Michael Kors Sales Department Employee Reviews
Briefly describe your overall experience at your company
It is a nice experience and makes me feel proud about my work
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What do you like best about the leadership team?
Listen to feedback and actually take it!
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Everyone is nice helpful and fun to be around
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Always coaching and inspiring their teams
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The leadership teams tries to accommodate our needs but not all them gets addressed. I think as long as they are aware it we’ll get handled.
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The Texas city MK is best job I've had so far,
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What does the leadership team need to get better at?
Recruiting new people that are elevated and poised.
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Better paid for the back house stock team working hard labor in the back.
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Better communication from management to associates about goals, numbers, KPIs etc
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Getting rid of general passive aggressiveness/toxicity. Managing payroll more efficiently, doesn’t take 6 people to fix one thing on the salesfloor when everything else is done
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Communication and making a plan to follow up on any communicated issues.
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What is the best part about your compensation package?
Dependent additions are affordable but in network care can be hard to find for dental and vision in rural areas
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Free wardrobe plus hourly pay and bonuses
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Our commission structure varies based upon the role. We aim to ensure that our compensation and various benefits packages are competitive, fair, and meet industry standards.
Health insurance and dental insurance
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The best part is getting my wardrobe, even thought we haven't gotten any in about 2 or 3 months
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The ability to increase my bonus
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Why do you feel undervalued and what would make you feel better about your compensation?
Respect from my manager. Comminucation between assistant manager, it seems like we are in high school with the way the manager -Anthony Smith- handles everything. He doesnt think,and says inappropriate things.
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Paid back house stock more. We work hard!
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Been working there almost 3 years and due to minimum wage going up every year and raises that are practically nothing, new hires (people I have trained!) are making more than me.
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Definitely underpaid based off of my experience and resume alone.
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I'm expected to do things above and beyond my pay grade. A fair hourly compensation for my work
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What are some of the best things about your team?
Diverse and team driven environments promote stores to help one another out- great collaboration
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Everything except my manage Anthony Smith. He has said very hurtful things abd is always making fun of me and bullying me infront of my co-workers
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Everyone is nice and friendly and most are hard workers
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We are a family of sisters, we have each others backs on the sales floor and off. Drama is seldom and issue and support is always there if needed.
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Awesome leaders that coach onkyvthe best customer service skills
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What do your coworkers need to improve and how could you work together better?
Team work and helping putting all the go back, back where it belongs... don’t expect the back house to do everything for them.
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I wish my coworkers would stay. People are always getting fed up with management and leaving after only being there for a short time. I’ve made a lot of good friends working there but it’s sad because no one can handle management or the customer base at my mall so everyone quits.
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Leadership training to find the balance to lead team instead of just selling
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What is most positive about the culture and environment at your company?
Leadership and team members are always driven to support
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The friendliness and positive atmosphere
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Watch our career video for a look into our culture! https://www.youtube.com/watch?v=ImiMU1MziU4
Our store environment is positive but the corporate end isn't as positive. The store manager is all about spreading love to others and no negativity. We just genuinely love each other. But I have not felt the same with the company itself. I qualified for a bonus and they tried to deny me of it.
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The environment is good. We all try to keep our personal issues at bay but not everyday is perfect and it shouldn’t always be.
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We get all kinds of people and we love to help everyone, we try our best to communicate with our customers to give them the best that they want
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What needs to change to make the company culture better?
A conversation and a raise
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Happy employees create happy customers and happy customers generate sales, happy work environments need to be established
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Better attitude/ respect from supervisors
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management needs to be investigated and there should be more pop up visits from LP as well as the DM. When management is aware of visits they make necessary changes vs when we aren’t having a visit
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What did you like most about the interview process?
Speaking to different levels of upper management
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It was pretty laid back
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When being interviewed for a job here at Michael Kors, you can be asked a wide variety of questions. Be prepared to speak to your professional background, answer behavioral based questions, and give examples of past achievements.
We clicked and we had great conversation
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Willing to help us grown together.
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It was comfortable and conversation was very positive
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What would you improve about your company's interview process?
Make it simpler, a three stage process for working basically a minimum wage job? I know it’s “elevated” but come on
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What makes you most happy at work?
Sense of desire to improve someone’s day- encouragement to make others feel goo
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Meeting new clients to interact with
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Working with people who are just as excited as I am about finding the right item for them. My heart melts when I see the smile on a customers face after getting their favorite bag and wallet set.
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The overall environment is positive. And working with my coworkers
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Just the vibe and how I know my whole team has my back
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What's going wrong and how can it be improved?
Need to hire more people’s for the back house support... overwhelming with work by ourselves.
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The management needs to get a grip on what being a leader is for their team. It is not a dictatorship, running a store.
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They need to start paying their employees fairly especially when we make thousands of dollars every day and never see 1% of that it's ridiculous and uncalled. $10 an hour is what I make with maybe 15 hours a week no one can live off that not even someone in high school.
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Pay and needing a bigger team and payroll
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I remember being so happy to go to work everyday just the motivation of the commission and everything for the 1st time it wa as cool experience but then as a part time i was starting to notice it still wasn’t enough specially at minimum wage.. honestly commission barely had an effect..
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