Marketing Dept · Posted 2 days ago
Communication is very clear and timely
Review from HR Dept · Posted 2 days ago
Skills and way od leadership.
Review from Operations Dept · Posted 2 days ago
They show empathy when called upon They are focussed on associates i.e., support, growth, learning They are smart and intelligent They are resilient individuals They carry a balanced view on all matters
Review from Legal Dept · Posted 2 days ago
What does the leadership team need to get better at?
Managing and making sure were taken care of by assuring we have the tools to do our job. Stop making drastic changes to teams that does not benefit the employees or the company.
Review from Operations Dept · Posted 7 days ago
Consider how there is no local office in provinces. EE's were hired remote, not aware there could be a time for no movement. Just felt like a slap across the face when change made. I am a hard working remote EE that prides my work. Sucks I would have to switch companies now for new roles.
Review from Operations Dept · Posted 7 days ago
Talking with the "little" guy before imposing decisions from the top down.
Review from IT Dept · Posted 7 days ago
1. Communication 2. Setting Golas and progress 3. Providng opportunities for employees to grow 4. Training opportunities and engagement in Industry conferences relevant to job
Review from Product Dept
Communication, recognizing the work and paying for what they deserve
Review from Engineering Dept
What is the best part about your compensation package?
Stock exchange program, health and dental, option to open HSA Account
Review from IT Dept · Posted a day ago
Student loan program as it really helps!
Review from Marketing Dept · Posted 2 days ago
Group legal and car insurance has saved me so much money!
Review from HR Dept · Posted 2 days ago
ADP's pension contribution is somewhat of a hidden benefit, but over time it becomes one of the most valuable advantages the company offers.
Review from Operations Dept · Posted 2 days ago
Contributions to medical aid Contributions to pension fund savings
Review from Legal Dept · Posted 2 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
I am performing the work of a senior manager and director on a fairly regular basis, but at a manager pay grade.
Posted 5 days ago
Other opportunities for projects and leaders learning about what I think my strengths/skills are and how I could use those to benefit the org.
Review from Operations Dept · Posted 6 days ago
The compensation is very low for all the responsibilities and projects we have. The national State average for the position I have has a big gap from what ADP is paying to what it the average for the state. It is almost a $40K difference! Please consider higher pay and bonus for us.
Review from IT Dept · Posted 6 days ago
I wish compensation was a little bit more. I think a bump more than jus the cost of living increase would be good. It is just really hard in life right now with the cost of everything going up and I work 3 jobs to make ends meet. I think retention of employees would increase with a slight bump for
Review from Customer Support Dept · Posted 6 days ago
while every year the earnings of the company are declared high, bonus in the last year was low
Review from Operations Dept · Posted 6 days ago
What are some of the best things about your team?
Everyone is willing to work together
Review from IT Dept · Posted a day ago
They are dedicated to always look for improvements.
Review from Marketing Dept · Posted 2 days ago
They are inclusive, always willing to help, and make work fun!
Review from HR Dept · Posted 2 days ago
Great group of people I can talk to like a friends.
Review from Operations Dept · Posted 2 days ago
A team of knowledgeable and experienced individuals A team of personable individuals who appreciate people Varied and diverse individuals with a common workplace goal
Review from Legal Dept · Posted 2 days ago
What do your coworkers need to improve and how could you work together better?
More payroll experience coming into ADP instead of learning it in ADP and taking clients.
Review from Operations Dept · Posted 7 days ago
Do their own job and not worry about others. Go the extra mile to get the task completed
Posted 7 days ago
multiple agents are lacking training and causes us to educate them on their own processes
Posted 7 days ago
I interact as much as I want to
Posted 7 days ago
there is a lack of responsiveness most of the time and lack of accountability. Does not seem as though the same standards are held across all teams
Posted 7 days ago
What is most positive about the culture and environment at your company?
Company culture is fairly welcoming.
