72
out of 100
SEPHORA Claimed Company
A leader in prestige omni-retail, our mission at Sephora is to create a welcoming beauty shopping experience for all and inspire fearlessness in our community.
We operate over 2,700 stores in 35 countries worldwide, with an expanding base of over 500 stores across the Americas, and a world-class ecommerce site. Since opening our first US store in New York’s SoHo neighborhood in 1998, Sephora has been an industry-leading champion of diversity, inclusivity, and empowerment in the US, guided by our longstanding company values. read more
SEPHORA Competitors
SEPHORA competitors include Urban Decay Cosmetics, MAC Cosmetics, Nordstrom, Ulta Beauty and Macy's. SEPHORA ranks 1st in CEO Score on Comparably vs its competitors. See below how SEPHORA compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
1st
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd
See SEPHORA Culture vs Competitors:
SEPHORA Competitors at a Glance
CEO Ratings Comparison
SEPHORA's CEO Score Ranks 1st
401 Employees at SEPHORA rate Jean-Andre Rougeot a 72 out of 100, which ranks them 1st out of SEPHORA's competitors. Last rating was months ago.
- 2nd
Erik NordstromNordstrom68out of 1001076 Employees at Nordstrom rate Erik Nordstrom a 68 out of 100, which ranks them 2nd out of SEPHORA's competitors. Last rating was 23 days ago.
- 3rd
Tim WarnerUrban Decay Cosmetics66out of 1007 Employees at Urban Decay Cosmetics rate Tim Warner a 66 out of 100, which ranks them 3rd out of SEPHORA's competitors. Last rating was months ago.
- 4th
Fabrizio FredaMAC Cosmetics65out of 100337 Employees at MAC Cosmetics rate Fabrizio Freda a 65 out of 100, which ranks them 4th out of SEPHORA's competitors. Last rating was months ago.
- 5th
Dave KimbellUlta Beauty63out of 1001119 Employees at Ulta Beauty rate Dave Kimbell a 63 out of 100, which ranks them 5th out of SEPHORA's competitors. Last rating was a month ago.
- 6th
Jeff GennetteMacy's62out of 1001989 Employees at Macy's rate Jeff Gennette a 62 out of 100, which ranks them 6th out of SEPHORA's competitors. Last rating was 6 days ago.
Product Quality Score Comparison
SEPHORA Ranks 2nd in Product Quality Score
979 Customers rate SEPHORA's Product Quality Score a 4.1/5, which ranks it 2nd against its competitors, below MAC Cosmetics.
NPS Comparison
SEPHORA Ranks 2nd in Net Promoter Score
1143 Customers rate SEPHORA's Net Promoter Score a 35, which ranks it 2nd against its competitors, below Urban Decay Cosmetics. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend SEPHORA to a friend?”.
Pricing Score Comparison
SEPHORA Ranks 2nd in Pricing Score
839 Customers rate SEPHORA's Pricing Score a 3.8/5, which ranks it 2nd against its competitors, below MAC Cosmetics.
Customer Service Comparison
SEPHORA Ranks 2nd in Customer Service
795 Customers rate SEPHORA's Customer Service a 3.9/5, which ranks it 2nd against its competitors, below MAC Cosmetics.
Overall Culture Score Comparison
SEPHORA Ranks 2nd in Overall Culture Score
516 Employees rate SEPHORA's Overall Culture a 72/100, which ranks it 2nd against its competitors, below Urban Decay Cosmetics. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
SEPHORA Ranks 1st in Employee Net Promoter Score
419 Employees rate SEPHORA's Employee Net Promoter Score a 2, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at SEPHORA to a friend?”.
Gender Score Comparison
SEPHORA Ranks 1st in Gender Score
134 Employees rate SEPHORA's Gender Score a 75/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at SEPHORA.
Diversity Score Comparison
SEPHORA Ranks 1st in Diversity Score
85 Employees rate SEPHORA's Diversity Score a 73/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at SEPHORA.
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