SEPHORA Culture | Comparably
SEPHORA Claimed Company
A leader in prestige omni-retail, our mission at Sephora is to create a welcoming beauty shopping experience for all and inspire fearlessness in our community. We operate over 2,700 stores in 35 countries worldwide, with an expanding base of over 500 stores across the Americas, and a world-class ecommerce site. Since opening our first US store in New York’s SoHo neighborhood in 1998, Sephora has been an industry-leading champion of diversity, inclusivity, and empowerment in the US, guided by our longstanding company values. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
516
TOTAL
RATINGS
5347

SEPHORA Company Culture

SEPHORA Culture

This score is derived from employee ratings & reviews
4.1/5
SEPHORA's Overall Culture is rated B

Top Rated Culture Dimensions

SEPHORA CEO

Top 30%Top 30% of Similar Size Companies on Comparably
Jean-Andre Rougeot SEPHORA's CEO
Jean-Andre Rougeot
72 /100

Diversity at SEPHORA

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Diverse employees at SEPHORA have rated Office Culture, Retention, and Executive Team as the highest categories they have scored

Women at SEPHORA

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Women at SEPHORA have rated CEO Rating, Team, and Leadership as the highest categories they have scored

SEPHORA eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

2

SEPHORA employees are 2% more likely to recommend SEPHORA as a great place to work

40%Promoters
22%Passives
38%Detractors

Working at SEPHORA

Working at SEPHORA is rated highly by 516 employees, across various culture dimensions. SEPHORA employees are most satisfied about Office Culture, Environment, and Executive Team categories, putting SEPHORA’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in San Francisco. See below in detail how working at SEPHORA was rated by employees.

Overall Company Culture at SEPHORA

B

Overall Company Culture at SEPHORA is rated B

Last updated months ago

Top
25%

SEPHORA ranks in the Top 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 516 Employees

View Results
0
20
40
60
80
100
HR
84
HR84
Marketing
81
Marketing81
Operations
81
Operations81
Customer Support
78
Customer Support78
Design
77
Design77
Engineering
76
Engineering76
Retail
76
Retail76
Finance
72
Finance72
Sales
64
Sales64
Product
59
Product59

SEPHORA Employee Reviews

Out of 768 SEPHORA employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping SEPHORA improve their work culture.

80%
20%
Positive Reviews80%
Constructive Feedback20%

Positive Reviews From SEPHORA Employees

  • What do you like best about the leadership team?
    I like the enthusiasm, the trust, and the way they are real authentic people that I can have an open conversation with. I appreciate their candor and feedback.
  • What makes you most happy at work?
    The security it gives me. I am the primary earner in my family.
  • What is most positive about the culture and environment at your company?
    Eagerness to improve upon what we already do extremely well.

Constructive Feedback From SEPHORA Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Our benefits are extremely expensive. To insure my family costs me 12k a year. Other companies in the Bay Area pay 100% of their employees premiums. We get email after email about how well Sephora is doing, but we dont see any compensation related to that. Bonuses are taxed like crazy.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    My department is being closed but with all of the job requirements added over the past year, I believe we should have received at least $2-$3 more.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Ease of moving up to a higher position and more flexibility with hybrid work.

SEPHORA Company Information

SEPHORA Company Overview

A leader in prestige omni-retail, our mission at Sephora is to create a welcoming beauty shopping experience for all and inspire fearlessness in our community. We operate over 2,700 stores in 35 countries worldwide, with an expanding base of over 500 stores across the Americas, and a world-class ecommerce site. Since opening our first US store in New York’s SoHo neighborhood in 1998, Sephora has been an industry-leading champion of diversity, inclusivity, and empowerment in the US, guided by our longstanding company values.

SEPHORA was founded in 1969 and its current CEO is Jean-Andre Rougeot. Since its inception 57 years ago, SEPHORA has grown to 16000 employees.

SEPHORA Mission, Vision & Values

SEPHORA Mission Statement

Sephora believes in championing all beauty, living with courage, and standing fearlessly together to celebrate our differences. We will never stop building a community where diversity is expected, self-expression is honored, all are welcomed, and you are included.

