ABC Fitness Solutions Employee Reviews | Comparably
ABC Fitness Solutions Empresa Reclamada
ABC Fitness Solutions (abcfitness.com) is the premier provider of software and related services for the fitness industry, and has built a reputation for excellence in support for clubs and their members. ABC is the trusted provider to boost performance and create a total fitness experience for members of clubs of all sizes whether a multi-location chain, franchise or an independent gym. Founded in 1981, ABC helps nearly 16,000 clubs and facilities globally perform better and more profitably offering a comprehensive SaaS club management solution that enables club operators to achieve optimal performance. ABC Financial is a Thoma Bravo portfolio company, a private equity firm focused on investing in software and technology companies (thomabravo.com). leer más
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ABC Fitness Solutions Employee Reviews

Out of 749 ABC Fitness Solutions employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping ABC Fitness Solutions improve their work culture. The Ventas team, with 100% positive reviews, reports the best experience at ABC Fitness Solutions compared to all other departments at the company. The Operaciones team offered the most constructive feedback, with 17% of that department's reviews constructive in nature.

¿Qué es lo que más te gusta del equipo de liderazgo?

Leadership Reviews

Everyone is supportive of each other. We are all invested in seeing our whole team succeed.

Revisión Publicado hace 2 años

The freedom to grow. Our leadership gives us opportunities to grow and try things that most other companies would not.

Revisión Publicado hace 3 años

The leadership team clearly expresses company changes and news before I hear about it from industry publications and news.

Revisión Review del Departamento de Producto · Publicado hace 3 años

Our leadership team tries to be very open. Every time we have a company-wide meeting (which is pretty often, I believe we have one at least once a month), there is always a comprehensive Q&A at the end. They answer all questions and take all advice and criticism, making changes accordingly.

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

The leadership team is approachable.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

¿En qué necesita mejorar el equipo de liderazgo?

Leadership Reviews

Paying their employees fairly and focusing on us first. Not pushing our jobs to cheaper countries.

Revisión Publicado hace un año

To be honest with employees and to listen to them. If you have one person who is not listening to him/her team that team is not motivated to achieve big results.

Revisión Publicado hace 3 años

Taking the foot off the pedal enough to allow us to clean up some of the messes that are truly impacting customer sat and retention. With every fire that burns, such as technical support, product bugs or functionality, the pressure to work more hours to fix it, or sell more to offset attrition rises

Revisión Publicado hace 4 años

Listening to the advise of the people they hired

Revisión Publicado hace 4 años

Communicate, if there is no job security

Revisión Publicado hace 4 años

¿Cuál es la mejor parte de su paquete de compensación?

Compensation Reviews

The prescription and dental plans.

Revisión Publicado hace 2 años

The medical insurance has not gone up since I started, the mental health days are amazing too!

Revisión Publicado hace 3 años

Bi weekly payments, but again I feel I should make at least 5 more dollars on my pay rate.

Revisión Publicado hace 3 años

So many wonderful benefits and perks but I love the Open PTO best.

Revisión Publicado hace 3 años

Open PTO is a MUST for all companies who wish to have a solid benefits package... I wouldn't consider working for another company who didn't have it.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

¿Por qué te sientes infravalorado y qué te haría sentir mejor con respecto a tu compensación?

Compensation Reviews

Being paid enough to actually pay my bills without a second job.

Revisión Publicado hace un año

Benefits are amazing. Truly one of the best things about ABC. However, I do feel underpaid. I have a graduate degree in my field, many years of tenor at ABC and excellent feedback from leadership; however my pay does not accurately represent what I bring to the company.

Revisión Publicado hace 3 años

I feel undervalued because the cost of living has never been factored into my salary. It is uncompetitive based on my experience and years with the company.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Bigger salary of course :)

Revisión Publicado hace 3 años

My compensation is very low to amount of work i do.

Revisión Publicado hace 3 años

¿Cuáles son algunas de las mejores cosas de tu equipo?

Team Reviews

We support each other in all of our assigned duties. We work well together and are able to problem solve quickly.

Revisión Publicado hace 2 años

My team specifically is the BEST team in ABC. I say this because everyone loves coming to work and we all interact like a family. Meaning, everyone cares about one another and is each others support.

Revisión Publicado hace 3 años

The majority of the company is work from home and supports a best life (work life) balance.

Revisión Review del Departamento de Producto · Publicado hace 3 años

Very cohesive. Everyone tries very hard to help each other. I am newer to the team, but since day 1 they treated me like I had been a part of the team for a long time. Everyone is welcoming, and they foster a very growth-centric environment.

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

Communication, collaboration and the sense of being a family.

Revisión Publicado hace 3 años

¿Qué necesitan mejorar sus compañeros de trabajo y cómo podrían trabajar mejor juntos?

Team Reviews

Be able to work collaboratively. Working as a team can increase productivity and develop healthy relationships between employees.

