AT&T Sales Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
I appreciate their transparency and open communication.
Review from Sales Dept
I like that the leadership team take time to speak with intern for leadership sessions.
Review from Sales Dept
Their coaching nature and their willingness to guide and teach others in a collaborative manner
Review from Sales Dept
very down to earth and driven towards building me with the company
Review from Sales Dept
My direct leader sees me as a person
Review from Sales Dept
What does the leadership team need to get better at?
caring about their employee's career
Review from Sales Dept
leadership doesn't care about customers they just want numbers
Review from Sales Dept
Communication and treating employees better. Employees especially management are treated like numbers, jobs threaten on calls, days off/pto are taken away often, work/life balance is terrible, often required to work on off days, condescending tones on calls.
Review from Sales Dept
Alinging the companies goals and the pay/ranking is the biggest thing. You want Upgrades and to protect the business but yet you still have new lines of service as the highest ranker. We shouldn't terminate employees for getting new lines either, we are coaches and should be coaching them.
Review from Sales Dept
Following through on commitments and not just promise to fix systems and not fix it because of funding.
Review from Sales Dept
What is the best part about your compensation package?
good benefits and employee perks
Review from Sales Dept
PTO & Volunteer hours allowing us to find a balance as well.
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discount on cell services. I would have TV if cheaper than others.
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the money currently is good
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Could make as much as I want
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Why do you feel undervalued and what would make you feel better about your compensation?
increase pay to stay aligned with the economy increase and inflation. Benefits are highly expensive; there are people in the US who don't pay a cent and receive full benefits.
Review from Sales Dept
RSC compensation is very close to management compensation but RSC have a better work/life balance. Leadership are not compensated enough for the added work and stress. Salary workers are often required to work overtime with no added pay
Review from Sales Dept
A lot of responsibility falls on technical overlay teams yet we are treated the same as individual contributors and not compensated for the experience and depth of knowledge that is possessed.
Review from Sales Dept
I've been with AT&T for over 10 years, it's just a bit disappointing that moving from Authorize to Cor, I would start from the beginning. So I start at a minimum wage wage. I would love to reconsider my compensation within the company
Review from Sales Dept
The cost of living has gone up, would like it to match the market average on an increase based on the cost of living by area.
Review from Sales Dept
What are some of the best things about your team?
the teamwork and culture we have.
Review from Sales Dept
always around to help out when needed
Review from Sales Dept
The best thing about my team is how inclusive they were. They included me in their work & team activities.
Review from Sales Dept
Their willingness to help you with your work and openness to show you what they are working on
Review from Sales Dept
my team is down to earth and dont do shaddy stuff
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Genuine collaboration! There is a major focus to be the right hand man or woman of our Director. By all means necessary
Review from Sales Dept
Working together as a team to achieve one goal and that's to all win.
Review from Sales Dept
We are too busy assisting clients that we find it hard to connect with each other
Review from Sales Dept
it feels like our management team in this store has goals to achieve and goals for development. It feels like the stores around us are just working not to get fired
Review from Sales Dept
What is most positive about the culture and environment at your company?
The challenges that my role brings and my leadership's ability to empower me to make the right decisions for the customer, company and the team.
Review from Sales Dept
Not sure there is anything positive anymore. Company doesn't care about loyalty.
Review from Sales Dept
The most positive thing about the culture & environment is that it is casual. The conversations have a level of professionalism but casual even including the envrionment.
Review from Sales Dept
The team dynamic amongst leadership and their teams
Review from Sales Dept
Culture at at&t can be a bit toxic
Review from Sales Dept
What needs to change to make the company culture better?
less couching. the ones we get now are just a wast of time. no one dose actual couching
Review from Sales Dept
Work with the goal of moving and helping someone who wants to move.Motivate one another push one another encourage one another.
Review from Sales Dept
Treat employees like people not sheep
Review from Sales Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The daily challenges and team culture.
Review from Sales Dept
Clearing my task by the end of each day
Review from Sales Dept
The company overall building amenities make me most happy at work. The company provides a good environment to work, eat & relax all in the same workday
Review from Sales Dept
Having meaningful work to come and do that makes an impact for the customers and the business
Review from Sales Dept
when everything goes according to plan and my reps are feeding off of my energy
Review from Sales Dept
What's going wrong and how can it be improved?
we handle more elations then sales. target, frys, AR and IHX do not do the right thing, COR has to clean it up.
Review from Sales Dept
Fair wages for leadership, PROVIDE A BETTER WORK/LIFE BALANCE, Stop threatening jobs on calls, condescending tones on calls/meetings, Provide better coaching for management (management make up numbers/coaching depending on how they are chewed out/pressured on calls) Lots of fraud due to pressure
Review from Sales Dept
The tools and resources are complex to support new and existing customers. Compensation is not fair for the work we are doing compared to other organizations.
Review from Sales Dept
Increase pay to previous levels. The CEO got a 22 million raise and att profits 1billon per month, yet the front line punks getting lower
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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