Working At AAA The Auto Club Group - Ask a Question | Comparably
EMPLOYEE
PARTICIPANTS
200
TOTAL
RATINGS
1534

Q&A With AAA The Auto Club Group Employees

Employees of The Auto Club Group are eligible for our highly competitive benefits program that includes medical, dental and retirement plans, as well as other benefit options. Our plans are designed for maximum flexibility in order to better meet the specific needs of you and your family. Employees are able to choose how and where benefit dollars are spent within the program once their eligibility is established. You can purchase higher levels of coverage in some areas and lower levels in others — to better reflect your lifestyle needs or specific situation.

How employees describe working at AAA The Auto Club Group

Perhaps to not treat potential new customers like felons. 60 years I have had insurance with excellent record, but because of your archaic underwriting rules you ask for so much unnecessary paperwork that I don't have. Anyway, Sean Grimason asked for feedback and the survey crapped out. Horrible.

Posted a month ago

Fix your inadequate auto tow request system. It failed me. Took 25 hours to get my car towed 6 miles. Very sad performance on your part after me being a loyal customer for over 30 years. I'm not a happy customer.

Pay is good compared to other remote jobs

I been with the Auto Club Group for almost 18 years. I stated as a tow truck driver in ERS and worked my way up to my current position. ACG by far has been the best job I've ever had. Employees input matters. The leadership at the top is great.

Training their team members instead of letting current workers train them incorrectly.

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Q&A With AAA The Auto Club Group Employees

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Aggregated Employee Answer on Comparably

  • AAA The Auto Club Group employees rate their manager a D or 55/100 and the majority believe their manager truly cares about them as a person. Most of the employees (75%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • AAA The Auto Club Group employees rates their pay and overall compensation a D or 52/100. 38% of employees believe they are paid fairly and 33% of employees get raises every year.

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Aggregated Employee Answer on Comparably

  • 50% of the same employees also feel like AAA The Auto Club Group is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at AAA The Auto Club Group.

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Should I work at AAA The Auto Club Group?

27% of AAA The Auto Club Group employees would encourage their friends to become coworkers, whereas 14% are neutral and 59% would not recommend working at AAA The Auto Club Group to their friends.

-32
eNPS Score
27%Promoters
14%Passive
59%Detractors
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