Barnes & Noble Leadership Employee Reviews
What do you like best about the leadership team?
My managers treat us like people
Knowledgeable, fun, concerned about people.
Most seem to actually care
flexibility from two of my managers but not the third
Open and honest. He is willing to call you out on mistakes, but never puts you down.
Review from Sales Dept
They take the time to listen to my concerns and they go to bat for us.
Review from Sales Dept
they love the fact that they work in a book store and they're very knowledgeable especially on their specialty sections
Review from Sales Dept
everyone works together and keeps a good teamwork
Review from Sales Dept
They're real people with reasonable expectations. They don;t get mad or frustrated when you ask questions or don't understand something. They'd rather you ask questions and get it right the first time.
Review from Sales Dept
I like how much they care about the employees
Always willing to help or change a work day
Review from Customer Support Dept
for the most part, even though we are a big box store, we still feel fairly local
Review from Sales Dept
Teamwork & the fact we can help EACHOTHER
That they listen to the employees
Review from Customer Support Dept
very nurturing and helpful, with the entire team,.
Review from Sales Dept
It is very organized and values teamwork
Review from Sales Dept
Everyone is always sure to work just as hard as lower staff!
Review from Sales Dept
Their commitment to the success of the bookstore no matter what.
Review from Sales Dept
They understand that the base- level employees understand how to do their job, therefore they give us an appropriate amount of space.
Review from Sales Dept
Shift supervisors are very down to Earth and helpful. Any and all questions I have for them are answered in terms that are most helpful to me.
What does the leadership team need to get better at?
I am part of the leadership team and i cannot give clear direction or support to my team because priorities are always shifting or corporate lists everything as the top priority. So disorganized.
truly understanding the employees and working around their life outside of work
The Lgbtq+ tolerance and behavior
Being more nice and responsive
Review from Marketing Dept
The store manager is an incompetent child that wouldn’t know how to merchandise if his life depended on it. They fired anyone with any sort of experience and have never been able to bounce back from
Review from Sales Dept
Being honest and not blaming their faults on their employees. Also, not stealing from the store, not lying to Human Resources and overall not being terrible managers.
Review from Marketing Dept
Recognizing the merits of individual employees, rather than taking a one size fits all approach with their work.
Review from Customer Support Dept
They play favorites, have attitudes. Everyone should be treated the same.
Review from Customer Support Dept
They take advantage of part time workers. They often schedule them 30-40 hours every weeks, so you're basically working full time without the benefits that the full time workers receive.
Review from Sales Dept
Helping and inspiring employees to help customers
I just think that a lot of the executives on the leadership don't have any idea about what is going on at individual stores.
Review from Sales Dept
Leadership needs to get better at understanding life is unpredictable and not everything is in our control.
Review from Customer Support Dept
Placing value on the efforts of lower level team members. Employees who feel respect and appreciation exhibit a stronger will and desire to succeed and provide a productive and positive service for their employer.
Review from Sales Dept
Not scheduling part time employees for full time hours.
Review from Sales Dept
Communication and making sure booksellers finish their assigned tasks
Review from Sales Dept
Communication between leadership and employees
Review from Customer Support Dept
They do everything perfectly fine.
keep their personal life at home and stop bringing it into the work place
Review from Sales Dept
Communicating changes about the company with employees.
Review from Customer Support Dept
Listening to employees as we are on the front lines and give the most valuable feedback