Sunrun Sales Department Employee Reviews
Briefly describe your overall experience at your company
Challenging to work the hours, but it pays cery well with success.
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Good but there is a lack of accountability for problems or how to fix them
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What do you like best about the leadership team?
Their empathy and passion shines through.
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Their enthusiasm is so electrifying
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Serious when it matters most
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Their professionalism is super awesome
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Genuinely enthusiastic about support to the team.
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What does the leadership team need to get better at?
Need better training to do my job better More prompt reply’s Challenge areas
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Put to action taking care of service issues. I do not feel like we are able to service customers like we are instructed to sale our service.
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Direct to home department isn’t structured for scalable success. Many dozens of employees have been leaving to the competition. Local leadership, DM‘s and di
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Its chaos in any given day. Software or hardware issues that make my job harder but the expectations of my production never change and I will be held accountable. Take care of customers then the reward of financial gain. not take the money and forget about the customer.
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Communication, clarity, care for the humans in their org.
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What is the best part about your compensation package?
You work is rewarded with the commission plan.
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Best pay I've ever had.
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All of the parts of the compensation package are great
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Pay freedom flexibility no micro managing
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The commission percentage and stock bonuses
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Why do you feel undervalued and what would make you feel better about your compensation?
Increase in wage to keep up with current economic downturn
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No benefits available for street team
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Better base pay. Less commission oriented.
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I’m not getting enough hourly pay as I
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The Job is easy.. But its made me feel stagnat in certian ways because it is so repetitive all the time. I also go into the office everyday while everyone else works from home. It doesnt bother me, but i would like a better social dynamic that is In real time and real life in person help
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What are some of the best things about your team?
Everone wants each other to suceed.
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We see the best in each other
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No jo no jo no
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The peoplr are so great
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Very easy going, good sense of humor
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What do your coworkers need to improve and how could you work together better?
Its not them Its me. I prefer to keep things to myself. If i am asked to help a group or someone on my team I will. But i believe that my time is the most important time that matters. Ive been burned before by trying to fulfill my repsonsibilties and help others fulfil theirs.
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I think we need to have more comradery and not see eachother as competition. Some people dont want to help others for fear of giving up a competitive advantage
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It appears like if you can breathe and walk you get hired
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Sales reps are not supported properly by sales support teams due to staffing issues. This leads to animosity between sales reps and sales support teams.
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Stop jiring "Solar Bros" that lie get the oppty. they poison the well for the rest of us
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What is most positive about the culture and environment at your company?
Everything is positive so choosing the most positive makes little sense.
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We make sure to take care of our people
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The environment is always positive and exciting
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Teammates for the most part are supportive of one another, and help out with tips for better efficiency
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I control my earnings freedom
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What needs to change to make the company culture better?
Tuition paid for street employees
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Encourage team building events. Leadership needs to Go To Gemba and meet employees in the field and retail stores .
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Quality of new recruits quality of managers, more training on products and knowledge of what we are doing in the company we are representing there is too much on sales and pushing production when nobody even knows how to price things out properly and use their tablet properly
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More positive energy, more foot traffic (Erie Lowe
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Strong communication and prompt responses from other departments (Operations, CxPros, Design, Home Upgrades) that do not get commission to be on top of their projects. FSCs are waiting on them for an answer to give to the customer. They are usually the ones who delay the entire process.
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What did you like most about the interview process?
it was easygoing and efficent
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The interviewer sw I was nervous and showed empathy to encourage me and help me calm down.
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My manager made the interview a conversation. It felt like we were able to focus on how we were going to win. Not whether we were going to
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My supervisor believed in me !
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The money we can make and the opportunity to grow within
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What would you improve about your company's interview process?
Actually talk to people and have a conversation and explain what the position is really like do give false representation
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What makes you most happy at work?
Closing a deal at least once a week.
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The sense of accomplishment I get
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Ok ok ok ok ok
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Working with people and families
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Interacting with good people from stores, and my team
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What's going wrong and how can it be improved?
Do what we say we are going to do. Do the job right the first time.
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That sounds leaders are not leaders, they are sales reps. The only way that they know how to bleed people is to encourage people to take selfies. They are not skilled and inspiring and motivating people, The guilt and shame, people in group settings. Very high employee turnover
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Take care of the customer, try to make it easier for the employees
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High volume of requests means a large staff is required. We cannot do more with less.
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The support reputation of sunrun needs drastic improvement. More technical people need to be hired and sales needs travel gas cards and a per diem. We're starving out here, and you want us to remain honest, why not be more honest as an example!?
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