AAA The Auto Club Group – The motto is just come in, sit down, do your job, ignore the people who talk ALL DAY discussing ANY subject they choose. One employee told me when I started, " Just answer your messgaes, don't let customers get to the boss and close claims and you will always get a raise and a bonus". | Comparably

AAA The Auto Club Group – The motto is just come in, sit down, do your job, ignore the people who talk ALL DAY discussing ANY subject they choose. One employee told me when I started, " Just answer your messgaes, don't let customers get to the boss and close claims and you will always get a raise and a bonus".

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The motto is just come in, sit down, do your job, ignore the people who talk ALL DAY discussing ANY subject they choose. One employee told me when I started, " Just answer your messgaes, don't let customers get to the boss and close claims and you will always get a raise and a bonus".

¿Qué necesita mejorar el equipo directivo?

Invest in your people and the processes.

Revisión
¿Qué fue lo que más te gustó del proceso de entrevista?

The relaxed conversation and no drilling questions

Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

Listen to employees with an open mind and be open to change. Our processes and systems are very outdated yet we are expected to compete with companies who have embraced change and open dialogue.

Revisión
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

Engage in making the change not just complain. Invest in the quality of your work and make integrity a priority. Realize that your negativity impacts others and brings down the morale. Just "paying" people to go away impacts the business and ultimately our positions.

Revisión
¿Qué debe cambiar para mejorar la cultura de la empresa?

Managment needs to get a handle on the behavior of their staff. Stop looking the other way when someone steals time, or make excuses when they repeatedly handle situations inappropriately. Set the expectation that you learn your job and stop making excuses for bad behavior.

Revisión
¿Qué va mal y cómo puede mejorarse?

The negativitiy is overwhelming. The bullies run the show, management and hr cowers, and everyone else tries to stay out of the way. If you try to address a situation it gets glossed over. I feel sorry for our customers they are paying the price financially for this lack of integrity.

Revisión

Other Employee Reviews for AAA The Auto Club Group

¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

It’s open honest and safe

Revisión de Ambiente del Departamento de Atención al Cliente · Publicado hace 9 años
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