SEPHORA Employee Reviews
Out of 768 SEPHORA employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping SEPHORA improve their work culture. The HR team, with 97% positive reviews, reports the best experience at SEPHORA compared to all other departments at the company. The Product team offered the most constructive feedback, with 43% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
diversity, caring about other things than just sales, fixing their favouritism
Get us some air. This is a billion dollar business why do we have to be feeling faint. It's a heat warning in the area and it's extra hot in there
Everything. They have no sensibilities
Review from Sales Dept
Building teams and leaders from within
Yes specially being a new store they need better team building skills
Why do you feel undervalued and what would make you feel better about your compensation?
Our benefits are extremely expensive. To insure my family costs me 12k a year. Other companies in the Bay Area pay 100% of their employees premiums. We get email after email about how well Sephora is doing, but we dont see any compensation related to that. Bonuses are taxed like crazy.
Review from Marketing Dept
My department is being closed but with all of the job requirements added over the past year, I believe we should have received at least $2-$3 more.
Ease of moving up to a higher position and more flexibility with hybrid work.
Review from Design Dept
I feel a little scope of improvement in my role according to the responsibilities given
Retail is in general underpaid. I believe Sephora is about 10 - 15% off the mark on pay. Health benefits are expensive and there are so manyother benefits that could be offered at full cost to the employee such as Allstate or lifelock identity insurance or umbrella policy coverage
What do your coworkers need to improve and how could you work together better?
Better training for company's that employees get a job in.
Make us feel happy at work in order for us to perform the best
Better knowledge in makeup /color matching
We all need to stand up together and face leadership and the way they manage. There is absolutely no work-life balance and the hours at my store are a joke.
So much entitlement Sephora created monsters if you complain you get your way
What needs to change to make the company culture better?
Air conditioners will make the job a job .Right now everyone is miserable. We walk around with towels around our neck to keep wiping sweat
Everything. They have to be fare with everybody
Review from Sales Dept
We need better leads, i can not stress this enough. The store director treats us like we are five year olds. The executive lead does not value our work life balance and shcedules us for either low hours or strange hours. The operations lead is a nightmare to work with, beauty lead withholds gratis.
Talk with the ones that are territorial focus them on team work building towards same results if they dont get aligned let them go
The Let me team needs to be trained On leader ship.
What would you improve about your company's interview process?
They need to show they care instead of telling us it cost too much to keep us cool when the temperature is 98 degrees outside and 104 in the warehouse
Have information that is correct and not just lie about the job position
Give me what i was promised. A rise for what i deserve.
Stop asking me why Sephora is a big company yet I want to leave.
Review from Product Dept
Be more thorough with your new hires, we are immediately send to the register with no help or assistance and if we mistake that they have not inform us about we are reprimand for information that weren’t talked to us
Review from Customer Support Dept
What's going wrong and how can it be improved?
Talkshit, bullying, managers are rude and they dont try to understand you
Review from Sales Dept
More training. Longer training period and trainer's that care about employees
The clients we have hate shopping st our location. Everyone i know gets uncomfortable shopping at our store. The leads need to get out. They make everyone uncomfortable.
BETTER MANAGERS CARING MANAGERS care about your freakin emoloyees man
Review from Sales Dept
They should stop being fake to their staffs
Review from Product Dept
What would you most like to see improved at your company?
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