Forever 21 Outlook Employee Reviews

When I get to work in the dressing room or processing

my coworkers (that's really the only thing that makes this job tolerable

Getting to interact with customers and always helping them with anything they need

Review from Sales Dept

Getting to setup the store for the customers

Interacting with coworkers and customers.

When I help the people with your clothes and shoes.

At the end of the day a sense of accomplishment, and knowing I made a difference.

seeing all the new product,engaging with customers

Customers being polite and respectful and fun to ineract with

Friends and customers around me

Review from Customer Success Dept

To be able to see the sme on peoples faces when they get the stuff they wanted.

Being able to interact with customers and helping them get what they need or are looking for.

Working together to get the latest fashions to everyone for a reasonable price.

Knowing my coworkers relate to me and its not merely myself. However, I will say that, this is not something we should all be experiencing. This is a toxic environment which explains why people quit, people are hired and rehired consistently.

I enjoy interacting with my customers

Getting the discount so i can get clothes. Talking to the NICE COWORKERS

At first it was the idea of working for Forever 21, now i dont feel comfortable there anymore

Review from Sales Dept

The customer's feedback of my work

Equality to all works and equal pay

Customers are polite, we care bout our customers and their health

How management is doing the hiring process,

The store never meets its goals and is always behind several thousand dollars.

Review from Sales Dept

The quality of the product is not the prive that theyre trying to sell it for, and the sizes are way too reduce.

New ownership and new management

Its hot, they dont do anything about our ac or when im working it doesnt exist. I have had a heat strok before and they asked if i could still work. They do not care about their employees unless they have a person relationship outside of work. They judge their customers too.

Store needs more staff and better product

Review from Sales Dept

Managers are not organized, employees are treated poorly, breaks are not taken when they should be, we are still hiring when we are low on payroll, cash wrap ends up taking everyone from the floor, workers arent trained properly making everyone's job twice as hard.

Too much confusion need more stability

Managers step over employees to make themselves feel better.

People are being bullied and some have quit because of it

Review from HR Dept

Management is whats wrong and two people should probably be evaluated

Prevent stealing from happening at all

If the company actually listened when employees spoke out about their manager. Instead they chose to ignore it.

Poor management. It could be improved by either getting rid of them or just training them how to properly do their jobs.

Management has lacked effective communication.

Customers just shop because theyre bored. Or want things for an event cheap.

Review from Sales Dept

Bad management and toxic employees

I quit the job to go back to school.

I explained it already they just have negative energy

The employees do nothing but hide in break rooms, managers hire without correct info in the system, & customers often leave unsatisfied

Actually talk to dtaff not just managers

Review from Customer Success Dept

All new managers that are actually interested in making the company better

Review from Sales Dept