Windstream – It's gotten worse over the last few years. A lot of good people who know their jobs have been let go for budget reasons. We're outsourcing departments that shouldn't be outsourced and the customer experience has gotten worse. Profit is all that matters to the higher ups.
It's gotten worse over the last few years. A lot of good people who know their jobs have been let go for budget reasons. We're outsourcing departments that shouldn't be outsourced and the customer experience has gotten worse. Profit is all that matters to the higher ups.
Was läuft falsch und wie kann es verbessert werden?
My direct manager needs to take responsibility and follow through on what he's supposed to do.
Was sind einige der besten Dinge an Ihrem Team?
Our team really looks out for each other. We're willing to help each other and pool our knowledge to be successful.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Our team hasn't had raised in three years. The health benefits are terrible. We need real answers about raises and bonuses.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
We need more honesty from leadership. They need to listen to feedback without getting defensive or telling people to find another job if they don't like it.
Was hat Ihnen am Interviewprozess am besten gefallen?
I liked that they seemed excited about hiring me. They were looking for someone who could do the job, not just a person to fill a seat.
Was braucht das Führungsteam, um besser zu werden?
They need to be honest about where we are as a company. They also need to fix issues with billing and order systems instead of migrating to new systems and losing the existing records.