Sunrun Leadership Employee Reviews
What do you like best about the leadership team?
Their empathy and passion shines through.
Review from Sales Dept
Honesty and preparation are their strong points
Review from Operations Dept
Communucation with managers. Managers are always there for us.
Review from Operations Dept
Their enthusiasm is so electrifying
Review from Sales Dept
Serious when it matters most
Review from Sales Dept
Their professionalism is super awesome
Review from Sales Dept
Genuinely enthusiastic about support to the team.
Review from Sales Dept
Any safety equipment is provided quikly
Review from Design Dept
They keep us informed about changes in the company and industry. They put people first.
Review from Operations Dept
Top Notch and dedicated to team success!
Review from Sales Dept
They are personable, supportive, and knowledgeable
Review from Sales Dept
Compassionate and full of graditude. When the tragic wildfires devostated Maui last year Hawaii Director Blake was on island for a week to help our branch with mobile power stations . Chris VP of operations made sure that we had materials. Mary Powell thanked every branch employee in person!
Review from Sales Dept
The best and my manager is taking care of the employees
Review from Sales Dept
Transparency, clear direction on company goals/KPIs/objectives
Review from Business Development Dept
What I like best about my leadership team is that they are helpful, they empower your growth with Sunrun and create a positive work environment. Sunrun is an amazing company to work for
Review from Sales Dept
They Show up everyday prepared and willing to share thoughts of what it takes to be successful at Sunrun.
Review from Sales Dept
They care about the environment.
Review from Legal Dept
Their focus on the customers
Review from Product Dept
They should give chance to employees to improve not just remove them based on CSAT alone.
Review from Customer Support Dept
I like how organized they all are. Our meetings are high energy and well thought through. Meetings are also finished early and ive never seen a company where leadership is actually on time, and organized.
Review from Sales Dept
What does the leadership team need to get better at?
Work culture is non existant. Recently the company has been hyper focused on profit ans has made that a proirity over employee happiness, safety, and mental health. This is a major lack of work life balance and it feels that we as the employees are extremly under valued.
Review from Operations Dept
Listening to their employees, stop adding more work to employees duties while decreasing the pay (bonus), stop forcing employees to work Saturdays/six day work weeks. If the company is so focused on profitability, Stop taking managers on expensive luxurious company paid trips to exotic destinations.
Review from Operations Dept
Creating shareholder value, and creating a better customer and employee experience.
Review from Operations Dept
Ensure that the people working here get paid what they deserve the longest and have more growth opportunities.
Review from Operations Dept
Need better training to do my job better More prompt reply’s Challenge areas
Review from Sales Dept
Communicating the goals, and sticking with them for enough time to implement the goal.
Review from Finance Dept
Put to action taking care of service issues. I do not feel like we are able to service customers like we are instructed to sale our service.
Review from Sales Dept
transparency, consistency, fairness across all employees, stop making exceptions to rules for certain people and accountability
Review from HR Dept
Direct to home department isn’t structured for scalable success. Many dozens of employees have been leaving to the competition. Local leadership, DM‘s and di
Review from Sales Dept
We need more information on the future of the engineering team and the status of our jobs. No long term road map makes people extremely nervous.
Review from Engineering Dept
Everything were going in a different direction every 3 months
Review from Customer Support Dept
The pay and raises are atrocious—five percent in this inflationary environment! And that's if the p
Review from Customer Support Dept
I feel the leadership team should be better about listen to the feedback that's been given. The R&R process is time consuming and worrisome for customers. Permits need to be pulled before the removal is done if they're needed before the reinstall. All teams should be held to the same response times.
Review from Customer Support Dept
Communicating processes and changes in a timely manner and allowing grace period to properly implement new policies. Providing support for large workload.
Review from Customer Support Dept
Eliminate barriers and obstacles that prevent us from helping customers.
Review from Customer Success Dept
Treating installers out in the field with respect and not continually take way perks and incentives from them. They do extremely dangerous work. Installation crews are held to much higher standers than any other department and their voice is not respected.
Review from Operations Dept
Its chaos in any given day. Software or hardware issues that make my job harder but the expectations of my production never change and I will be held accountable. Take care of customers then the reward of financial gain. not take the money and forget about the customer.
Review from Sales Dept
Communication, clarity, care for the humans in their org.
Review from Sales Dept
I think our leadership team should be more focused on helping us grow and get better in our roles instead of focusing on competing with and out selling their subordinates
Review from Sales Dept
Understand technology and care about humans. They recycle humans as if we are trash. Even at VP level. If gou are not part of the bro culture theny you are out. If you are in then you can be completely incompetent and you will be just fine
Review from IT Dept