
At risk of sounding redundant, leadership enables bad behavior, people are encouraged to skirt the rules to get sales, and they emphasize customer service when it's clearly not a priority. Certain people are bullies, and their behavior is condoned because they are making sales.
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Commission amounts have dwindled, too much emphasis is placed on B2B (despite training suggesting otherwise), and bonus metrics are designed to be unreachable. Also, you can get charged back for any commission if the customer changes or removes things within the first 180 days. No protection at all.
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