
Providing world class customer service
Revisión Publicado hace un año
Helping customers in times of need
Revisión Publicado hace 2 años
When I'm able to give the customers what they want on one phone call
Revisión Publicado hace 3 años
Doing a good job for our customers!
Revisión Publicado hace 4 años
My coworkers are the only thing that makes going to work okay.
Revisión Publicado hace 5 años
the people I work with
Revisión Publicado hace 5 años
Helping people find the best option for coverages.
Revisión Publicado hace 6 años
My fellow coworkers and seeing them
Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años
The opportunity to improve my place in the workforce.
Revisión Publicado hace 7 años
Coworkers share the same goals
Revisión Publicado hace 8 años
The rates are so high everyone is cancelling
Revisión Publicado hace un año
The insurance premiums are outrageously high and not competive. The executive office does not care about the lower level employees well being or the policyholders. They only care about the $ the sales staff brings in so that they can justify giving themselves, the executives, higher salaries.
Revisión Publicado hace 2 años
Change the leadership and provide managable claims workloads
Revisión Publicado hace 4 años
Replace senior leadership with competent management
Revisión Publicado hace 4 años
Inexperienced management who won't listen to feedback
Revisión Publicado hace 5 años
Amica's strength was being great at being a preferred risk company. The UW guidelines were loosened (or just ignored, depending on the day) and the loss ratio shows it. Tighten up the underwriting & stop being afraid of saying "no" to customers every now and then.
Revisión Publicado hace 5 años
The staff is horrible, the state needs to investigate them
Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años
Overworked and underappreciated. Too much pettiness.
Revisión Publicado hace 9 años
People are leaving in droves - it's a combination of lack of flexibility with WFH arrangements, low pay, and management (micromanagement).
Revisión Publicado hace 5 años
Customers feel the products are overpriced for the quality of service
Revisión Publicado hace 5 años
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