SEPHORA Values

  • Teamwork
  • Respect
  • Passion
  • Innovation
  • Initiative
  • Expertise
  • Balance
Headquarter350 Mission St
San Francisco, CA 94105
United States of America
Websitewww.sephora.com
Founding Date1969
Tel1-877-737-4672
Company StatusPrivate
Jobswww.inside-sephora.com/en/usa/join-us
Social Sites
  • “Working at Sephora has given me a new way to express myself.” ???? We wish every day could be as amazing as a day in Beauty Advisor & Events Ambassador Angel's life!
  • Sephora frequently hosts "Play Days" – events where our corporate employees can interact with new product offerings and connect with other Sephora employees!
  • Your career deserves a bolder look. Reimagine your future with a career at Sephora.
  • We reflect on the number of volunteer hours, in-kind donations, and other ways Sephora and our employees gave back to 750+ communities and nonprofits across the US this year.
  • Sephora employees participate in a beach clean up with The Surfrider Foundation.
  • Sephora Scholar posing with her welcome box.
  • Sephora employees participating in a Best Buddies walk.

SEPHORA Employees

SEPHORA has 16000 employees. 516 employees at SEPHORA have reviewed SEPHORA across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 516 SEPHORA employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at SEPHORA are generally satisfied with their total compensation at SEPHORA, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at SEPHORA are generally satisfied with their team. 516 Participants grade the quality of their coworkers a B. The majority believe the meetings at SEPHORA are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at SEPHORA believe the environment at SEPHORA is positive. Most Participants believe the pace of work at SEPHORA is comfortably fast. About 72% of the employees at SEPHORA work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at SEPHORA are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
SEPHORA employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at SEPHORA report the work pace is comfortably fast
Work Pace
A Day in the Life
84% of SEPHORA employees look forward to interacting with their team every day
Coworkers
A Day in the Life
SEPHORA employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
71% of SEPHORA employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
SEPHORA employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
72% of SEPHORA employees call their work environment positive
Environment

Joining SEPHORA - Employee Onboarding

The prevailing opinion from employees about joining SEPHORA is that the company was unprepared on their first day. SEPHORA employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

SEPHORA KPIs and OKRs

Employees’ understanding of SEPHORA's KPIs and OKRs is essential for its success. Out of 66 SEPHORA employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 61 have said yes.

AnswerPercent
Yes92%
No8%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

SEPHORA CEO & Leadership

SEPHORA CEO - Jean-Andre Rougeot

Jean-Andre Rougeot SEPHORA's CEO
72 /100

SEPHORA’s CEO Jean-Andre Rougeot started in this role in 2019. Jean-Andre’s approval rate is just above average, putting Jean-Andre in the Top 30% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in San Francisco. Jean-Andre Rougeot is well regarded by employees for the Office Culture SEPHORA offers, and ranks among the Top 10% of CEOs by employees in that category. Jean-Andre is most liked by employees in the HR department and employees in the Marketing department. However, employees in the Product department have a slightly unfavorable view of the CEO. When compared to SEPHORA’s competitors, Jean-Andre Rougeot ranks just above Nordstrom’s CEO Erik Nordstrom. With Jean-Andre’s leadership, SEPHORA employee respondents are most happy about their Office Culture and Environment. Jean-Andre was rated slightly below average for Compensation.

SEPHORA Leadership

The SEPHORA Executive Team is rated a “B+” and led by CEO Jean-Andre Rougeot, SVP, Merchandising Artemis Patrick, and SVP Supply Chain Mike Racer

  • Jean-Andre Rougeot  CEO / President

    Jean-Andre Rougeot CEO / President

    Jean-Andre Rougeot serves as the CEO / President of SEPHORA.

  • Artemis Patrick SVP, Merchandising

    Artemis Patrick serves as the SVP, Merchandising of SEPHORA. Artemis started at SEPHORA in February of 2015. Artemis... read more

  • Mike Racer SVP Supply Chain

    Mike Racer serves as the SVP Supply Chain of SEPHORA. Mike started at SEPHORA in October of 2011. Mike currently resides... read more

  • Deborah Yeh SVP Marketing & Brand

    Deborah Yeh serves as the SVP Marketing & Brand of SEPHORA.

  • Carolyn Bojanowski SVP, GM eCommerce

    Carolyn Bojanowski serves as the SVP, GM eCommerce of SEPHORA.

  • Vlad Kuznetsov SVP, Chief Information Officer

    Vlad Kuznetsov serves as the SVP, Chief Information Officer of SEPHORA.

  • Sree Sreedhararaj Chief Technology Officer, Architecture, Product and User Experience

    Sree Sreedhararaj serves as the Chief Technology Officer, Architecture, Product and User Experience of SEPHORA.

