Forever 21 Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
What do you like best about the leadership team?
They listen which I guess counts for something. There just isn't any follow through.
Review from Sales Dept
All my managers except my main manager are awesome
Review from Sales Dept
The amount of effort we give to the store.
Review from Sales Dept
Theyre very understanding except for the store manager
Review from Sales Dept
None no organization no strong training skills
Review from Sales Dept
What does the leadership team need to get better at?
Acting like adults and being mature.
Review from Sales Dept
They need to get better at good communication, at being more emphatic and honest with their team. They're usually always on their phone when you need them, even when they're close to the cash registers
Review from Sales Dept
Having Respect and good morals
Review from Sales Dept
Communicating, professionalism, scheduling and time management, hypocrisy, favoritism, and treating their employees better.
Review from Sales Dept
Communication, and our manager needs to keep confidential things confidential.
Review from Sales Dept
What is the best part about your compensation package?
The best in my opinion is the health insurance
Review from Sales Dept
overtime and bonus pay and other benefits
Review from Sales Dept
I get a good pay
Review from Sales Dept
love it. my company uses it effectively
Review from Sales Dept
well, I wish they would work on hours more for employees that really want them, but i guess thats why they locate us to other stores
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Better Pay and better more respectful management
Review from Sales Dept
I have several years of experience in customer service and make the same amount as an entry-level employee.
Review from Sales Dept
I'm a cashier and lately I've been doing visual's, stocks and house keeping task's while doing my cashier tasks. I don't mind helping sometimes but it's becoming a constant thing while I'm only paid 9.25hr
Review from Sales Dept
Fair pay for EACH employee based on skill level, a hiring paket that shows codes of conduct and dress code as well as help lines and DIRECT communication with corporate as possible
Review from Sales Dept
I don’t deal with customers alone, I have to work for my managers and carry their load as well. They’ve made the store such a toxic work environment and it took a toll on my mental hea
Review from Sales Dept
What are some of the best things about your team?
The sales associates have each others backs
Review from Sales Dept
Everyone is nice and we try to have fun and do our best.
Review from Sales Dept
The staff other than managers do there job efficiently at a good pace while also helping out other staff members when need be
Review from Sales Dept
They're funny they're helpful and their Fair
Review from Sales Dept
We get projects done. We work together and help eachother
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Stop gossiping and actually work.
Review from Sales Dept
It would be awesome if our company did meetings, but they don't. They need to work at good communication, at being more empathic and learning how to work as a team.
Review from Sales Dept
Its forever21, its where young adults get a start at something...
Review from Sales Dept
All the management in forever 21 282 needs to be evaluated and talk to they way they talk about people and treat them is crazy my first night doing inventory I remember all the manager and higher up were talking bad about every employee and it made me question what were they saying about me before
Review from Sales Dept
To be kind with each other and teach other new things, be more involved with other employees
Review from Sales Dept
What is most positive about the culture and environment at your company?
The regular sales associates and the customers
Review from Sales Dept
The most positive thing is that some of the coworkers sometimes bring snacks to cheer us up and motivate us, other than that there's not much to say
Review from Sales Dept
We stick with the people we feel comfortable with and try to just nod and smile when another employee is constantly insulting or rude
Review from Sales Dept
The friends I made and the other sales associates.
Review from Sales Dept
I love putting outfits together for my customers that may not be my job but sometimes they loved to ask me and I love doing it for them
Review from Sales Dept
What needs to change to make the company culture better?
Its toxic because of management.
Review from Sales Dept
A new manager who can be a manager
Review from Sales Dept
The whole management teams needs to be reevaluated and talked to
Review from Sales Dept
Employees need to valued. Offer commission/bonus for credit card applications. Guarantee hours. Some employees get ZERO hours one week and the next week they only work ONE day for 4 hours. They do not feel like they matter
Review from Sales Dept
Better management, better organization , better employees
Review from Sales Dept
What did you like most about the interview process?
Being asked more in depth questions
Review from Sales Dept
Very laidback and had a fun vibe
Review from Sales Dept
It was very dynamic and easygoing
Review from Sales Dept
They really didn't interview me I just called and asked about the job and they hired me right away
Review from Sales Dept
Easygoing attitude from the store manager and hired on the spot
Review from Sales Dept
What would you improve about your company's interview process?
fire the managers and have better positive ones that encorage their workers.
Review from Sales Dept
More communication and organization as well As meeting the current staff and being clued in as to how things are done at that particular store
Review from Sales Dept
Let you know the negatives of the job and actually sticking to store policy and ensuring employee safety.
Review from Sales Dept
They can try using a quiet place to take an interview more seriously
Review from Sales Dept
They are very easy going and boring
Review from Sales Dept
What makes you most happy at work?
Getting to interact with customers and always helping them with anything they need
Review from Sales Dept
At first it was the idea of working for Forever 21, now i dont feel comfortable there anymore
Review from Sales Dept
Doing what I like at my own pace while simultaneously working with other staff
Review from Sales Dept
Like I said before I love to put outfits together from bottom to top and Jewelry two shoes sometimes customers don't know what they want and I love to put the outfits together for them
Review from Sales Dept
Seeing my coworkers and doing projects
Review from Sales Dept
What's going wrong and how can it be improved?
The store never meets its goals and is always behind several thousand dollars.
Review from Sales Dept
Store needs more staff and better product
Review from Sales Dept
Customers just shop because theyre bored. Or want things for an event cheap.
Review from Sales Dept
Management, they will consistently make snide remarks towards employees that put them in a negative mood as well. Not only do we have poor leadership according to job description, but they’re socially and mentally drainin
Review from Sales Dept
Get the rid of the generic manager and the floor set one since they are rude and 90% of the time are on there phone and tell us we can't do our job correctly
Review from Sales Dept
What do you like best about your company?
There aren't any Outlook reviews of Forever 21 yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
All new managers that are actually interested in making the company better
Review from Sales Dept