Review from IT Dept · Posted a day ago
Inclusiveness of our work environment
Review from Marketing Dept · Posted 2 days ago
There is always something going on, groups and events to get involved in, and fun giveaways
Review from HR Dept · Posted 2 days ago
ADP really cares of people.
Review from Operations Dept · Posted 2 days ago
A diverse and varied group of people with different backgrounds and experiences focussed on a singular workplace goal i.e. making ADP a great company for our customers and a great place to work at.
Review from Legal Dept · Posted 2 days ago
What needs to change to make the company culture better?
There is room to improve transparency in decision make and better recognize employee contributions. More consistent communication and clearer growth paths would help improve overall culture
Review from Engineering Dept
Empower teams. Less Ivory Tower GSO. GSO rarely sends notifications and NEVER seeks input from teams on what makes sense for security vs productivity.
Review from Engineering Dept
Better filtering interviews by experienced staff, not experienced staff who are here since forever. Strict performance reviews, especially managers and tenured people.
Review from Engineering Dept
Lifts and cabs to be fixed and should add more employee benefits like food coupons
Review from Customer Support Dept
Follow through on company rules and make sure that all are complying.
What did you like most about the interview process?
Meeting my Sales Executive and Vice President.
Review from Sales Dept
It Was a Very carefull Interview process. Interviewers made me feel comfortable and confident during the process.
Review from Business Development Dept
Easy of being able to convey and connect with the people at ADP
Review from IT Dept
The recruiter was so nice and understanding, she saw me as a person
Review from Business Development Dept
Frequent touch points and transparency throughout the process
Review from Sales Dept
What would you improve about your company's interview process?
ADP lacks any sort of structured interview process. It's highly dependent on the team that's doing the interview. Hiring decisions are often made based on feeling and past experience. The result is an abundance of unqualified hires.
Review from IT Dept
Some of the people who do interviews just need more guidance and practice - particularly the ones who interview for entry level or just above entry level positions.
Review from Customer Support Dept
I would prefer more direct communication with the interviewers. I was tossed back and forth between the recruiter, another manager, and the interviewers to then show up on my first day being told "We were not expecting anyone."
Review from HR Dept
Way too slow. Recruitment needs to be closer to the business.
Review from Operations Dept
What makes you most happy at work?
Love my job. the people and the culture we promote!
Review from Marketing Dept · Posted 2 days ago
Creating fun and interactive training materials that helps associates or clients.
Review from HR Dept · Posted 2 days ago
Impacting results which can influence our clients.
Review from Operations Dept · Posted 2 days ago
The people, the opportunity to contribute, the experience of what ADP does both locally and globally.
Review from Legal Dept · Posted 2 days ago
Keeping busy; having work to do
Review from HR Dept · Posted 3 days ago
What's going wrong and how can it be improved?
High volume, inconsistent work/requirements, resourcing projects is challenging
Posted 5 days ago
Lots of sales issues.Ct receive too much sales marketing & they hate it. ADP leaders aren't open to learning. There's a reason or excuse for every suggestion. This is pervasive.I've experience this in interactions with multiple different departments and at multiple different leadership levels.
Review from Operations Dept · Posted 6 days ago
Lately it got too chaotic and I feel I get too much pressure and I am involved in too many projects. There are too many changes in projects and they are made on the fly.
Review from Operations Dept · Posted 6 days ago
Need more payroll knowledge on the front line and being able to explain things to clients instead of just doing what client says.
Review from Operations Dept · Posted 7 days ago
Nothing on ADP's end, I take ownership of that.
Review from Executive Dept · Posted 7 days ago
What do you like best about your company?
The culture and team environment.
Review from Sales Dept
Easy to do
Review from Design Dept
What would you most like to see improved at your company?
Nothing comes to mind at this time.
Review from Sales Dept
Salaries are low in parts of the country where it is expensive to live.
Review from HR Dept
More opportunities to move up
Wish it was more challenging
Review from Design Dept