  • Joan Willat Senior Vice President Store Experience and Business Operations

    Joan Willat serves as the Senior Vice President Store Experience and Business Operations of SEPHORA.

  • Corey Yribarren Chief People Officer

    Corey Yribarren serves as the Chief People Officer of SEPHORA.

SEPHORA Salaries

How much does SEPHORA pay?

How much do people at SEPHORA get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SEPHORA is $153,030, or $73 per hour, while the estimated median salary is $155,725, or $74 per hour.

At SEPHORA, the highest paid job is a Sales Manager at $294,906 annually and the lowest is an Office Manager at $59,813 annually. Average SEPHORA salaries by department include: Communications at $237,319, Product at $182,118, Finance at $117,861, and Legal at $147,753. Half of SEPHORA salaries are above $155,725.

240 employees at SEPHORA rank their Compensation in the Top 50% of similar sized companies in the US (based on 665 ratings) while 229 employees at SEPHORA rank their Perks And Benefits in the Top 35% of similar sized companies in the US (based on 290 ratings).

Salaries contributed from SEPHORA employees include job titles like Director of Engineering, Architect, Developer, and Project Manager- Tech. Comparably data has a total of 3 salary records from SEPHORA employees.

Last updated months ago.

1st Percentile
$90k
$90k1st Percentile
17th Percentile
$122k
$122k17th Percentile
33rd Percentile
$154k
$154k33rd Percentile
50th Percentile
$209k
$209k50th Percentile
67th Percentile
$256k
$256k67th Percentile
83rd Percentile
$307k
$307k83rd Percentile
100th Percentile
$318k
$318k100th Percentile
$153,030*
Average Compensation
$155,725*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

SEPHORA Salaries by City

SEPHORA Salaries by Department

Explore SEPHORA Salaries

Diversity & Inclusion at SEPHORA

Diverse employees at SEPHORA score the company 73/100 across various culture categories, placing SEPHORA in the Top 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at SEPHORA across various culture dimensions.

Ranked Culture the Highest

Women 86/100
Department - HR
Men 80/100
Tenure - Over 10 Years
Diverse Employees 90/100
Department - HR

Ranked Culture the Lowest

Women 64/100
Department - Product
Men N/A/100
Diverse Employees 54/100
Department - Product

SEPHORA Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement

Office Perks

  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

SEPHORA PTO

SEPHORA's PTO and Vacation policy typically gives 20-30 days off a year. SEPHORA's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time33%
Vacation Policy0%
Office Meals0%
401k Contribution34%
Childcare33%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo14%
$1500 - $2500/mo0%
$1000 -$1500/mo14%
$500 -$1000/mo43%
Less than $500/mo29%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

SEPHORA Careers

SEPHORA Jobs

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H1B Visa

In 2019, SEPHORA applied for 40 H1B visas. Of the work permits applied for, 83% were approved, 15% certified-withdrawn, and 3% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at SEPHORA unveil that one approved work permit application was withdrawn before the employee’s start date, and 6 were withdrawn by SEPHORA after the employee’s start date.

Work Permit Application Outcome

SEPHORA has a total of 16000 employees

40
Total Applied
  • 83% Granted (33 out of 40)
  • 0% Denied ( out of 40)
  • 3% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 40)
  • 15% Certified-Withdrawn Application was approved but later withdrawn by employer (6 out of 40)

This data was calculated using publicly sourced data from OFLC Performance Data

Let SEPHORA Know You Want To Work There

Overview of Candidates Interested in SEPHORA on Comparably

Candidates By Department

All Industries
36%
Product
23%
IT
9%
Legal
5%
Sales
5%
Other
23%

Candidates By Location

San Francisco
59%
New York City
9%
Los Angeles
9%
Boston
9%
Sacramento
5%
Other
9%

Frequently Asked Questions regarding SEPHORA

What is SEPHORA address?

SEPHORA location is at 350 Mission St

Who is the CEO of SEPHORA?

SEPHORA CEO is Jean-Andre Rougeot, their score by employees is 72

What is SEPHORA eNPS?

The eNPS for SEPHORA is 2

What is the salary for Director of Operations in SEPHORA?

Director of Operations average salary in the US is 216k

What are the salaries in the Legal in SEPHORA?

The average salaries for Legal in SEPHORA is 148k

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