Hot Topic Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
Review from Sales Dept
What do you like best about the leadership team?
They make me laugh when I'm having a bad day and always have my back.
Review from Sales Dept
theyre understanding and pushes you to be your best
Review from Sales Dept
My store manager was amazing. He was always there to listen and be helpful in any way he could. He was very understanding and always took the time to explain things that didn’t immediately make sense. He was always on top of things and definitely reasonably accommodatin
Review from Sales Dept
Managers were always super nice
Review from Sales Dept
I'm a KH at my store. I love all of our managers and we all get along really well and work well together.
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What does the leadership team need to get better at?
the district management team could be more involved an more attentive
Review from Sales Dept
Everything, my manager is terrible
Review from Sales Dept
they need to maintain an open and honest conversation with their employees, and actually provide feedback not just say "Work harder" and claim that your statements are just excuses.
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If you ask for someone to call you they should prioritize that. They don't. They view you as expendable and replaceable.
Review from Sales Dept
Not losing their temper, and being realistic
Review from Sales Dept
What is the best part about your compensation package?
40% off for me and my brother
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I have no complaints so far about my compensation package.
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Store discounts, hours, and flexibility
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Decent Health insurance for pretty cheap monthly
Review from Sales Dept
As of recently I haven’t been impre
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I want to be paid fairly and management doesnt care
Review from Sales Dept
I was an assistant manager, but I got paid less than Keyholder at Spencers. On top of that, it felt like every time I got a grasp on something the company wanted executed, they told me that the expectation had changed within a week and I don’t mean in regards to the weekly promotion change
Review from Sales Dept
I'm considered a manager and I make 8.50/hr. That is not a living wage. I cannot even pay my basic bills with that. We are not allotted enough hours for me to work enough to pay my bills. The amount they expect from us for so little pay is absolutely unacceptable.
Review from Sales Dept
Better pay and actually benefits not just discounts
Review from Sales Dept
I would feel better if I got a compensation.
Review from Sales Dept
What are some of the best things about your team?
When they go home at the end of the day
Review from Sales Dept
i love my co-workers, Hot Topic attracts a certain sort of person and those people are usually fantastic and loyal workers
Review from Sales Dept
they know how to communicate, and know how to teach
Review from Sales Dept
They’re all amazing, hardworking people. They have fun, compatible personalities and know how to do their job. Even when we’re all stressed about meeting expectations, we still could lighten the mood or just power through so we can all feel better by the end of the
Review from Sales Dept
We get along with each other, we are considerate of each other, and we communicate well.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Be more friendly and understanding
Review from Sales Dept
Togetherness, everybody's againsy each ofher due to the high stakes and competitiveness that we have to display if we want MORE HOURS.
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They could improve on social skills and basic compassion.
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Never had meetings in my store
Review from Sales Dept
Better communication, more overlapping schedules and more trust in the team.
Review from Sales Dept
What is most positive about the culture and environment at your company?
theres always a smile on someones face when they enter the store
Review from Sales Dept
The nice thing is the relaxed dress code and ability to express your individuality as long as it wasn’t taken too far. As long as you didn’t violate the basic dress code and you weren’t harming anyone, you could just be yourself. Wear your favorite hoodie, make puns and all
Review from Sales Dept
Everyone is supportive of each other. Everyone is very understanding and kind with each other.
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I love that I am able to both be myself and work in an environment where I can help customers with things that I am knowledgeable about and enjoy as well as try to learn what I can from my management team.
Review from Sales Dept
That they are very inclusive. Growing up my fashion style was a bit out there and hot topic was where I would go to feel normal.
Review from Sales Dept
What needs to change to make the company culture better?
Management team change needs to happen
Review from Sales Dept
Managers need to do the work themselves, instead of making the associates do all the work, then nominate managers for the commission or credit.
Review from Sales Dept
Management needs to change due to lack of leadership
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Support your stores! We are literally making the money for the company but we get treated and paid the worst.
Review from Sales Dept
they need to care about the people more
Review from Sales Dept
What did you like most about the interview process?
Man this was two years ago i dont remember
Review from Sales Dept
we did everything together, step by step, all questions were answered
Review from Sales Dept
The interview felt more like having a conversation and getting to know the SM and vice versa rather than an awkward job interview.
Review from Sales Dept
My boss wanted to get to know me as a person as well and my work ethic
Review from Sales Dept
It was very friendly and not very nervous making. I felt like I was being brought into a good environment.
Review from Sales Dept
What would you improve about your company's interview process?
Maybe more job experience because sales have fallen dramatically because of the people with lack of experience or lack of concern for their job.
Review from Sales Dept
They do 2 rounds of interviewing. 2 diferent managers interview you, asking many of the same questions. The interview process itself is rigid for what it is: only being paid minimum wage and only working 2 or 3 days a month.
Review from Sales Dept
drug tests should be required
Review from Sales Dept
What makes you most happy at work?
Seeing new items and helping people find what makes them happy
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the customers are fun, i love chatting everyone up
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when im in the zone and interacting with customers
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Going home at the end.
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My team and how we all support each other
Review from Sales Dept
What's going wrong and how can it be improved?
Customers say things are expensive and poorly managed
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I am overworked and underpaid. I got hired upon my college degree... to be paid 8.50 and hour.
Review from Sales Dept
I don't think there are enough words to describe what should change
Review from Sales Dept
Many customers are displeased with the website orders, as well as the lack of stock in our store. Many licenses aren't selling as well, and a higher demand for more fashion based clothes is repeatedly requested. Less spongebob, more Tripp.
Review from Sales Dept
Loyalty sign-ups shouldn't be graded, employees should not be asked to time themselves on each individual task. Regular employees should not have to fight for their jobs and hours after seasonal employees are brought on. Training could also be exponentially better.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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