Sunrun Employee Reviews
Out of 8987 Sunrun employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping Sunrun improve their work culture. The Communications team, with 96% positive reviews, reports the best experience at Sunrun compared to all other departments at the company. The Design team offered the most constructive feedback, with 26% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Challenging to work the hours, but it pays cery well with success.
Review from Sales Dept
My experience has been mostly positive, only weather can slow down workflow
Review from Operations Dept
Good but as of recent morale is down and people are struggling with how things are changing
Review from Operations Dept
Review from Sales Dept
Review from Sales Dept
What do you like best about the leadership team?
Their empathy and passion shines through.
Review from Sales Dept
Honesty and preparation are their strong points
Review from Operations Dept
Communucation with managers. Managers are always there for us.
Review from Operations Dept
Their enthusiasm is so electrifying
Review from Sales Dept
Serious when it matters most
Review from Sales Dept
What does the leadership team need to get better at?
Work culture is non existant. Recently the company has been hyper focused on profit ans has made that a proirity over employee happiness, safety, and mental health. This is a major lack of work life balance and it feels that we as the employees are extremly under valued.
Review from Operations Dept
Listening to their employees, stop adding more work to employees duties while decreasing the pay (bonus), stop forcing employees to work Saturdays/six day work weeks. If the company is so focused on profitability, Stop taking managers on expensive luxurious company paid trips to exotic destinations.
Review from Operations Dept
Creating shareholder value, and creating a better customer and employee experience.
Review from Operations Dept
Ensure that the people working here get paid what they deserve the longest and have more growth opportunities.
Review from Operations Dept
Need better training to do my job better More prompt reply’s Challenge areas
Review from Sales Dept
What is the best part about your compensation package?
You work is rewarded with the commission plan.
Review from Sales Dept
Best pay I've ever had.
Review from Sales Dept
All of the parts of the compensation package are great
Review from Sales Dept
Medical is the best part of compensation
Review from Design Dept
The benefits are good, and the hourly pay is competitive. However, recently, the company has been taking responsibilities from other departments and adding them to the operations teams plates. They did this directly after making our bonus structure less lucrative And borderline unnattainable.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel I should get paid more bc of my experience and work ethic
Review from Operations Dept
Executives decided to mostly eliminate the bonus pay structure for field workers basically cutting our pay by 20-25%. Don't think they realize the strain this has put on many.
Review from Operations Dept
Each year our compenastion has been reduced via budget cuts to bonus structure. I am payed less year over year due to budget cuts and asked to take on more responsibility for less compensation.
Review from Operations Dept
Increase in wage to keep up with current economic downturn
Review from Sales Dept
Their compensation is highly variable state to state. They don't keep up with the cost of living. They have only been decreasing possible earnings over the last year and a half.
Review from Operations Dept
What are some of the best things about your team?
Everone wants each other to suceed.
Review from Sales Dept
They are hard working and dependable
Review from Operations Dept
Quality of work and attention to detail.
Review from Operations Dept
We see the best in each other
Review from Sales Dept
No jo no jo no
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Its not them Its me. I prefer to keep things to myself. If i am asked to help a group or someone on my team I will. But i believe that my time is the most important time that matters. Ive been burned before by trying to fulfill my repsonsibilties and help others fulfil theirs.
Review from Sales Dept
I would like to work with a more diverse group of people that can be more professional and less personal
Review from Admin Dept
There is a culture of blame and fear. No one wants to do anything wrong, so we all over-document and point fingers. At the same time, it's impossible to do the job right because even my manager doesn't have the knowledge or time to train me on how to do my job.
Review from Customer Success Dept
I think we need to have more comradery and not see eachother as competition. Some people dont want to help others for fear of giving up a competitive advantage
Review from Sales Dept
It appears like if you can breathe and walk you get hired
Review from Sales Dept
What is most positive about the culture and environment at your company?
Everything is positive so choosing the most positive makes little sense.
Review from Sales Dept
Very diverse group of people
Review from Operations Dept
Attention to safety and quality
Review from Operations Dept
We make sure to take care of our people
Review from Sales Dept
The environment is always positive and exciting
Review from Sales Dept
What needs to change to make the company culture better?
Tuition paid for street employees
Review from Sales Dept
Encourage team building events. Leadership needs to Go To Gemba and meet employees in the field and retail stores .
Review from Sales Dept
Have Salesforce Admins regularly meet with individual contributors for ideas on how to improve Service Console.
Review from Customer Success Dept
Quality of new recruits quality of managers, more training on products and knowledge of what we are doing in the company we are representing there is too much on sales and pushing production when nobody even knows how to price things out properly and use their tablet properly
Review from Sales Dept
Management needs common sense training course . They lack on that part big time
Review from Operations Dept
What did you like most about the interview process?
It was very fast. I received quick and consistent feedback, and I knew what to expect every step of the way.
Review from HR Dept
It was a very personable experience.
it was easygoing and efficent
Review from Sales Dept
I like the clear steps and expectations provided to candidates.
Review from Finance Dept
The interviewer sw I was nervous and showed empathy to encourage me and help me calm down.
Review from Sales Dept
What would you improve about your company's interview process?
Actually talk to people and have a conversation and explain what the position is really like do give false representation
Review from Sales Dept
preparation and tact when asking questions
Review from HR Dept
What makes you most happy at work?
Closing a deal at least once a week.
Review from Sales Dept
Knocking jobs out and getting hours
Review from Operations Dept
A successful job free of issues
Review from Operations Dept
The sense of accomplishment I get
Review from Sales Dept
Ok ok ok ok ok
Review from Sales Dept
What's going wrong and how can it be improved?
Major lack of communication with the customers. Sales teams are over promissing and setting unrealistic expectations for the customer. I hear every day from customers how terrible our customer service is and how they get left in the dark for months or even years on issues with their solar systems
Review from Operations Dept
There are not enough characters allowed in this section for me to fill this out appropriately. In short, stop focusing on your relevant things and focus on listening to what your employees say. I have filled out probably a dozen surveys in my tenure here and things have only changed for the worse
Review from Operations Dept
They treat their customers terribly, and they do the same thing to their low level employees. The company needs a major shake up if it has a chance.
Review from Operations Dept
The amount of work expected to be done by so few people is ridiculous. Our systems are cobbled together and our technical resources are either too buried to make a dent in their project backlog, too burned out & check out, or not competent enough.
Review from Finance Dept
Do what we say we are going to do. Do the job right the first time.
Review from Sales Dept
What do you like best about your company?
If you put in the hard work and deliver results, it's recognized and rewarded (it's not easy - no one said this would be easy)
The people and the work
What would you most like to see improved at your company?
Greater connection/collaboration between branches and corporate teams.