Revisión Publicado hace 3 años

The remote work environment makes work with other departments very difficult. Team building activities can help close the gap

Revisión Publicado hace 4 años

Work. I wish there were more people who worked

Revisión Publicado hace 4 años

My team is awesome and I love working with them. Other departments, very much the opposite - they position themselves in an "us vs them" mindset, with Tech Support being the "enemy" and fight us rather than cooperating and coordinating.

Revisión Publicado hace 4 años

no one communicates w/ each other

Revisión Publicado hace 4 años

¿Qué es lo más positivo de la cultura y el medio ambiente en su empresa?

Environment Reviews

The regular employees are great people.

Revisión Publicado hace un año

In the customer success area that i work in, it can be rewarding.

Revisión Publicado hace 2 años

The people. ABC truly cares about it's people and does everything they can to highlight their success and encourage a OneTeam feel, although employees are starched out across the globe.

Revisión Publicado hace 3 años

A culture of self improvement and professional development with a work/life balance.

Revisión Review del Departamento de Producto · Publicado hace 3 años

Although sometimes it feels forced, the culture is very centered around #ONETEAM. We have acquired a few international organizations and are working on a cohesion strategy, bringing everyone together to now work under the ABC Fitness umbrella. Honestly though, it's been working well.

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

¿Qué hay que cambiar para mejorar la cultura de la empresa?

Environment Reviews

Because we have do much to do many of us work after hours just to complete our work. Again, the work life balance no longer exist. Summer hours whats that. We cant take advantage of it because our numbers will drop

Revisión Publicado hace 4 años

Our help desk needs to get where it use to be. We need to not feel bad for asking for escalation to satisfy our clients needs especially with a new club install.

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

Start hiring from American instead of outsourcing to other country's. Another thing could be to have a dedicated USA team and expand to a certain amount of team members for are USS based clients.

Revisión Publicado hace 4 años

Employ more people and bring the pay package of existing employees to that of new employees.

Revisión Publicado hace 4 años

¿Qué es lo que más te gustó del proceso de entrevista?

Interviews Reviews

The interviewer was positive and encouraging. They listened closely to my answers, and helped me when I couldn't find the right words to get my point across.

Revisión Publicado hace 2 años

They asked really good questions

Revisión Publicado hace 2 años

It felt like more of a conversation with the manager, instead of job interview where I am trying to "convince" the other person why they should hire me.

Revisión Publicado hace 3 años

Very simple. I am skewed because I was an internal hire, but both the interview for my original position as well as my promotion were very simple. Both of them were an introductory screening from a recruiter, then streamlined to the hiring manager which gave a single main interview. It was great!

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

Nothing. I don't believe some people have a fair shake.

Revisión Publicado hace 3 años

¿Qué mejorarías en el proceso de entrevistas de tu empresa?

Interviews Reviews

It has been so many years since I interviewed for anything at this company that I cannot really speak on what is going on today in this area.

Revisión Publicado hace 3 años

¿Qué te hace más feliz en el trabajo?

Outlook Reviews

Waiting to see what tasks come across my desk every day. Being able to see my colleagues every day and looking forward to hearing the ideas from the team.

Revisión Publicado hace 2 años

There are some really nice folks that work along side myself that make the day enjoyable for sure

Revisión Publicado hace 2 años

The team I work with. I truly enjoy coming in each day and working along side them.

Revisión Publicado hace 3 años

Working with and supporting my co-workers

Revisión Review del Departamento de Producto · Publicado hace 3 años

Being able to wake up knowing that I'm helping someone learn about a thing that I know a lot about! Knowing that it will help their organization grow with proper utilization, and knowing that I will be a very important part of that growth. Many small wins that turn into big when looking at the macro

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

¿Qué está mal y cómo se puede mejorar?

Outlook Reviews

Leaders have moved all our support jobs overseas to 3rd parties that don't care about the customers and they can tell.

Revisión Publicado hace un año

The work environment, department colleagues, all this makes me feel happy to work in the morning.

Revisión Publicado hace 3 años

Teams work best with clearly defined goals that can be delivered with a sustainable effort

Revisión Publicado hace 4 años

Our level of support has drastically went down since we started outsourcing job. There is constant feedback from clients, and employees of the company about the poor level of support clients are now receiving. We need to hire more US based employees and build back the greatness we once had.

Revisión Publicado hace 4 años

ABC is attempting to minimize client support resources while maintaining the belief that we are a client-focused organization, when in reality we are only paying lip service to that concept while actively working against it.

Revisión Publicado hace 4 años

¿Qué es lo que más te gusta de tu empresa?

Outlook Reviews

The cohesiveness of my team.

Revisión Publicado hace 2 años

What I like best about the company is that I can work from home.

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Outlook Reviews

More company events but its understandable that after COVID we need to be careful.

Revisión Review del Departamento de Operaciones · Publicado hace 4 años
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