SEPHORA Outlook Employee Reviews | Comparably
SEPHORA Claimed Company
A leader in prestige omni-retail, our mission at Sephora is to create a welcoming beauty shopping experience for all and inspire fearlessness in our community. We operate over 2,700 stores in 35 countries worldwide, with an expanding base of over 500 stores across the Americas, and a world-class ecommerce site. Since opening our first US store in New York’s SoHo neighborhood in 1998, Sephora has been an industry-leading champion of diversity, inclusivity, and empowerment in the US, guided by our longstanding company values. read more
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EMPLOYEE
PARTICIPANTS
516
TOTAL
RATINGS
5347

SEPHORA Outlook Employee Reviews

What makes you most happy at work?

The security it gives me. I am the primary earner in my family.

Review from Marketing Dept

the challenges to deliver new technologies and state of art to our customers

I am most happy when I see my team succeeding.

Review from Customer Support Dept

Bringing the expertise I have learned over the year and sharing it and/or developing others. Feeling like I am making an impact in someone else's role/career.

Being able to take on new challenges that I haven't experienced before, friends, events

Review from Design Dept

working with individual team members on their continuous improvement

My job and working on continuous development.

Review from Operations Dept

I love coding and analytics, that part of work really keeps me happy

it's rare to work for a company that is majority women and that environment is incredible.

Review from HR Dept

Nothing makes me happy about work right now

The ability to do my job in the way I see most fit and the confidence from my coworkers and management to continue to learn and grow.

Achieving the things I set out to do to meet our goals and getting recognized for my hard work

Review from Operations Dept

when i figure out a difficult problem

That I am able to use my knowledge and skills. The professional development I am provided.

Review from HR Dept

Interacting with cross functional partners

Review from HR Dept

I love the events that happen throughout the year that make work a more exciting and fun place to be, and give us a chance to step away from our desks to come together and celebrate.

Review from Marketing Dept

Achievement and a sense of accomplishment. Feeling valued.

Review from HR Dept

having work from home days

Seeing my team's hard work out in the real world is so rewarding.

Review from Marketing Dept

Seeing our vision and creative designs come to life.

Review from Design Dept

What's going wrong and how can it be improved?

Talkshit, bullying, managers are rude and they dont try to understand you

Review from Sales Dept

More training. Longer training period and trainer's that care about employees

The clients we have hate shopping st our location. Everyone i know gets uncomfortable shopping at our store. The leads need to get out. They make everyone uncomfortable.

BETTER MANAGERS CARING MANAGERS care about your freakin emoloyees man

Review from Sales Dept

They should stop being fake to their staffs

Review from Product Dept

Someone from corporate should come down to listen to what the employees have to say.

Review from Operations Dept

Please I can only stress, please check in with store leaderships background and education. Please train them and seek to promote within stores especially those who have dreams to move into corporate or education. Those are crucial. Have DM meet with cast who have been there 1+ years every year

Review from Sales Dept

The store manager retaliates against us if we complain about anything. Gratis is taken from our bins and isnt fairly distributed. We as employees are micromanaged the entire shift. I dont feel like i am at work more like i am a child being watched by my baby sitter. The schedule is unfair.

Review from Sales Dept

The store director at my store and a leadership member, made me feel unwanted and unappreciated coming to work. They always had something negative to say to me, and hulimated me in front of a brand representative.

Review from Customer Support Dept

We need management to take the initiative to help their employees to move up in their places within the company.

Review from Sales Dept

they can hire new people to work thehd

Review from Design Dept

I actually want positive vibes in there, but because I know what's going on between staff members it's just giving me awful headaches. I'm not here to babysit and listen to some middle school dramas I am here to work, earn, and help people about their beauty difficulties.

Review from Product Dept

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What would you most like to see improved at your company?

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Review Sentiment at SEPHORA

80
80%
20
20%

About SEPHORA's Outlook

C+
71/100

Where This Score Ranks SEPHORA's Outlook

TOP
50%

In the Top 50% of 1226 similar size companies on Comparably

BOTTOM
45%

In the Bottom 45% of 789 companies in San Francisco

2nd

2nd place versus 5 competitors rated on Comparably

SEPHORA's Outlook is scored a C+ by 882 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” SEPHORA's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Product department’s negative scores cause Outlook to be one of SEPHORA's weaker culture attributes amongst employees. Use the filters below to understand SEPHORA employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - HR
    +13%
  • Department - Marketing
    +12%
  • Department - Operations
    +11%

Rate Outlook the Lowest

  • Ethnicity - Other
    -11%
  • Department - Product
    -9%
  • Gender - Male
    -8%

How SEPHORA's Outlook Score is Calculated

FILTER RATINGS BY

Results from 490 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

75
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic44%
Good34%
Neutral15%
Bad2%
Terrible5%
How do your customers perceive your company?
AnswerPercent
Yes62%
No38%
Are you typically excited about going to work each day?
×
Rate your company