Working At AAA The Auto Club Group - Ask a Question | Comparably
EMPLOYEE
PARTICIPANTS
205
TOTAL
RATINGS
1596

Q&A With AAA The Auto Club Group Employees

Employees of The Auto Club Group are eligible for our highly competitive benefits program that includes medical, dental and retirement plans, as well as other benefit options. Our plans are designed for maximum flexibility in order to better meet the specific needs of you and your family. Employees are able to choose how and where benefit dollars are spent within the program once their eligibility is established. You can purchase higher levels of coverage in some areas and lower levels in others — to better reflect your lifestyle needs or specific situation.

How employees describe working at AAA The Auto Club Group

Good experience been here for 12 years

Perhaps to not treat potential new customers like felons. 60 years I have had insurance with excellent record, but because of your archaic underwriting rules you ask for so much unnecessary paperwork that I don't have. Anyway, Sean Grimason asked for feedback and the survey crapped out. Horrible.

Fix your inadequate auto tow request system. It failed me. Took 25 hours to get my car towed 6 miles. Very sad performance on your part after me being a loyal customer for over 30 years. I'm not a happy customer.

Pay is good compared to other remote jobs

I been with the Auto Club Group for almost 18 years. I stated as a tow truck driver in ERS and worked my way up to my current position. ACG by far has been the best job I've ever had. Employees input matters. The leadership at the top is great.

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What it's like to work at AAA The Auto Club Group

  • AAA The Auto Club Group employees generally work 9.0 hrs a day
  • Employees at AAA The Auto Club Group report the work pace is extremely fast
  • 64% of AAA The Auto Club Group employees look forward to interacting with their team every day
  • AAA The Auto Club Group employees typically get valuable feedback on how to improve at work Every Week
  • 61% of AAA The Auto Club Group employees call their work environment negative

Q&A With AAA The Auto Club Group Employees

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Aggregated Employee Answer on Comparably

  • 50% of the same employees also feel like AAA The Auto Club Group is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at AAA The Auto Club Group.

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Aggregated Employee Answer on Comparably

  • AAA The Auto Club Group employees rate their manager a D or 54/100 and the majority believe their manager truly cares about them as a person. Most of the employees (75%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • AAA The Auto Club Group employees rates their pay and overall compensation a D or 52/100. 39% of employees believe they are paid fairly and 33% of employees get raises every year.

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Aggregated Employee Answer on Comparably

  • 54% of AAA The Auto Club Group employees say they are satisfied with their benefits. The majority of employees also get 20-30 days of paid vacation.

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Should I work at AAA The Auto Club Group?

28% of AAA The Auto Club Group employees would encourage their friends to become coworkers, whereas 13% are neutral and 59% would not recommend working at AAA The Auto Club Group to their friends.

-31
eNPS Score
28%Promoters
13%Passive
59%Detractors
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